--- license: cc-by-4.0 language: - en pretty_name: Applied ML Support Router Synthetic Evaluation Set size_categories: - n<1K task_categories: - text-classification tags: - synthetic - applied-machine-learning - evaluation - text-classification - zero-shot-classification - sentence-similarity - summarization configs: - config_name: default data_files: - split: train path: data/train.jsonl - split: test path: data/test.jsonl --- # Applied ML Support Router Synthetic Dataset ## Summary This dataset contains 14 training examples and 4 held-out examples for **Support operations need reproducible routing models that expose confidence and defer uncertain cases.** Every record is synthetic and includes: - `input`: query, event, or feature description - `label`: expected class, route, relation, or evidence category - `context`: synthetic supporting context - `source`: fictional source identifier - `variant`: generation pattern - `synthetic`: always `true` ## Uses - Reproducible unit and integration tests - Baseline model training - Evaluation harness development - Schema and architecture demonstrations ## Limitations Synthetic tickets do not represent every user population or language. Production training data needs consent and bias analysis. This dataset does not represent real users, patients, customers, production traffic, or licensed media. It must not be presented as real-world evidence. ## Related Model [RKB109/support-routing-ml-20260801-model](https://huggingface.co/RKB109/support-routing-ml-20260801-model)