ANNEX A
STATEMENT OF WORK
TITLE

Military Police Complaints Commission of Canada Investigation Services Requirements

BACKGROUND
Military Police Complaints Commission of Canada (MPCC)

The Military Police Complaints Commission (MPCC) was established by an Act of
Parliament in December of 1999, as part of a significant effort to modernize and
strengthen Canada's military justice system.  This was executed by an amendment to the
National Defence Act (NDA), Part IV of which sets out the full mandate of the MPCC and
how complaints are to be handled. As stated in Issue Paper No. 8, which accompanied
the Bill that created the MPCC, its role is “to provide for greater public accountability by
the military police and the chain of command in relation to military police investigations.”

The MPCC is one of 14 distinct organizations in the Defence Portfolio. While it reports to
Parliament through the Minister of National Defence (MND), the MPCC is both
administratively and legally independent from the Department of National Defence (DND)
and the Canadian Armed Forces (CAF). The MPCC is not subject to direction from the
MND in respect to its operational mandate.

The MPCC is an independent Federal government institution as defined under Schedule
I.1 of the Financial Administration Act (FAA). As an independent oversight agency, the
MPCC must operate at a distance and with a degree of autonomy from government,
including from the DND and the CAF. All members of the MPCC are civilians and are
independent of DND and the CAF in fulfilling their responsibilities and accountabilities in
accordance with governing legislation, regulations and policies.
Mission

To promote and ensure the highest standards of conduct by the military police, to deter
interference in military police investigations and to enhance public confidence in military
policing.
Vision

To be an authority on independent civilian oversight of the police by providing an
impartial, accessible and efficient complaints process.

Values
 Impartiality
 Independence
 Integrity
 Rigour
 Transparency
 Respect
 Inclusion
Mandate

The Commission's mandate is set out in Part IV of the National Defence Act, which
provides the following powers:
• monitoring investigations by the Canadian Forces Provost Marshal of military
police conduct complaints;
• reviewing disposition of conduct complaints about military police members, at the
request of complainants;
• investigating complaints of interference made by military police members;
• conducting public interest investigations and hearings;
• reporting findings and making recommendations to the military police and national
defence leadership.

Military Police

The Military Police (MP) provides a variety of operational, law enforcement, investigative
and security services at bases and units across Canada and throughout the world,
wherever the Canadian Armed Forces serve.

There are currently approximately 2083 MP members in the Canadian Armed Forces,
with about 1394 of whom are sworn peace officers. They exercise policing jurisdiction
within the Forces, and over all persons on DND property. The remaining 689 MPs are
members of the Reserve Force (who are usually not sworn peace officers).

Military Police members form an integral part of the military justice system in much the
same way civilian police act within the civilian criminal justice system. They routinely train
and work with their civilian counterparts in the provision of police and security services to
the CAF and the DND.

Members of the MP are appointed under regulations for the purposes of section 156 of
the NDA and, as such, are awarded certain powers in order to fulfill their policing duties
and functions.

The Criminal Code of Canada recognizes MP members as peace officers. They have the
same powers of search, seizure and arrest as civilian police and they can lay charges in
civilian criminal courts. MP members additionally can lay charges under the Code of
Service Discipline of the NDA (an authority otherwise reserved to the military chain of
command).

For additional information about the Military Police, please see the Canadian Forces
Provost Marshal Web site.
Legislative Authority

The legislative mandate of the MPCC is found in Part IV of the NDA, “Complaints about
or by Military Police.”

The following regulations under the NDA are also relevant to the MPCC's activities:
Complaints about the Conduct of Members of the Military Police Regulations, and the
Military Police Professional Code of Conduct.

PROJECT OBJECTIVE AND REQUIREMENTS

The MPCC is currently seeking to update its Source List for investigator resources to
carry out investigative work related to complaints, on an as and when requested basis.

The investigation services may be for Phase I with an option for Phase II of the
investigative process.

Phase I work may include:

• Review and analyse disclosure, including military police files, interview recordings,
audio/video recordings, any MP Group Orders, policies or standard operating
procedures (SOPs), and any additional reports or documents;
• Prepare an Investigative Assessment or review one that is prepared by legal
counsel, which will include the following information:
o A summary of documentary disclosure and audio/video recordings as part
of the Investigative Assessment document;
o A summary of recommendations in support of decisions regarding scope of
investigation and identification of subjects, as required;
o A preliminary witness list and witness questions, as required; and
o Any other information as required as part of the Investigative Assessment.
• Participate in team meetings as required;
• Complete any other work relating to the respective file, as required by MPCC legal
counsel or MPCC General Counsel.
• Assignment of tasks on each file will vary depending on the instructions of the
decision-maker (the Chairperson or the Commission Member).
• At times, tasks on a file may be restricted to doing one or more interviews.

The Phase II work:

The contractor(s) will review the Investigative Assessment as approved by the Decision-
maker on the file and any key documentation and evidentiary material related to the
investigation relevant to carrying out interviews and completing the Investigative
Assessment Report; assess the facts and issues; carry out the approved investigative
steps required to complete the file including preparing interview plans; conducting
interviews and preparing interview summaries. Preparation of the Investigation
Assessment Report will also be required. Review draft rulings or decisions for factual
accuracy, as required.

SCOPE OF WORK
The investigators will be required to review the MPCC Investigation Guidelines manual
and agree to carry out their activities in compliance with the established practices before
proceeding with the work required in a contract.
Note: The MPCC investigation guidelines will be made available to the qualified
contractors following Contract award.
The scope of the work required will be to review all of the aspects of the file, including all
disclosure and audio or video recordings, gain an understanding of the state of the file
and go through any investigative steps required as established in the Investigation
Guidelines, including but not limited to producing a preliminary Investigative Assessment
for approval and a final investigation assessment report.
Investigation: An investigation is a systematic process of gathering evidence in order to
prove or disprove the validity of a set of allegations made arising out of a complaint.  The
investigator is required to obtain and evaluate information regarding the circumstances
and facts surrounding an allegation or set of allegations in a fair and impartial manner.
Role of Investigator: The investigator is to carry out the tasks as requested by counsel on
the file and in accordance with the instructions of the decision-maker on the file
(Chairperson or Commission Member).
Role of Decision-maker (Chairperson or Commission Member): In MPCC investigations,
the decision-maker determines subject members, allegations and ultimately determines
whether the allegations are supported by the evidence. The decision-maker also
determines the scope of the investigation.
The contractor will be expected to adhere to the Principles of Good Internal
Investigations:
• Timeliness;
• Objectivity;
• F airness;
• Good organizational skills;
• Discretion;
• Confidentiality maintained; and
• Sensitive information protected.

Public Interest Investigations and Hearings

At any time when it is in the public interest, the Chairperson may initiate an investigation
into a complaint about military police conduct or interference in a military police
investigation. If warranted, the Chairperson may decide to hold a public hearing. In
exercising these statutory discretions, the Chairperson considers a number of factors
including, among others:

 Does the complaint involve allegations of serious misconduct?
 Do the issues have the potential to affect confidence in military police or the
complaints process?
 Does the complaint involve or raise questions about the integrity of senior military
or Department of National Defence officials, including senior military police?
 Are the issues involved likely to have a significant impact on military practices and
procedures?
 Has the case attracted substantial public concern?
Investigation arising out of a complaint

Anyone, including individuals not directly affected by the subject matter of the complaint,
may make a conduct complaint regarding the conduct of military police in the
performance of their policing duties or functions. The Canadian Forces Provost Marshal
(CFPM) is responsible for dealing with complaints about military police conduct in the first
instance. The MPCC has the statutory mandate to monitor the steps taken by the CFPM
in response to complaints, and the authority to intervene if required. Conduct complaints
may be investigated in the first instance at the discretion of the Chairperson under the
provisions of Public Interest Investigations or Public Interest Hearings, or subsequent to a
request for a review by the complainant of the results of a review or investigation carried
out by Canadian Forces’ Military Police Professional Standards (PS).
Investigation Assessment Reports (IAR): The reports prepared by the investigation team
are a narrative that provides all the information required by the Chair or delegated
Member to make findings (and investigator recommendations/observations where
considered appropriate).
The IAR should be prepared using the template provided in the Guidelines.
The investigator must be prepared to participate in case discussions regarding the IAR
when required.

Post Investigation Activities (may comprise, but not limited to):

• Participation in any judicial proceedings that may occur, and in that event,
• Additional senior management briefing, if requested.
• Factual verification of the draft Interim Report

Interference Complaints

Members of the military police who conduct or supervise investigations may lodge a
complaint about interference in their investigations.

Examples of interference may include:

 Abuse of authority;
 Intimidation;
 Direct intervention by a non-military police member;
 Encouraging individuals not to cooperate with an investigation;
 Threatening people who cooperate with a military police investigation; or
 Leaking information.

The Investigative Process for a complaint: Stages of the Investigation may
comprise of the following;

 Phase I - Investigative Assessment and preliminary analysis of investigation
(Receipt of investigation file, review and summarize file, prepare chronologies and
preliminary analysis of allegations and subjects);
o Assignment of tasks on each file will vary depending on the instructions of
the decision-maker (the Chairperson or the Commission Member).
o At times, tasks on a file may be restricted to doing one or more interviews;
and

 Phase II - Conducting the investigation (including preparing an Investigation
Assessment Report outlining all relevant evidence).
Stages of the investigation:

The Contractor shall carry out a complete review of the entire file including all disclosure,
in accordance with any of the requirements listed below.
Phase I – Investigative Assessment and preliminary analysis of investigation (may
comprise, but not limited to):

The Investigator must ensure that the allegation or set of allegations received are clear
enough to prepare the Investigative Assessment (IA) using the MPCC templates found in
the MPCC Investigation Guidelines Manual.  While preparing the Investigative
Assessment, the investigator must consider the legislative authority.
The Investigative Assessment:

• Read all documentation and materials provided by the MPCC;
• Must be prepared as outlined in the Investigator Guidelines. The IA will include the
scope of the investigation and the key issues and area of investigation as well as
chronologies of the file and the disclosure.
• Meet or discuss with the MPCC lawyer responsible for the file.
• The Investigative Assessment will include a preliminary list of the persons that
may be interviewed in relation to the complaint and the data or documentary
evidence needed. Authorizations that may be required from various sources to
obtain evidence should be identified, as this evidence may be under the control of
other organizations.
• The IA, once approved by the decision-maker, will also include an analysis of the
resources needed to conduct the investigation, both human and financial. This
analysis should take into account the skill sets needed, such as subject-matter
experts in the field, linguistic and travel requirements, the MPCC resources to be
consulted (e.g. legal, HR, finance if required) and the estimated costs associated
with the investigation.
Phase II - Conducting the investigation (as informally and expeditiously as possible)
The investigation is to be conducted within the parameters of the approved Investigative
Assessment.  Investigators will work closely with assigned counsel and shall keep them
informed of the progress of the investigation and discuss new issues identified or
additional persons to be interviewed, as the addition or removal of any interviewees must
be approved by the MPCC (Chairperson or delegated Member). At any time, if it appears
that the status of a witness has changed (from subject to witness or vice versa) assigned
counsel must be informed immediately so that the MPCC can decide on the information
to be provided to the witness/subject.

Where the investigation uncovers new issues not anticipated in the development of the
IA, an addendum to the IA should be submitted.

Ideally, the investigation should be completed according to the timelines established in
the Investigator Guidelines. If more time is needed and/or if more documents or
policy/legal research are required, the investigator shall discuss with the assigned
counsel.

On-site investigation: interviews should be recorded with the informed consent of the
interviewee.  The consent should be on the recording along with the date, time, place and
an accounting of all persons present in the room and their role in the investigation.

Telephone and videoconference interviews will be used, and they should be recorded
with the consent of the individual.
Investigation Assessment Reports (IAR): The reports are a narrative prepared by the
investigation team that provides all the information required by the Chair or delegated
Member to make findings (and recommendations where considered appropriate).

The IAR should be prepared using the template provided in the Guidelines.
The investigator must be prepared to participate in case discussions regarding the IAR
when required.

Post Investigation Activities (may comprise, but not limited to):

• Participation in any judicial proceedings that may occur as a result of these
activities (judicial review) and/or;
• Additional senior management briefing, if requested.
• Factual verification of the draft Interim Report.

MPCC Investigator Profile – Qualifications

Education

• A n acceptable combination of education, training and/or experience OR any
bachelor’s degree from a recognized university.

Languages (Bilingual OR Unilingual)

• Must be fluent in French or English; bilingualism will be considered an asset.
Language requirement will vary from contract to contract.
• Must be able to read, interview and prepare reports in French, English or both
official languages.
Note: Most of the work products will be required in the language of the complaint and
as identified by the Project Authority.

Experience

• Retired or in the process of retiring police officer (must be retired before first
contract is issued) with a minimum of 10 years policing experience and;
• 10 years experience leading and conducting police investigations in files and;
• Experience in writing and preparing comprehensive and detailed investigative
reports with recommendations for decision

Note: Experience in conducting investigations or prosecutions for a police oversight
agency and / or professional standards or internal affairs unit of a police service is an

asset.

OR

• Legal counsel with significant experience (at least 10 years) in criminal litigation
as either defence or prosecution or as investigative counsel for a police oversight
body and;
• Significant, in-depth experience conducting either police investigations or
investigations for a police oversight agency or working as counsel in criminal
litigation in complex files and;
• Experience in writing and preparing comprehensive and detailed investigative
reports with recommendations for decision.

Note: Experience in conducting investigations or prosecutions for a police oversight
agency and / or professional standards or internal affairs unit of a police service is an
asset.

Knowledge, abilities and skills

• Ability to manage investigations, including the interpretation of various statutes;
• Ability to plan, analyze complex issues, and make recommendations;
• Ability to work under pressure and conduct an investigation within relatively tight
time frames;
• Ability to communicate effectively orally;
• Ability to communicate effectively in writing and to write meaningful, factual and
comprehensive summary and final investigation assessment reports based on a
detailed assessment of the information gathered through interviews conducted and
evidence examined;
• Ability and willingness to travel if required;
• Effective interpersonal skills;
• Good judgment;
• Dependability and integrity;
• Adaptability;
• Initiative;
• Flexible schedule (full time and or part-time as needed); and
• Strategic, self-starter, team player, objective and perceptive.

COMMUNICATION

The contractor is responsible for communicating regularly with the MPCC.
Communication is defined as all reasonable efforts to inform MPCC staff of plans,
proposed approaches, implementation, and results of work, to ensure that the project is
progressing well and in accordance with expectations. The contractor must seek approval
from the MPCC before carrying out any recommendation/approach via assigned counsel,
who will in turn, seek instructions from the decision-maker (Chairperson or Commission
member).

Communication may include: phone calls, electronic mail, meetings via videoconference
or in person (if required).  In addition, the Contractor is to notify MPCC staff immediately
of any issues, problems, or areas of concern in relation to any work completed under the
contracts, as they arise.
i) Ad-hoc Investigation Activities
Ad-hoc investigation support services may be comprised of any of the services outlined in
the Statement of Work described in this document.

DELIVERABLES (scope of deliverables may vary and will depend on the
instructions of the decision-maker):

Phase I

• Maintain evidence and protect confidentiality of records;
• Document review and file analysis;
• Preparation of summaries of evidence;
• Preparation of chronologies;
• Drafting of Investigative Assessment;
• Once Investigative Assessment is approved, drafting of proposed budget for
investigative services (to allow Project Authority to assess financial commitment
required).
• OR in the case of a limited investigation, to carry out the tasks as instructed by
the decision-maker such as interviews or preparation of documents.

Phase II

• Maintain evidence and protect confidentiality of records;
• Prepare detailed interview questions/plans for approval by assigned counsel;
• Conduct investigation work as outlined in the approved Investigative
Assessment; Seek approval of any divergence from approved Investigative
Assessment and previous instructions.
• Prepare detailed interview and witness summaries;
• Provide regular progress/status reports;
• Draft Investigation Assessment Report (as per template/format provided by
MPCC);
• Factual verifications of any decision or rulings;
• Return disclosure materials to MPCC.

Possible Post Investigation Activities

• Participation in any judicial or tribunal proceedings (if required);
• Additional senior management briefing, if requested.
• Review of draft Interim Report.
• Ad hoc Investigation Support Services:
 May contain but not be limited to any of the individual deliverable elements
identified above.

Notes:
 All deliverables are to be legible, properly indexed, spell-checked and cross-
referenced in the approved format;
 All documentation must be compatible with Microsoft Office products;
 Acceptance of the final deliverable(s) will be made by assigned counsel;
 Investigation work must be conducted in accordance with the legislative framework
identified in the Statement of Work.

MANAGEMENT OF THE PROJECT

The Investigator will report as instructed by MPCC when a contract is awarded.

Assigned counsel will accept draft IAs and IARs related to the investigation in electronic
copy.

All proposed amendments must include a detailed explanation as to why the amendment
is required, as well as a detailed work plan and detailed revised budget (if affected). Any
changes to the work plan will be subject to MPCC approval.

Additional review and enquiry may be approved as required for matters that come to the
MPCC’s attention during the Initiation Phase; and

Any additional work will be considered as a separate task. Any changes in scope or level
of effort must be approved by the MPCC Project Authority or their designate in writing in
advance.

Government provided support:

At the outset of the contract, the MPCC Project Authority will provide relevant background
information, documents and access to data and some investigative equipment (laptops,
secure briefcases, voice recorders). Every attempt will be made throughout the course of
the contract to provide additional information requested by the Investigator, if deemed
relevant to the project. In addition, the MPCC Project Authority will be available to
respond to inquiries from the Investigator. The Investigator will be provided with access to
the MPCC Project Authority and staff as required and to necessary documents. MPCC
internal Resources and Subject Matter Experts will be available as required.

 The MPCC Project Authority will be responsible for providing, as required,
guidance to the Investigator, and accepting and approving Investigator
deliverables on behalf of MPCC.
Additionally, as required for the completion of the work, MPCC will:

 Review and provide comments on draft reports and all submitted
deliverables in a timely manner;
 Provide contact information and facilitate access to persons as required, for
the completion of the assigned work;
 Arrange for the Investigator to have access to MPCC premises to provide
services when necessary; and
 Provide the Investigator with other as-required assistance to enable the
Investigator to proceed on schedule with the completion of assigned
deliverables.

WORK LOCATION

The Contractor will work primarily from their place of business; however, space on-site is
available for occasional use. The Contractor will, regardless of work location, be
expected to attend meetings (in person, by phone or videoconference as required),
consult and review documentation with the MPCC staff as required.  The MPCC Project
Authority will work with the Investigator to arrange suitable facilities when necessary.

Meetings with MPCC staff may be required on site at the MPCC office in Ottawa. MPCC
will not reimburse any travel-related expenses incurred to attend such meetings for
suppliers where their place of business is within a 50 km radius from the MPCC office. All
travel outside the investigator’s normal place of business could be reimbursed in
accordance with the NJC Travel Directive and the MPCC’s internal guidelines.

Note: All travel expenses must be approved by the MPCC Project Authority in writing
prior to them being incurred by the investigator. Failure to do so may result in the
investigator not being reimbursed the expenses claimed.

All expenses must be supported by original receipts, where required under Treasury
Board guidelines.

LANGUAGE OF WORK

The Contractors must have the ability to read, conduct interviews and write a report in
French or English or both, as per the requirement of the respective file.

CONFLICT OF INTEREST

The Contractor must declare that they have no interest in the business of any third party
that would cause a conflict of interest or be seen to cause a conflict of interest in carrying
out the work. Should such an interest be acquired during the life of the source
list/contract, the Contractor shall declare it immediately in writing to the MPCC Project
Authority. The Contractor engaged shall conduct themselves in such a manner that there
is not and will not be any conflict arising from interest of other clients of the Contractor.
This includes potential appearance of conflict of interest when no actual conflict of
interest exists.

CONFIDENTIAL INFORMATION

Any information of a character confidential to the affairs of His Majesty to which the
successful Contractor becomes privy as a result of the work to be performed, shall be
treated as confidential, during as well as after, the performance of the said services.

TIMING

The period is expected to be from contract award and be in effect until such time as the
MPCC deems it to no longer meet with the on-going MPCC operational requirements.
From time to time the MPCC may require qualified suppliers to update certain terms and
conditions.

Note: Qualifying in the pool of investigators has no financial value.  Only a contract
awarded subsequent to a request for a proposal would determine the amount of
the respective contract.

SECURITY REQUIREMENTS

The successful supplier must meet the security requirements specified in the security
guide below.

Security Guide

When collating and/or gathering information and preparing reports on behalf of the
MPCC, the successful supplier must comply with all MPCC department-specific
security requirements, including Annex D – IT Security Requirements and Controls.

The successful supplier must also comply with the Government of Canada Policy on
Government Security and the Directive on Security Management, including all
applicable mandatory procedures related to information technology security, information
management security, and security in contracts.

Physical Security
Security Controls

The successful supplier must:

Safeguard all electronic information on an MPCC issued laptop with Public Key
Infrastructure (PKI) access on the server as per MPCC internal procedures for
information up to and including Protected B.  For any documents classified as Secret,
access will only be provided on site at MPCC offices and shall not be stored on the
MPCC server.

Store the laptop (Protected B) in a container appropriate for the information (i.e. a locked
cabinet) as per MPCC security policy.

Entity Identification

By Applying to this RQ process, you acknowledge and understand that it won’t be
possible to change your entity (business name, incorporated, individual) throughout the
entire process, including while qualified and active in the MPCC’s Investigator pool. You
will have to keep using the entity that you applied with on the RQ. The only instance that
an entity could be changed is if the MPCC opens a new RQ process, where you can then
reapply under the new entity.
Audit
The successful supplier will agree to submit, upon request, to a security audit by
officials and/or representatives of the MPCC.

The consequences of being found in violation of the policy, directive, security controls
and standards will be based on section 7.1 of the Directive on the Departmental Security
Management, which reads:

7.1 The deputy head is responsible for investigating and responding to issues
of non-compliance with this directive. The deputy head is also responsible for
ensuring appropriate remedial actions are taken to address these issues.

No contract will be awarded unless these requirements are met.

SOURCE REFERENCES
Department of National Defence and Canadian Forces
• Complaints about or by Military Police (Part IV of the National Defence Act)
• Military Police and Canadian Forces Provost Marshal
• Military Police Professional Code of Conduct
• National Defence

ANNEX B
 TECHNICAL EVALUATION CRITERIA

Mandatory Technical Criteria

At closing, the Supplier should comply with the following Mandatory Requirements and
provide the necessary documentation to support compliance of its proposed investigator
(s). Investigator (s) which fail to meet the mandatory technical criteria may be prevented
from participating in future traditional competitive requirements solicitations and will be
given no further consideration. Each requirement should be addressed separately.

All Suppliers are advised that only listing experience without providing any supporting
data to describe when, where and how such experience was obtained will not be
considered to be “demonstrated”. All professional experience must be fully documented
and substantiated in the submission.

For evaluation purposes:

• Where means the name of the employer;
• When means the start date and end date (e.g. from January 2014 to March
2016) of the period during which the firm acquired the
qualification/experience; and
• How means a clear description of the activities performed and the
responsibilities assigned under the project and during this period.

Offerors are advised that the month(s) of experience listed for a project whose
timeframe overlaps that of another referenced project will only be counted once. For
example: Project 1 timeframe is July 2011 to December 2011; Project 2 timeframe is
October 2011 to January 2012; the total months of experience for these two project
references is seven (7) months.

The following information must be provided for each references and projects:

• Department/Firm or Police Service name;
• Department/Firm or Police Service address;
• Contact name;
• Contact Telephone name;
• Contact email address;
• Date of the work/project undertaken; and
• Nature of the work/project.

*Important: Suppliers cannot substitute resources, all investigators who will be part of
  the source list must be qualified under this RFQ process.

Firm Mandatory Criteria  Compliant
(Yes/No)
Cross Reference to
Proposal
FM1 – The Supplier and the proposed resource
(s) must be free of any conflict of interest, and
must complete and sign Annex C, Non-disclosure
Agreement (NDA) attached to this request for
qualification (RQ).

Mandatory Criteria  Compliant
(Yes/No) Cross Reference to Proposal
M1- Security Clearance – Resources
The Supplier’s resource(s) must possess a
valid security level clearance of “Secret” or
be willing to apply for Secret clearance.
Proof of clearance must be demonstrated
by providing the security level, file number
and expiration date.  Please note that
security clearances must be confirmed by
Privy Council Office as per MPCC
procedures prior to the issuance of a
contract.

M2- The Supplier’s proposed resource
Investigator must hold an acceptable
combination of education, training and/or
experience OR any bachelor’s degree.

Acceptable combination = In addition to
M4, the proposed resource holds a 2-year
college diploma in policing from an
accredited college in Canada and at least
one (1) related certification (as defined
below)

OR

In addition to M4, the proposed resource
holds 4 or more related certifications of
completion from courses in
policing/investigations from an accredited
police college across Canada such as, but
not limited to, sexual assault, commercial
crimes, major crimes, or major case
management principles. (If you have
certificates of completion, please provide
OR list course name, duration, who offered
course and year completed)

M3 – The Supplier’s proposed resource
must demonstrate evidence of superior

writing skills of either a work related or
academic report

• Level of quality of language used
align with requirement of
investigation reports
• Minimal or Free of Grammar errors
• Level of quality of logical, flow and
organisation of ideas
• Comprehension and clarity of
messaging by providing one (1)
report sample that demonstrates
superior writing abilities.

Note: If the supplier is applying for the
bilingual stream, they are required to
submit one (1) report sample in English
and one report sample in French (See M6)

OR

by providing two (2) references for two (2)
distinct projects who can describe and
attest to the supplier’s superior writing
skills.

Note: If the supplier is applying for the
bilingual stream, they are only required to
submit one (1) reference for one (1)
distinct project in English and one (1)
reference for one (1) distinct project in
French (see M6).

The Supplier should also provide reference
contact information for the submitted
samples in order to verify the information
presented above. If more than (1) report
sample (or for bilingual positions 1 in
French and 1 in English) OR two (2)
references for two (2) distinct projects (as
the case may be) are included in the
proposal, the MPCC WILL ONLY
CONSIDER the specified number in order
of presentation.  MPCC reserves the right
to contact the references to confirm the
information presented by the Supplier.

M4 - The Supplier must demonstrate
evidence, in their C.V., of knowledge of
their proposed Police Investigator resource
in the field/discipline of investigations of
complaints by clearly demonstrating:
• Retired police officer (or active but
will need to be fully retired before a
contract can be awarded) with a
minimum of fifteen 10 years of in-
depth policing experience

• Minimum of 10 years experience in
leading and conducting criminal
investigations or prosecutions in
files related to at least one (1) of the
following areas and a minimum of
two (2) files;
 Administrative investigations
 Commercial crime
 Criminal code investigations
 Internal Affairs or
Professional Standards
 Major Crimes
 Sexual Assault
 Police ethics and or law
 Public Interest investigation
 Police Oversight
Investigations

OR

• Legal counsel with significant
experience (at least 10 years) in
criminal law or litigation as either
defence or prosecution or as
investigative counsel for a police
oversight body.

• Experience conducting
investigations OR trials in
complex files related to at least
one (1) of the following areas
with a minimum of two (2) files;
 Administrative investigations
 Commercial crime

 Criminal code investigations
 Internal Affairs or
Professional Standards
 Major Crimes
 Police ethics and/or law
 Police Oversight
Investigations
 Public Interest investigation
 Sexual Assault

M5 - Project investigation experience

The Supplier’s proposal must include detailed descriptions (please do not include personal
non-public information) of two (2) projects related to investigation services in which the
supplier proposed investigator has provided services in scoping and delivering an
engagement in scope and magnitude to the requirement outlined in the Statement of Work
attached and which demonstrate investigative experience with;

• Investigative Services;
 Police investigations, or prosecutions, or
 Professional Standards or
 Internal Affairs Investigations or prosecutions or
 Police Oversight Investigations or hearings or
 Criminal litigation files

The Supplier should also provide information for one reference contact for each project in
order to verify the information presented above. If more than two (2) projects are included in
the proposal, the MPCC WILL ONLY CONSIDER the specified number in order of
presentation.  MPCC will contact the references to confirm the information presented by the
Supplier.

• Detailed description of the projects;
• Tasks performed;
• Role and Responsibilities of the personnel who participated in the project;
• Start and end dates of the project;
• Client name and contact for whom the work was performed, or a letter of reference; or
an attestation by the Supplier that the client received the services and deliverables
from the proposed resource up to the standard of quality expected by the client
reference, in a timely fashion.

Projects must be relevant to the requirement described in the Statement of work
 Police investigation or prosecutions OR
 Professional Standard or Internal Affairs investigation OR
 Police oversight investigations or hearings OR
 Criminal litigation file

Tasks of the proposed resource
 Tasks of the proposed resource must be relevant to the requirement described in
the Statement of Work
 Must have required in depth report writing

Project Complexity must have involved one of the following
 Public nature
 Politically sensitive
 Involved several organizations
 Complex file
M6 – The Supplier’s proposed investigator
must be:

Highly proficient (reading, writing and oral
communication) in one or both of Canada’s
Official Languages

And

Able to interview witnesses and write
detailed reports in French or English or in
both languages if applying for a bilingual
investigation position. Supplier should
supply examples of the types of interviews
they have done in English or French or
both and provide an estimate of number
and frequency of interviews they have
conducted in each language.

NOTE:  MPCC requires a certain number
of bilingual investigators due to the nature
of their work. Should the investigator wish
to qualify for the bilingual stream, this will
be assessed by submitting both the
English and French mandatory
requirements under M3 and will then be
validated during the interview.

Note: Should the investigator not
successfully qualify for the bilingual
stream, they can still qualify for the English
or French stream.

M7 – The Supplier’s proposed investigator
must:

• Undergo a validation interview by a
MPCC representative to validate the
skills and information presented in
the Supplier’s proposal.
• Once validated, agree to undergo
an investigation approach
orientation, read and agree to follow
the MPCC Investigation guidelines;
• Complete a MPCC Security Briefing
and training.

Note: Timing of the investigation
orientation training is at the discretion of
the MPCC and due to cost considerations
may only occur when a supplier is invited
to provide MPCC with a proposal against a
specific requirement. The MPCC reserves
the right to onboard a restricted number of
investigators as needed to meet their
needs. It is noted that there is a financial
cost associated with onboarding
investigators.

Note: This requirement can be met by
simply stating that the resource agrees to
M7.

M8 - The Supplier must provide two (2)
references from different clients within the
preceding ten (10) years who can confirm
the proposed resource’s experience and
ability to provide on time, within budget
and in accordance with expectations.

Note: They may be same references as
M5 or different.

M9 – Mandatory Financial Requirement

The Investigator must accept the $90.00
hourly rate (excluding applicable taxes).

This is the rate for all contract periods
including all option periods.

Note: This requirement can be met by
simply stating that the resource agrees to
M9.

M10 – No Entity Change While Active on
the Source List

All Suppliers must agree and provide with
their submission, the completed and
signed Entity Identification document
(Annex G) to this request for qualification
(RFQ).

Optional Criteria  Compliant
(Yes/No)
Cross Reference to
Proposal
O1 – Optional Question
The MPCC is committed to diversity and
inclusion. We welcome all applicants and strongly
encourage candidates that have a lived
experience of working with or are members of an
Employment Equity designated group (i.e.
Indigenous Peoples, Persons with Disabilities,
Visible Minorities or Women).
In 500 words or less, please describe how your
professional or personal lived experience would
contribute to a greater diversity and inclusion lens
in the work of the Commission.

Request for Qualifications (RFQ): MPCC Investigator Source List

Demande de qualifications (DQ) : Liste d’enquêteurs de la CPPM

RFQ Amendment 4_Question and Answer - Modification 4_ DQ Question et réponse-.pdf

RFQ Amendment 2_Questions and Answers - Modification 2 DQ_Questions et réponses_0.pdf

RFQ Amendment 3_Questions and Answers - Modification 3 DQ_Questions et réponses.pdf

RFQ Amendment 1_Questions and Answers - Modification 1 DQ_Questions et réponses.pdf

3-Critères d'évaluation technique - Annexe B.pdf

3-Technical Evaluation Criteria - Annex B.pdf

4-Entente de non-divulgation - Annexe C.pdf

4-Non-disclosure Agreement - Annex C.pdf

5-Exigences relatives à la Sécurité des Technologies de l'Information - Annexe D.pdf

5-IT Security Control Requirements - Annex D.pdf

7-Document d'entitée légale - Annexe F.pdf

270 Albert Street, 10th floor, Ottawa, Ontario, K1P 5G8, Canada

Private investigation services

Commission d’examen des plaintes concernant la police militaire (CPPM)

The Military Police Complaints Commission of Canada (MPCC) is calling for Requests for Qualification (RQ) from suppliers to become pre-qualified to be on a Source list for Investigation Services.
The MPCC is committed to diversity and inclusion. We welcome all applicants and strongly encourage candidates from an Employment Equity designated group (i.e. Indigenous Peoples, Persons with Disabilities, Visible Minorities or Women).
Contractors are invited to submit responses (submission on how investigator criteria is met) to this RQ in order to participate in subsequent traditional competitive procurement processes.
Only Requests for Qualification received before April 14, 2026 at 2 p.m ET will be considered for this Source list.
The Security Requirements for this project are identified in Annex E to this tender.
Delivery Address:
Military Police Complaints Commission of Canada
Attention: Julianne Dunbar
Email: commission@mpcc-cppm.gc.ca
Phone: 1-800-632-0566 (toll free)
REQUEST FOR QUALIFICATIONS RECEIVED AFTER THE DATE AND TIME SPECIFIED ABOVE WILL NOT BE CONSIDERED FOR THE SOURCE LIST.
1. Process:
Step 1 – Apply to pre-qualify for Source List
Suppliers (including individual investigators) who wish to participate in the future traditional competitive processes are being asked, for each of their proposed investigator resources, to submit by the date and time specified above:
•	An updated CV; and
•	Completed Annex B (technical evaluation criteria) that demonstrates how the proposed investigator meets the minimum requirements;
•	Security clearance information;
•	Supplier contact information;
•	Completed and signed Annex C: Non-disclosure Agreement
•	Completed and signed Annex F: Entity Form
Suppliers’ investigator resources will be evaluated and those who have met the mandatory technical evaluation criteria will be invited to a validation interview to assess the language requirements and to confirm qualifications and will then be registered on the Source List if they pass. The qualified investigators will then be invited to attend an MPCC investigative training session on a priority basis. This invitation will be prioritized at the discretion of the MPCC and based on the upcoming investigation needs, associated success factors outlined above and operational imperatives.
Step 2 – Bid on individual contracts
Supplier investigator resources whose skills, experience and background match the unique characteristic of the respective investigation will be invited via e-mail to participate in small traditional competitive process for requirements below the Canada Korea Free Trade Agreement threshold. The current CKFTA threshold for 2025-2026 is $100,000 and subject to periodic adjustments every 2 years. Requirements below the $40,000 delegation and in line with Treasury Board Directive on the Management of Procurement could be directed to a single supplier at the discretion of the MPCC.
Note: Subsequent traditional competitive requirements may contain additional evaluation criteria.
MPCC will evaluate responses from invited suppliers and make a recommendation for contract award.
Note: The MPCC may periodically renew its industry engagement and pre-qualification process to
•	Update existing suppliers
•	Inform new potential suppliers as to MPCC requirements
•	Refresh MPCC knowledge of the investigative services marketplace
2. Conditions
2.1. Nature of the Request for Qualifications
This is not a bid solicitation but an opportunity for suppliers to present to the MPCC qualified investigators for consideration for future traditional competitive processes. This RQ will not result in the awarding of any contract. The procurement of any services identified in this RQ will not necessarily follow this RQ, as the MPCC reserves the right to cancel or modify any of the preliminary requirements described herein.
2.2. Response Costs
MPCC will not reimburse any respondents or any of its representatives for any overhead, costs or expenses incurred in participating in or responding to any part of this RQ.
2.3. Treatment of Responses
•	Use of Responses: Responses will be formally evaluated and included as reference against future traditional competitive requirements. MPCC will review all responses received shortly after the closing date.
•	Review Team: A review team composed of MPCC representatives will review the responses. MPCC reserves the right to hire any independent consultant, or use any government resources that it considers necessary, to review any response.
•	Confidentiality: Respondents should mark any portions of their response that they consider proprietary or confidential. MPCC will handle the responses in accordance with the Access to Information Act.
•	Follow-up Activity: MPCC will evaluate the qualification of the proposed investigators against the technical evaluation criteria. MPCC may, at its discretion, contact any supplier to follow up with additional questions or for clarification of any aspect of a response.
•	Suppliers will be notified if their proposed investigator resource meets or does not meet the minimum technical evaluation criteria.
2.4. Enquiries
MPCC will respond to enquiries in writing or by circulating answers to all suppliers. Suppliers with questions may direct their enquiries to Julianne Dunbar, at 1 800 632 0566 (toll free) or via email at commission@mpcc-cppm.gc.ca
When contacting the commission, please make sure to include all required information to properly address your inquiry such as your name, contact information and reason for contacting the commission.
We ask that suppliers avoid contacting other MPCC personnel directly about their service offerings as they will be directed to the Contracting Authority.
3. Submission of Responses
Suppliers wishing to respond should refer to Annex B – technical evaluation criteria and published documents posted on Canada Buys for specific submission requirements:
a) Time and Place for Submission of Responses: Respondents should send responses electronically to Julianne Dunbar at commission@mpcc-cppm.gc.ca by the closing date.
b) Responsibility for Timely Delivery: Each respondent is solely responsible for ensuring its response is delivered on time, in the right format and to the correct location, in accordance with the submission requirement
Additional details for this RFQ
This Request for Qualifications (RFQ) is not a bid solicitation.
This RFQ will not result in the award of a contract. Its purpose is solely to establish a list of pre qualified suppliers who demonstrate that they meet the qualifications, experience, and technical requirements.
Being pre qualified under this RFQ does not constitute a contract with the MPCC/CPPM, nor does it guarantee that any supplier will receive work or future contracts.
Future work, if any, will be issued only through separate contracting processes, to be initiated at the sole discretion of the MPCC/CPPM, and will be subject to their own terms, conditions, and applicable Government of Canada policies at the time of issuance.
Compliance Requirements

Suppliers qualifying under this Request for Qualifications will be required, at future contract award stage, to comply with all applicable Government of Canada policies and legislation. These include, but are not limited to, the Accessible Canada Act, the Policy on Green Procurement, the Treasury Board’s Code of Conduct for Procurement, the Fighting Against Forced Labour and Child Labour in Supply Chains Act, and the Privacy Act. Detailed policy requirements will be provided in subsequent contracts issued to qualified suppliers.

La Commission d’examen des plaintes concernant la police militaire du Canada (CPPM) lance un appel de demandes de qualification (DQ) auprès des fournisseurs qui souhaitent être préqualifiés pour figurer sur une liste de fournisseurs de services d’enquête.
La CPPM a à cœur la diversité et l’inclusion. Tous les candidats sont les bienvenus, et nous encourageons tous ceux appartenant à un groupe désigné aux fins de l’équité en matière d’emploi (c’est-à-dire les Autochtones, les personnes handicapées, les minorités visibles et les femmes) à postuler.
Les entrepreneurs sont invités à présenter des réponses (soumission qui explique comment les critères relatifs aux enquêteurs sont satisfaits) à cette DQ afin de pouvoir participer aux processus d’approvisionnement concurrentiels traditionnels à venir.
Seules les demandes de qualification reçues avant le 14 avril 2026 à 14 heures (HE), seront retenues pour cette liste de fournisseurs.
Les exigences relatives à la sécurité pour ce projet sont énoncées dans l’annexe E de cet appel d’offres.
Adresse de livraison :
Commission d’examen des plaintes concernant la police militaire du Canada
À l’attention de : Julianne Dunbar
Courriel : commission@mpcc-cppm.gc.ca
Téléphone : 1-800-632-0566 (sans frais)
LES DEMANDES DE QUALIFICATIONS REÇUES APRÈS LA DATE ET L’HEURE INDIQUÉES CI-DESSUS NE SERONT PAS RETENUES POUR LA LISTE DE FOURNISSEURS.
1. Processus :
Étape 1 – Demande de préqualification pour figurer la liste de fournisseurs
Les fournisseurs de services d’enquête (y compris les particuliers) souhaitant participer aux processus concurrentiels à venir doivent présenter ce qui suit avant la date et l’heure indiquées ci-dessus et ce, pour chacune des ressources proposées pour le poste d’enquêteur :
•	Une version à jour de leur curriculum vitæ;
•	Une copie remplie de l’Annexe B (Critère d’évaluation technique), démontrant dans quelle mesure l’enquêteur proposé répond aux exigences minimales;
•	Des renseignements relatifs aux cotes de sécurité;
•	Les coordonnées du fournisseur;
•	Une copie remplie et signée de l’Annexe C (entente de non-divulgation).
•	Une copie remplie et signée de l’Annexe F (entitée légale).
Les enquêteurs proposés par le fournisseur seront évalués. S’ils répondent aux critères d’évaluation technique obligatoires, ils seront invités à prendre part à une entrevue de validation visant à évaluer leurs exigences linguistiques et à confirmer leurs qualifications, puis seront inscrits sur la liste de fournisseurs en cas de résultat satisfaisant. Les enquêteurs qualifiés seront ensuite invités à prendre part à une séance de formation sur les enquêtes de la Commission en fonction de la priorité. La priorité de ce processus d’invitation sera établie à la discrétion de la CPPM et s’appuiera sur les besoins à venir en matière d’enquête, les facteurs de succès connexes précédemment mentionnés, et les impératifs opérationnels.
Étape 2 – Soumission de contrats individuels
Les enquêteurs du fournisseur dont les compétences, l’expérience et les antécédents correspondent au caractère unique de l’enquête concernée seront invités par courriel à participer au processus concurrentiel traditionnel de petite envergure pour ce qui est des besoins dont la valeur est inférieure aux seuils prévus dans l’Accord de libre-échange Canada-Corée du Sud (ALECC). Pour 2025-2026, le seuil prévu dans l’ALECC est de 100 000 $, et ce seuil est sujet à un ajustement périodique tous les deux ans. Les besoins dont la valeur est inférieure à 40 000 $ et qui sont conformes à la directive sur la gestion de l’approvisionnement du Conseil du Trésor peuvent être offerts à un fournisseur à la discrétion de la CPPM.
Remarque : Les exigences concurrentielles traditionnelles subséquentes peuvent comporter des critères d’évaluation additionnels.
La CPPM évaluera les réponses des fournisseurs invités et formulera une recommandation d’attribution de marché.
Remarque : La CPPM peut renouveler périodiquement son processus de consultation de l’industrie et de préqualification en vue :
•	de fournir des mises à jour ses fournisseurs actuels;
•	d’informer les nouveaux fournisseurs éventuels des exigences de la CPPM;
•	d’actualiser ses connaissances du marché des services d’enquête.
2. Conditions
2.1 Nature de la demande de qualification
Il ne s’agit pas d’une demande de soumissions, mais plutôt d’une occasion pour les fournisseurs de présenter à la CPPM des enquêteurs qualifiés en vue des processus concurrentiels traditionnels à venir. Elle ne donnera pas lieu à l’attribution d’un contrat. La présente DQ ne donnera pas nécessairement suite à l’approvisionnement relatif aux services qui y sont relevés, puisque la CPPM se réserve le droit d’annuler ou de modifier l’une ou l’autre des exigences préliminaires figurant aux présentes.
2.2. Coûts relatifs à la réponse
La CPPM ne remboursera pas aux répondants ou à leurs représentants les frais généraux, les coûts ou les dépenses liés à la participation aux activités de l’étape de la DQ.
2.3. Traitement des réponses
•	Utilisation des réponses : Les réponses seront officiellement évaluées et serviront de référence dans le cadre de processus concurrentiels traditionnels à venir. La CPPM examinera toutes les réponses reçues.
•	Équipe d’examen : Une équipe d’examen composée de représentants de la CPPM examinera les réponses reçues. La CPPM se réserve le droit de recourir à des consultants indépendants ou aux ressources gouvernementales dont elle dispose et qu’elle juge nécessaires pour examiner les réponses.
•	Confidentialité : les répondants devraient indiquer les parties de leur réponse qu’ils jugent être leur propriété exclusive ou de nature confidentielle. La CPPM traitera ces renseignements de façon confidentielle, conformément à la Loi sur l’accès à l’information.
•	Activité de suivi : La CPPM évaluera les qualifications des enquêteurs proposés en fonction des critères d’évaluation technique. La CPPM peut, à sa discrétion, communiquer avec tout fournisseur afin de poser des questions supplémentaires ou d’obtenir des précisions sur un aspect quelconque d’une réponse.
•	Les fournisseurs seront informés si la ressource qu’ils ont proposée pour le poste d’enquêteur répond ou non aux critères minimaux d’évaluation technique.
2.4. Demandes de renseignements
La CPPM répondra aux demandes de renseignement par écrit ou en faisant parvenir des réponses à l’ensemble des fournisseurs potentiels. Pour toute question, les fournisseurs peuvent s’adresser à Julianne Dunbar en composant le 1 800 632-0566 (sans frais) ou envoyer un courriel à l’adresse commission@mpcc-cppm.gc.ca.
Lorsque vous contactez la Commission, veillez à inclure tous les renseignements requis pour traiter correctement votre demande, tels que votre nom, vos coordonnées et la raison pour laquelle vous contactez la Commission.
Nous demandons aux fournisseurs d’éviter de communiquer directement avec le reste du personnel de la CPPM au sujet de leurs offres de services, car leur message sera acheminé à l’autorité contractante.
3. Présentation des réponses
Les fournisseurs souhaitant répondre doivent se rapporter à l’annexe B – Critère d’évaluation technique, ainsi qu’aux documents publiés sur AchatsCanada pour connaître les exigences en matière de présentation.
a) Délai de soumission des réponses et adresse d’expédition : Les répondants doivent envoyer leurs réponses par voie électronique à Julianne Dunbar à l’adresse commission@mpcc-cppm.gc.ca avant la date de clôture.
b) Responsabilité quant au respect du délai de livraison : Il incombe à chaque répondant de s’assurer que sa réponse est livrée à temps, dans le format approprié et au bon endroit, conformément aux exigences en matière de présentation.
Détails supplémentaires pour cette DQ
La présente Demande de qualification (DQ) ne constitue pas une sollicitation d’offres.
La présente DQ ne donnera lieu à l’attribution d’aucun contrat. Elle a pour seul objectif d’établir une liste de fournisseurs préqualifiés démontrant qu’ils répondent aux qualifications, à l’expérience et aux exigences techniques.
Le fait d’être préqualifié dans le cadre de cette DQ ne constitue pas un contrat avec la CPPM/MPCC et ne garantit pas qu’un fournisseur recevra du travail ou des contrats futurs.
Tout travail futur, le cas échéant, sera attribué uniquement au moyen de processus contractuels distincts, initiés à la seule discrétion de la CPPM/MPCC, et assujettis à leurs propres modalités ainsi qu’aux politiques applicables du gouvernement du Canada au moment de leur émission.
Exigences de conformité
Les fournisseurs préqualifiés dans le cadre de cette Demande de qualification seront tenus, au moment de l’attribution d’un contrat futur, de se conformer à toutes les politiques et lois applicables du gouvernement du Canada. Celles ci comprennent, sans s’y limiter, la Loi canadienne sur l’accessibilité, la Politique d’achats écologiques, le Code de conduite pour l’approvisionnement du Conseil du Trésor, la Loi sur la lutte contre le travail forcé et le travail des enfants dans les chaînes d’approvisionnement, ainsi que la Loi sur la protection des renseignements personnels. Les exigences détaillées en matière de politiques seront fournies dans les contrats subséquents émis aux fournisseurs préqualifiés.

*Canada-Korea Free Trade Agreement (CKFTA)


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