precision    recall  f1-score   support

  escalation       0.94      0.88      0.91       467
  settlement       0.98      0.79      0.87        57
         win       0.85      0.93      0.89       393

    accuracy                           0.90       917
   macro avg       0.92      0.87      0.89       917
weighted avg       0.90      0.90      0.90       917