• Coby Chapple's background and where he lives • Product design role at GitHub: focus on workflows and interactions rather than visual design • Biggest single change made to the product: enabling web-based edits to files • Importance of creating shortcuts and streamlining processes for users • Enjoyment of long-term responsibility for products and seeing how they are used over time • Blurring of lines between UI/UX: Coby focuses on what needs to happen rather than labels or silos • Code review feature • Batching code reviews into a single conversation or document • Interface problems with batching code reviews • Designing complex technical products for technical users • Balance between approachability and technical complexity • Importance of discoverability in product design • Projects feature: flexible workflows, not dictating process to users • Product expansion with the introduction of "Projects" as a new tab/page • Relationship between Issues and Projects: flexible and not strictly tied to each other • Decision to associate Projects with the repo layer of abstraction, but planning for future changes to allow for multiple repos or organization-level projects • Impact on organizational hierarchy and potential for infinite nesting • Plans for improving and expanding Projects in the future • The concept of "sherlocking" where platform providers copy features created by third-party integrators • Projects API integration and the need for basic functionality with flexibility and adaptability • GraphQL API adoption, including GitHub's decision to use it and its benefits for developers and customers • Reducing risk through dependable APIs that minimize complexity and allow for predictable development and iteration • The benefits and challenges of implementing GraphQL for API functionality • Caching and performance considerations with GraphQL • GitHub Projects' design goals and target audience • Comparison to project management tools like Trello and Pivotal Tracker • Enterprise customers' needs and the importance of customization within organizations • Wrap-up of episode • Thanks to O'Reilly for working partnership at OSCON London 2016 • Upcoming OSCON event in Austin, Texas in 2017 • Discount code for registration: "changelog20"