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Sep 22

WorkflowPerturb: Calibrated Stress Tests for Evaluating Multi-Agent Workflow Metrics

Multi-agent LLM systems that generate structured workflows from natural-language requests are now deployed in production across cloud automation, DevOps, and enterprise process orchestration. Operating such systems exposes a recurring change-management problem. Routine updates, such as re-running the same input, swapping the underlying LLM, or refactoring an agent's prompt or orchestration code, frequently produce workflows that differ substantially from previously validated references. Engineers are then left without a principled way to decide whether a change is safe to ship. Automatic workflow evaluation is the natural tool for answering this question. In practice, however, metric scores are poorly calibrated, and a numeric change rarely communicates the severity of the underlying degradation. We introduce WorkflowPerturb, a controlled benchmark for studying workflow evaluation metrics by applying realistic, graded perturbations to golden workflows. WorkflowPerturb contains 4,973 golden workflows and 44,757 perturbed variants across three perturbation types (Missing Steps, Compressed Steps, and Description Changes), each applied at severity levels of 10%, 30%, and 50%. We benchmark multiple metric families and analyze their sensitivity and calibration using expected score trajectories and residuals. Our results characterize systematic differences across metric families and support severity-aware interpretation of workflow evaluation scores in change-management settings. Our dataset will be released upon acceptance.

  • 5 authors
·
Jun 13

ComfyGPT: A Self-Optimizing Multi-Agent System for Comprehensive ComfyUI Workflow Generation

ComfyUI provides a widely-adopted, workflow-based interface that enables users to customize various image generation tasks through an intuitive node-based architecture. However, the intricate connections between nodes and diverse modules often present a steep learning curve for users. In this paper, we introduce ComfyGPT, the first self-optimizing multi-agent system designed to generate ComfyUI workflows based on task descriptions automatically. ComfyGPT comprises four specialized agents: ReformatAgent, FlowAgent, RefineAgent, and ExecuteAgent. The core innovation of ComfyGPT lies in two key aspects. First, it focuses on generating individual node links rather than entire workflows, significantly improving generation precision. Second, we proposed FlowAgent, a LLM-based workflow generation agent that uses both supervised fine-tuning (SFT) and reinforcement learning (RL) to improve workflow generation accuracy. Moreover, we introduce FlowDataset, a large-scale dataset containing 13,571 workflow-description pairs, and FlowBench, a comprehensive benchmark for evaluating workflow generation systems. We also propose four novel evaluation metrics: Format Validation (FV), Pass Accuracy (PA), Pass Instruct Alignment (PIA), and Pass Node Diversity (PND). Experimental results demonstrate that ComfyGPT significantly outperforms existing LLM-based methods in workflow generation.

  • 9 authors
·
Mar 22, 2025

Distill-SynthKG: Distilling Knowledge Graph Synthesis Workflow for Improved Coverage and Efficiency

Knowledge graphs (KGs) generated by large language models (LLMs) are becoming increasingly valuable for Retrieval-Augmented Generation (RAG) applications that require knowledge-intensive reasoning. However, existing KG extraction methods predominantly rely on prompt-based approaches, which are inefficient for processing large-scale corpora. These approaches often suffer from information loss, particularly with long documents, due to the lack of specialized design for KG construction. Additionally, there is a gap in evaluation datasets and methodologies for ontology-free KG construction. To overcome these limitations, we propose SynthKG, a multi-step, document-level ontology-free KG synthesis workflow based on LLMs. By fine-tuning a smaller LLM on the synthesized document-KG pairs, we streamline the multi-step process into a single-step KG generation approach called Distill-SynthKG, substantially reducing the number of LLM inference calls. Furthermore, we re-purpose existing question-answering datasets to establish KG evaluation datasets and introduce new evaluation metrics. Using KGs produced by Distill-SynthKG, we also design a novel graph-based retrieval framework for RAG. Experimental results demonstrate that Distill-SynthKG not only surpasses all baseline models in KG quality -- including models up to eight times larger -- but also consistently excels in retrieval and question-answering tasks. Our proposed graph retrieval framework also outperforms all KG-retrieval methods across multiple benchmark datasets. We release the SynthKG dataset and Distill-SynthKG model publicly to support further research and development.

  • 12 authors
·
Oct 21, 2024

UniSite: The First Cross-Structure Dataset and Learning Framework for End-to-End Ligand Binding Site Detection

The detection of ligand binding sites for proteins is a fundamental step in Structure-Based Drug Design. Despite notable advances in recent years, existing methods, datasets, and evaluation metrics are confronted with several key challenges: (1) current datasets and methods are centered on individual protein-ligand complexes and neglect that diverse binding sites may exist across multiple complexes of the same protein, introducing significant statistical bias; (2) ligand binding site detection is typically modeled as a discontinuous workflow, employing binary segmentation and subsequent clustering algorithms; (3) traditional evaluation metrics do not adequately reflect the actual performance of different binding site prediction methods. To address these issues, we first introduce UniSite-DS, the first UniProt (Unique Protein)-centric ligand binding site dataset, which contains 4.81 times more multi-site data and 2.08 times more overall data compared to the previously most widely used datasets. We then propose UniSite, the first end-to-end ligand binding site detection framework supervised by set prediction loss with bijective matching. In addition, we introduce Average Precision based on Intersection over Union (IoU) as a more accurate evaluation metric for ligand binding site prediction. Extensive experiments on UniSite-DS and several representative benchmark datasets demonstrate that IoU-based Average Precision provides a more accurate reflection of prediction quality, and that UniSite outperforms current state-of-the-art methods in ligand binding site detection. The dataset and codes will be made publicly available at https://github.com/quanlin-wu/unisite.

  • 4 authors
·
Jun 3, 2025

Demystifying deep search: a holistic evaluation with hint-free multi-hop questions and factorised metrics

RAG (Retrieval-Augmented Generation) systems and web agents are increasingly evaluated on multi-hop deep search tasks, yet current practice suffers from two major limitations. First, most benchmarks leak the reasoning path in the question text, allowing models to follow surface cues rather than discover reasoning chains autonomously. Second, evaluation is typically reduced to a single pass rate, which collapses diverse behaviours into one score and obscures whether failures stem from inadequate search, poor knowledge use, or inappropriate refusal. To address these issues, we present WebDetective, a benchmark of hint-free multi-hop questions paired with a controlled Wikipedia sandbox that ensures full traceability of model actions, and a holistic evaluation framework that separates search sufficiency, knowledge utilisation, and refusal behaviour. Our evaluation of 25 state-of-the-art models reveals systematic weaknesses across all architectures: models struggle with knowledge utilisation despite having sufficient evidence and demonstrate near-absent appropriate refusal when evidence is lacking. These patterns expose a fundamental gap: today's systems excel at executing given reasoning paths but fail when required to discover them. We develop an agentic workflow, EvidenceLoop, that explicitly targets the challenges our benchmark identifies, incorporating verification loops and systematic evidence tracking that improve both search and synthesis capabilities. This baseline demonstrates that WebDetective's diagnostic framework can guide concrete architectural improvements, establishing our benchmark as a critical tool for developing genuinely autonomous reasoning systems rather than pattern-following agents.

A Workflow for Offline Model-Free Robotic Reinforcement Learning

Offline reinforcement learning (RL) enables learning control policies by utilizing only prior experience, without any online interaction. This can allow robots to acquire generalizable skills from large and diverse datasets, without any costly or unsafe online data collection. Despite recent algorithmic advances in offline RL, applying these methods to real-world problems has proven challenging. Although offline RL methods can learn from prior data, there is no clear and well-understood process for making various design choices, from model architecture to algorithm hyperparameters, without actually evaluating the learned policies online. In this paper, our aim is to develop a practical workflow for using offline RL analogous to the relatively well-understood workflows for supervised learning problems. To this end, we devise a set of metrics and conditions that can be tracked over the course of offline training, and can inform the practitioner about how the algorithm and model architecture should be adjusted to improve final performance. Our workflow is derived from a conceptual understanding of the behavior of conservative offline RL algorithms and cross-validation in supervised learning. We demonstrate the efficacy of this workflow in producing effective policies without any online tuning, both in several simulated robotic learning scenarios and for three tasks on two distinct real robots, focusing on learning manipulation skills with raw image observations with sparse binary rewards. Explanatory video and additional results can be found at sites.google.com/view/offline-rl-workflow

  • 5 authors
·
Sep 22, 2021

From Static Templates to Dynamic Runtime Graphs: A Survey of Workflow Optimization for LLM Agents

Large language model (LLM)-based systems are becoming increasingly popular for solving tasks by constructing executable workflows that interleave LLM calls, information retrieval, tool use, code execution, memory updates, and verification. This survey reviews recent methods for designing and optimizing such workflows, which we treat as agentic computation graphs (ACGs). We organize the literature based on when workflow structure is determined, where structure refers to which components or agents are present, how they depend on each other, and how information flows between them. This lens distinguishes static methods, which fix a reusable workflow scaffold before deployment, from dynamic methods, which select, generate, or revise the workflow for a particular run before or during execution. We further organize prior work along three dimensions: when structure is determined, what part of the workflow is optimized, and which evaluation signals guide optimization (e.g., task metrics, verifier signals, preferences, or trace-derived feedback). We also distinguish reusable workflow templates, run-specific realized graphs, and execution traces, separating reusable design choices from the structures actually deployed in a given run and from realized runtime behavior. Finally, we outline a structure-aware evaluation perspective that complements downstream task metrics with graph-level properties, execution cost, robustness, and structural variation across inputs. Our goal is to provide a clear vocabulary, a unified framework for positioning new methods, a more comparable view of existing body of literature, and a more reproducible evaluation standard for future work in workflow optimizations for LLM agents.

ibm IBM
·
Mar 23 2

Spider2-V: How Far Are Multimodal Agents From Automating Data Science and Engineering Workflows?

Data science and engineering workflows often span multiple stages, from warehousing to orchestration, using tools like BigQuery, dbt, and Airbyte. As vision language models (VLMs) advance in multimodal understanding and code generation, VLM-based agents could potentially automate these workflows by generating SQL queries, Python code, and GUI operations. This automation can improve the productivity of experts while democratizing access to large-scale data analysis. In this paper, we introduce Spider2-V, the first multimodal agent benchmark focusing on professional data science and engineering workflows, featuring 494 real-world tasks in authentic computer environments and incorporating 20 enterprise-level professional applications. These tasks, derived from real-world use cases, evaluate the ability of a multimodal agent to perform data-related tasks by writing code and managing the GUI in enterprise data software systems. To balance realistic simulation with evaluation simplicity, we devote significant effort to developing automatic configurations for task setup and carefully crafting evaluation metrics for each task. Furthermore, we supplement multimodal agents with comprehensive documents of these enterprise data software systems. Our empirical evaluation reveals that existing state-of-the-art LLM/VLM-based agents do not reliably automate full data workflows (14.0% success). Even with step-by-step guidance, these agents still underperform in tasks that require fine-grained, knowledge-intensive GUI actions (16.2%) and involve remote cloud-hosted workspaces (10.6%). We hope that Spider2-V paves the way for autonomous multimodal agents to transform the automation of data science and engineering workflow. Our code and data are available at https://spider2-v.github.io.

  • 23 authors
·
Jul 15, 2024 2

LongCLI-Bench: A Preliminary Benchmark and Study for Long-horizon Agentic Programming in Command-Line Interfaces

Recent advances in AI-assisted programming have empowered agents to execute complex workflows via command-line interfaces, however, existing benchmarks are limited by short task horizons, data contamination from GitHub scraping, and a lack of fine-grained evaluation metrics, fail to rigorously evaluate the long-horizon planning and execution capabilities essential for realistic software engineering. To address these gaps, we introduce LongCLI-Bench, a comprehensive benchmark designed to evaluate agentic capabilities across long-horizon, realistic tasks. We curated 20 high-quality, long-horizon tasks from over 1,000 computer science assignments and real-world workflows, covering four engineering categories: from scratch, feature addition, bug fixing, and refactoring. We propose a dual-set testing protocol for LongCLI-Bench, which measures requirement fulfillment (fail-to-pass) and regression avoidance (pass-to-pass), and incorporates step-level scoring to pinpoint execution failures. Extensive experiments reveal that even state-of-the-art agents achieve pass rates below 20% in LongCLI-Bench. Step-level analysis further indicates that the majority of tasks stall at less than 30% completion, highlighting that critical failures often occur in the early stages. Although self-correction offers marginal gains, human-agent collaboration through plan injection and interactive guidance yields significantly higher improvements. These results highlight that future research must emphasize the development of synergistic human-agent workflows alongside advances in agents' planning and execution capabilities to overcome key challenges in long-horizon task performance.

  • 19 authors
·
Feb 15 3

WONDERBREAD: A Benchmark for Evaluating Multimodal Foundation Models on Business Process Management Tasks

Existing ML benchmarks lack the depth and diversity of annotations needed for evaluating models on business process management (BPM) tasks. BPM is the practice of documenting, measuring, improving, and automating enterprise workflows. However, research has focused almost exclusively on one task - full end-to-end automation using agents based on multimodal foundation models (FMs) like GPT-4. This focus on automation ignores the reality of how most BPM tools are applied today - simply documenting the relevant workflow takes 60% of the time of the typical process optimization project. To address this gap we present WONDERBREAD, the first benchmark for evaluating multimodal FMs on BPM tasks beyond automation. Our contributions are: (1) a dataset containing 2928 documented workflow demonstrations; (2) 6 novel BPM tasks sourced from real-world applications ranging from workflow documentation to knowledge transfer to process improvement; and (3) an automated evaluation harness. Our benchmark shows that while state-of-the-art FMs can automatically generate documentation (e.g. recalling 88% of the steps taken in a video demonstration of a workflow), they struggle to re-apply that knowledge towards finer-grained validation of workflow completion (F1 < 0.3). We hope WONDERBREAD encourages the development of more "human-centered" AI tooling for enterprise applications and furthers the exploration of multimodal FMs for the broader universe of BPM tasks. We publish our dataset and experiments here: https://github.com/HazyResearch/wonderbread

  • 18 authors
·
Jun 19, 2024

Claw-Eval-Live: A Live Agent Benchmark for Evolving Real-World Workflows

LLM agents are expected to complete end-to-end units of work across software tools, business services, and local workspaces. Yet many agent benchmarks freeze a curated task set at release time and grade mainly the final response, making it difficult to evaluate agents against evolving workflow demand or verify whether a task was executed. We introduce Claw-Eval-Live, a live benchmark for workflow agents that separates a refreshable signal layer, updated across releases from public workflow-demand signals, from a reproducible, time-stamped release snapshot. Each release is constructed from public workflow-demand signals, with ClawHub Top-500 skills used in the current release, and materialized as controlled tasks with fixed fixtures, services, workspaces, and graders. For grading, Claw-Eval-Live records execution traces, audit logs, service state, and post-run workspace artifacts, using deterministic checks when evidence is sufficient and structured LLM judging only for semantic dimensions. The release contains 105 tasks spanning controlled business services and local workspace repair, and evaluates 13 frontier models under a shared public pass rule. Experiments reveal that reliable workflow automation remains far from solved: the leading model passes only 66.7% of tasks and no model reaches 70%. Failures are structured by task family and execution surface, with HR, management, and multi-system business workflows as persistent bottlenecks and local workspace repair comparatively easier but unsaturated. Leaderboard rank alone is insufficient because models with similar pass rates can diverge in overall completion, and task-level discrimination concentrates in a middle band of tasks. Claw-Eval-Live suggests that workflow-agent evaluation should be grounded twice, in fresh external demand and in verifiable agent action.

  • 11 authors
·
Apr 29 2

A Comprehensive Survey of Evaluation Techniques for Recommendation Systems

The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and becomes central to business success. This paper addresses the multifaceted nature of recommendations system evaluation by introducing a comprehensive suite of metrics, each tailored to capture a distinct aspect of system performance. We discuss * Similarity Metrics: to quantify the precision of content-based filtering mechanisms and assess the accuracy of collaborative filtering techniques. * Candidate Generation Metrics: to evaluate how effectively the system identifies a broad yet relevant range of items. * Predictive Metrics: to assess the accuracy of forecasted user preferences. * Ranking Metrics: to evaluate the effectiveness of the order in which recommendations are presented. * Business Metrics: to align the performance of the recommendation system with economic objectives. Our approach emphasizes the contextual application of these metrics and their interdependencies. In this paper, we identify the strengths and limitations of current evaluation practices and highlight the nuanced trade-offs that emerge when optimizing recommendation systems across different metrics. The paper concludes by proposing a framework for selecting and interpreting these metrics to not only improve system performance but also to advance business goals. This work is to aid researchers and practitioners in critically assessing recommendation systems and fosters the development of more nuanced, effective, and economically viable personalization strategies. Our code is available at GitHub - https://github.com/aryan-jadon/Evaluation-Metrics-for-Recommendation-Systems.

  • 2 authors
·
Dec 26, 2023

Opus: A Large Work Model for Complex Workflow Generation

This paper introduces Opus, a novel framework for generating and optimizing Workflows tailored to complex Business Process Outsourcing (BPO) use cases, focusing on cost reduction and quality enhancement while adhering to established industry processes and operational constraints. Our approach generates executable Workflows from Intention, defined as the alignment of Client Input, Client Output, and Process Context. These Workflows are represented as Directed Acyclic Graphs (DAGs), with nodes as Tasks consisting of sequences of executable Instructions, including tools and human expert reviews. We adopt a two-phase methodology: Workflow Generation and Workflow Optimization. In the Generation phase, Workflows are generated using a Large Work Model (LWM) informed by a Work Knowledge Graph (WKG) that encodes domain-specific procedural and operational knowledge. In the Optimization phase, Workflows are transformed into Workflow Graphs (WFGs), where optimal Workflows are determined through path optimization. Our experiments demonstrate that state-of-the-art Large Language Models (LLMs) face challenges in reliably retrieving detailed process data as well as generating industry-compliant workflows. The key contributions of this paper include: - The integration of a Work Knowledge Graph (WKG) into a Large Work Model (LWM), enabling the generation of context-aware, semantically aligned, structured and auditable Workflows. - A two-phase approach that combines Workflow Generation from Intention with graph-based Workflow Optimization. - Opus Alpha 1 Large and Opus Alpha 1 Small, models that outperform state-of-the-art LLMs by 38\% and 29\% respectively in Workflow Generation for a Medical Coding use case.

  • 4 authors
·
Nov 30, 2024

DRFLOW: A Deep Research Benchmark for Personalized Workflow Prediction

Deep research (DR) systems are increasingly used for complex information-seeking tasks, but existing works mainly focus on generating reports and summaries. In contrast, many enterprise tasks instead require an agent to identify concrete workflows which is a sequence of action-steps. For example, rather than summarizing budgeting policies, an agent should be able to determine the steps needed to answer a question such as: "How do I request new headcount given a fixed budget?". Therefore, we introduce DRFLOW, a benchmark for evaluating personalized workflows predicted by agents from heterogeneous sources. Each task requires the agent to identify relevant evidence from scattered sources, then use that evidence to predict the correct action-step sequence for the user's task. DRFLOW contains 100 tasks across five domains, with 1,246 reference workflow steps grounded in more than 3,900 sources. We define seven diagnostic metrics covering factual grounding, step recovery, structural ordering, condition resolution, and personalization. We further present DRFLOW-Agent (DRFA), a workflow-oriented reference agent to predict personalized workflow. We show that although DRFA improves over strong baseline agents (upto 10.02% average F1 score), there is substantial room for improvement remains across these workflow metrics, indicating that predicting complete and correct personalized workflows remains a challenging frontier for deep research.

  • 5 authors
·
Jun 16

Evaluating Skills, Not Just Agents: Agentic Continuous Evaluation of Skills

Enterprise agent programs are moving from prototypes into production, where reusable skills, tools, and workflow packages must be reviewed with evidence rather than prose. Current gates often scan these artifacts for structure, style, and security, but they do not answer the deployment question: does the capability package help a live agent complete enterprise tasks under the same model, sandbox, and grading policy? We present ACES (Agentic Continuous Evaluation of Skills), a repository-native framework for evaluating skills and product capability packages as executable agent artifacts. ACES runs paired live trials with and without a target skill, normalizes trajectories into the Agent Trajectory Interchange Format (ATIF), grades six default runtime metrics, and reports Skill Lift: the target skill's added value for a fixed task, harness, workspace, and scorer. The same protocol supports product-owned task suites that compare baseline, skill, bundle, team-skill, and plugin targets. On 145 real skills from internal enterprise repositories and public catalogs, scan-only gates surface useful authoring issues but measure complementary facets (structural versus LLM-judge Spearman ρ= 0.14). Across 947 scored paired cases from 58 of 64 production skills and four primary harnesses, mean composite Skill Lift is 0.2134 (95\% paired-case CI [0.1967, 0.2301]); mean outcome-only lift, the average of accuracy and goal accuracy, is 0.1799. Composite lift is positive in 72.8\% of paired cases. The largest process-metric gains appear in skill execution, behavior check, and skill efficiency---signals about discovery, routing, workflow following, and tool use that document scans cannot observe. An open-source implementation of the methodology is available in NVIDIA SkillEvaluator.

  • 12 authors
·
Aug 19

Securing the Sandbox: A Rootless Containerized Framework for Process-Oriented Monitoring in Computer Graphics Education

Computer Science education fundamentally depends on intensive laboratory hours to foster true programming mastery and logical reasoning. However, the widespread adoption of Generative Artificial Intelligence (AI) has made it virtually impossible to distinguish authentic student effort from instant AI code synthesis by evaluating final submissions alone. To preserve pedagogical integrity, educators must enforce authentic coding discipline, guiding students through unassisted, iterative development cycles. While centralized environments like JupyterHub provide instructors with a platform to host and monitor the learning process step-by-step, they introduce severe operational vulnerabilities; because Jupyter environments inherently allow arbitrary shell command execution, they expose the underlying shared host to unauthorized system manipulation and lateral movement. This paper presents VISMATIC, a secure, low-cost framework designed to resolve this tension between process-oriented monitoring and infrastructure security. By pairing robust environment isolation with explicit user-interaction tracking at the API level, VISMATIC captures authentic programming behaviors without exposing the underlying host system. Evaluation from a pilot student cohort demonstrates that our macro-level behavioral metrics successfully flag statistical anomalies indicative of automated or off-platform workflows while preserving student anonymity, offering a scalable blueprint for safeguarding educational discipline in the AI era.

  • 3 authors
·
Jun 3

Benchmarks are Not Enough: RAMP for Runtime Assessing of Agentic Models in Production Systems

LLM agents are rapidly evolving from coding assistants into autonomous software engineering systems. However, existing evaluation methodologies remain largely centered on static, isolated, and short-horizon benchmarks that fail to capture the dynamic complexity of real-world production workflows. As a result, benchmark performance may poorly reflect practical capability under realistic runtime environments involving long execution chains, tool interactions, dependency management, and iterative feedback loops. We thus present RAMP, a production-grounded infrastructure for assessing long-horizon software engineering agents. Built upon the YatCC integrated platform, RAMP provides a unified runtime assessment architecture through standardized orchestration and execution interfaces. RAMP introduces realistic compiler-construction workloads with serial dependencies and complex toolchain interactions, together with a staged recovery mechanism for analyzing execution behavior under partial workflow failure. The framework further incorporates utility-oriented multi-dimensional metrics that jointly evaluate outcome quality and process efficiency. We conduct runtime assessments across 15 mainstream models and observe substantial capability degradation that remains largely invisible to conventional isolated benchmarks. Task completion rates progressively collapse across serial workflows, dropping from 100% in the initial stage to only 20% in the final stage, while none of the evaluated models successfully completes the entire pipeline. Runtime analysis reveals systematic failure propagation and significant resource inefficiencies, with computational costs differing by up to three orders of magnitude among comparable models. These findings suggest RAMP advances agentic model evaluation toward continuous, runtime-observable, and production-grounded assessment.

Triage in Software Engineering: A Systematic Review of Research and Practice

As modern software systems continue to grow in complexity, triage has become a fundamental process in system operations and maintenance. Triage aims to efficiently prioritize, assign, and assess issues to ensure the reliability of complex environments. The vast amount of heterogeneous data generated by software systems has made effective triage indispensable for maintaining reliability, facilitating maintainability, and enabling rapid issue response. Motivated by these challenges, researchers have devoted extensive effort to advancing triage automation and have achieved significant progress over the past two decades. This survey provides a comprehensive review of 234 papers from 2004 to the present, offering an in-depth examination of the fundamental concepts, system architecture, and problem statement. By comparing the distinct goals of academic and industrial research and by analyzing empirical studies of industrial practices, we identify the major obstacles that limit the practical deployment of triage systems. To assist practitioners in method selection and performance evaluation, we summarize widely adopted open-source datasets and evaluation metrics, providing a unified perspective on the measurement of triage effectiveness. Finally, we outline potential future directions and emerging opportunities to foster a closer integration between academic innovation and industrial application. All reviewed papers and projects are available at https://github.com/AIOps-Lab-NKU/TriageSurvey.

  • 8 authors
·
Nov 4, 2025

Finch: Benchmarking Finance & Accounting across Spreadsheet-Centric Enterprise Workflows

We introduce a finance & accounting benchmark (Finch) for evaluating AI agents on real-world, enterprise-grade professional workflows -- interleaving data entry, structuring, formatting, web search, cross-file retrieval, calculation, modeling, validation, translation, visualization, and reporting. Finch is sourced from authentic enterprise workspaces at Enron (15,000 spreadsheets and 500,000 emails from 150 employees) and other financial institutions, preserving in-the-wild messiness across multimodal artifacts (text, tables, formulas, charts, code, and images) and spanning diverse domains such as budgeting, trading, and asset management. We propose a workflow construction process that combines LLM-assisted discovery with expert annotation: (1) LLM-assisted, expert-verified derivation of workflows from real-world email threads and version histories of spreadsheet files, and (2) meticulous expert annotation for workflows, requiring over 700 hours of domain-expert effort. This yields 172 composite workflows with 384 tasks, involving 1,710 spreadsheets with 27 million cells, along with PDFs and other artifacts, capturing the intrinsically messy, long-horizon, knowledge-intensive, and collaborative nature of real-world enterprise work. We conduct both human and automated evaluations of frontier AI systems including GPT 5.1, Claude Sonnet 4.5, Gemini 3 Pro, Grok 4, and Qwen 3 Max, and GPT 5.1 Pro spends 16.8 minutes per workflow yet passes only 38.4% of workflows, while Claude Sonnet 4.5 passes just 25.0%. Comprehensive case studies further surface the challenges that real-world enterprise workflows pose for AI agents.

WorkflowLLM: Enhancing Workflow Orchestration Capability of Large Language Models

Recent advancements in large language models (LLMs) have driven a revolutionary paradigm shift in process automation from Robotic Process Automation to Agentic Process Automation by automating the workflow orchestration procedure based on LLMs. However, existing LLMs (even the advanced OpenAI GPT-4o) are confined to achieving satisfactory capability in workflow orchestration. To address this limitation, we present WorkflowLLM, a data-centric framework elaborately designed to enhance the capability of LLMs in workflow orchestration. It first constructs a large-scale fine-tuning dataset WorkflowBench with 106,763 samples, covering 1,503 APIs from 83 applications across 28 categories. Specifically, the construction process can be divided into three phases: (1) Data Collection: we collect real-world workflow data from Apple Shortcuts and RoutineHub, transcribing them into Python-style code. We further equip them with generated hierarchical thought via ChatGPT. (2) Query Expansion: we prompt ChatGPT to generate more task queries to enrich the diversity and complexity of workflows. (3) Workflow Generation: we leverage an annotator model trained on collected data to generate workflows for synthesized queries. Finally, we merge the synthetic samples that pass quality confirmation with the collected samples to obtain the WorkflowBench. Based on WorkflowBench, we fine-tune Llama-3.1-8B to obtain WorkflowLlama. Our experiments show that WorkflowLlama demonstrates a strong capacity to orchestrate complex workflows, while also achieving notable generalization performance on previously unseen APIs. Additionally, WorkflowBench exhibits robust zero-shot generalization capabilities on an out-of-distribution task planning dataset, T-Eval. Our data and code are available at https://github.com/OpenBMB/WorkflowLLM.

  • 10 authors
·
Nov 8, 2024

Towards Realistic Evaluation of Commit Message Generation by Matching Online and Offline Settings

Commit message generation (CMG) is a crucial task in software engineering that is challenging to evaluate correctly. When a CMG system is integrated into the IDEs and other products at JetBrains, we perform online evaluation based on user acceptance of the generated messages. However, performing online experiments with every change to a CMG system is troublesome, as each iteration affects users and requires time to collect enough statistics. On the other hand, offline evaluation, a prevalent approach in the research literature, facilitates fast experiments but employs automatic metrics that are not guaranteed to represent the preferences of real users. In this work, we describe a novel way we employed to deal with this problem at JetBrains, by leveraging an online metric - the number of edits users introduce before committing the generated messages to the VCS - to select metrics for offline experiments. To support this new type of evaluation, we develop a novel markup collection tool mimicking the real workflow with a CMG system, collect a dataset with 57 pairs consisting of commit messages generated by GPT-4 and their counterparts edited by human experts, and design and verify a way to synthetically extend such a dataset. Then, we use the final dataset of 656 pairs to study how the widely used similarity metrics correlate with the online metric reflecting the real users' experience. Our results indicate that edit distance exhibits the highest correlation, whereas commonly used similarity metrics such as BLEU and METEOR demonstrate low correlation. This contradicts the previous studies on similarity metrics for CMG, suggesting that user interactions with a CMG system in real-world settings differ significantly from the responses by human labelers operating within controlled research environments. We release all the code and the dataset for researchers: https://jb.gg/cmg-evaluation.

  • 7 authors
·
Oct 15, 2024

Copilot Evaluation Harness: Evaluating LLM-Guided Software Programming

The integration of Large Language Models (LLMs) into Development Environments (IDEs) has become a focal point in modern software development. LLMs such as OpenAI GPT-3.5/4 and Code Llama offer the potential to significantly augment developer productivity by serving as intelligent, chat-driven programming assistants. However, utilizing LLMs out of the box is unlikely to be optimal for any given scenario. Rather, each system requires the LLM to be honed to its set of heuristics to ensure the best performance. In this paper, we introduce the Copilot evaluation harness: a set of data and tools for evaluating LLM-guided IDE interactions, covering various programming scenarios and languages. We propose our metrics as a more robust and information-dense evaluation than previous state of the art evaluation systems. We design and compute both static and execution based success metrics for scenarios encompassing a wide range of developer tasks, including code generation from natural language (generate), documentation generation from code (doc), test case generation (test), bug-fixing (fix), and workspace understanding and query resolution (workspace). These success metrics are designed to evaluate the performance of LLMs within a given IDE and its respective parameter space. Our learnings from evaluating three common LLMs using these metrics can inform the development and validation of future scenarios in LLM guided IDEs.

  • 9 authors
·
Feb 21, 2024 1

(P)rior(D)yna(F)low: A Priori Dynamic Workflow Construction via Multi-Agent Collaboration

Recent studies have shown that carefully designed workflows coordinating large language models(LLMs) significantly enhance task-solving capabilities compared to using a single model. While an increasing number of works focus on autonomous workflow construction, most existing approaches rely solely on historical experience, leading to limitations in efficiency and adaptability. We argue that while historical experience is valuable, workflow construction should also flexibly respond to the unique characteristics of each task. To this end, we propose an a priori dynamic framework for automated workflow construction. Our framework first leverages Q-table learning to optimize the decision space, guiding agent decisions and enabling effective use of historical experience. At the same time, agents evaluate the current task progress and make a priori decisions regarding the next executing agent, allowing the system to proactively select the more suitable workflow structure for each given task. Additionally, we incorporate mechanisms such as cold-start initialization, early stopping, and pruning to further improve system efficiency. Experimental evaluations on four benchmark datasets demonstrate the feasibility and effectiveness of our approach. Compared to state-of-the-art baselines, our method achieves an average improvement of 4.05%, while reducing workflow construction and inference costs to only 30.68%-48.31% of those required by existing methods.

  • 3 authors
·
Sep 17, 2025

UI-CUBE: Enterprise-Grade Computer Use Agent Benchmarking Beyond Task Accuracy to Operational Reliability

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for production systems. We present UI-CUBE (UiPath Computer Use BEnchmark), a systematic benchmark comprising 226 tasks across two difficulty tiers designed to expose fundamental architectural limitations in current CUAs. Our evaluation covers simple UI interactions (136 tasks) and complex workflows including copy-paste tasks (50 tasks) and enterprise application scenarios (40 tasks), with systematic interface variation coverage, multi-resolution testing and automated validation of task success through the application state. Evaluation of five state-of-the-art models reveals a sharp capability cliff rather than gradual performance degradation. Simple UI interactions achieve 67-85% success rates (compared to 97.9% human performance), but complex workflows drop precipitously to 9-19%. Human evaluators with no prior application experience achieve only 61.2% on complex tasks despite near-perfect performance on simple tasks, establishing realistic performance ceilings. This discontinuous performance pattern -- where agents achieve 68-87% of human performance on simple tasks but only 15-32% on complex workflows -- indicates fundamental architectural limitations in memory management, hierarchical planning, and state coordination rather than incremental capability gaps addressable through better training or prompting. UI-CUBE functions as an enterprise-readiness diagnostic, revealing that while current CUAs can manipulate individual interface elements, they cannot yet function as reliable workflow automation tools. These findings provide architectural insights essential for developing production-ready CUAs capable of managing complex, multi-step enterprise processes.

  • 6 authors
·
Nov 21, 2025

FlowMind: Automatic Workflow Generation with LLMs

The rapidly evolving field of Robotic Process Automation (RPA) has made significant strides in automating repetitive processes, yet its effectiveness diminishes in scenarios requiring spontaneous or unpredictable tasks demanded by users. This paper introduces a novel approach, FlowMind, leveraging the capabilities of Large Language Models (LLMs) such as Generative Pretrained Transformer (GPT), to address this limitation and create an automatic workflow generation system. In FlowMind, we propose a generic prompt recipe for a lecture that helps ground LLM reasoning with reliable Application Programming Interfaces (APIs). With this, FlowMind not only mitigates the common issue of hallucinations in LLMs, but also eliminates direct interaction between LLMs and proprietary data or code, thus ensuring the integrity and confidentiality of information - a cornerstone in financial services. FlowMind further simplifies user interaction by presenting high-level descriptions of auto-generated workflows, enabling users to inspect and provide feedback effectively. We also introduce NCEN-QA, a new dataset in finance for benchmarking question-answering tasks from N-CEN reports on funds. We used NCEN-QA to evaluate the performance of workflows generated by FlowMind against baseline and ablation variants of FlowMind. We demonstrate the success of FlowMind, the importance of each component in the proposed lecture recipe, and the effectiveness of user interaction and feedback in FlowMind.

  • 7 authors
·
Mar 16, 2024 1

From Specification to Execution: AI Assisted Scientific Workflow Management

Scientific workflow management systems (WMS) support scalable and reproducible execution of complex pipelines, but workflow design, implementation, and debugging remain largely manual and require significant expertise. Recent approaches using large language models (LLMs) show promise for workflow generation from natural language, but often rely on direct code synthesis, which limits transparency, reproducibility, and integration with workflow systems. We present an AI-assisted approach to scientific workflow management that combines specification-driven workflow generation, automated debugging, and distributed execution. The method introduces a structured specification phase that separates workflow intent, design, and implementation, allowing validation prior to code generation. We also develop an LLM-based debugging agent that diagnoses and resolves failures across multiple system layers. To support distributed execution and user interaction, we integrate Pegasus, a widely used WMS, with a Model Context Protocol (MCP) layer, providing a unified interface for workflow submission, monitoring, and control. We evaluate the approach using a federated learning workflow for medical imaging, chosen for its parallel, iterative, and dependency-intensive structure. The system generated and executed large-scale workflows with thousands of jobs, reduced debugging effort, and allowed non-expert users to construct workflows with expert-level design patterns. These results indicate that end-to-end AI-assisted workflow generation and execution is feasible, and point toward AI-driven platforms for managing the scientific workflow lifecycle.

  • 5 authors
·
Jun 15

CyberThreat-Eval: Can Large Language Models Automate Real-World Threat Research?

Analyzing Open Source Intelligence (OSINT) from large volumes of data is critical for drafting and publishing comprehensive CTI reports. This process usually follows a three-stage workflow -- triage, deep search and TI drafting. While Large Language Models (LLMs) offer a promising route toward automation, existing benchmarks still have limitations. These benchmarks often consist of tasks that do not reflect real-world analyst workflows. For example, human analysts rarely receive tasks in the form of multiple-choice questions. Also, existing benchmarks often rely on model-centric metrics that emphasize lexical overlap rather than actionable, detailed insights essential for security analysts. Moreover, they typically fail to cover the complete three-stage workflow. To address these issues, we introduce CyberThreat-Eval, which is collected from the daily CTI workflow of a world-leading company. This expert-annotated benchmark assesses LLMs on practical tasks across all three stages as mentioned above. It utilizes analyst-centric metrics that measure factual accuracy, content quality, and operational costs. Our evaluation using this benchmark reveals important insights into the limitations of current LLMs. For example, LLMs often lack the nuanced expertise required to handle complex details and struggle to distinguish between correct and incorrect information. To address these challenges, the CTI workflow incorporates both external ground-truth databases and human expert knowledge. TRA allows human experts to iteratively provide feedback for continuous improvement. The code is available at https://github.com/xschen-beb/CyberThreat-Eval{GitHub} and https://huggingface.co/datasets/xse/CyberThreat-Eval{HuggingFace}.

  • 8 authors
·
Mar 10

LaajMeter: A Framework for LaaJ Evaluation

Large Language Models (LLMs) are increasingly used as evaluators in natural language processing tasks, a paradigm known as LLM-as-a-Judge (LaaJ). While effective in general domains, LaaJs pose significant challenges in domain-specific contexts, where annotated data is scarce and expert evaluation is costly. In such cases, meta-evaluation is often performed using metrics that have not been validated for the specific domain in which they are applied. As a result, it becomes difficult to determine which metrics effectively identify LaaJ quality, and further, what threshold indicates sufficient evaluator performance. In this work, we introduce LaaJMeter, a simulation-based framework for controlled meta-evaluation of LaaJs. LaaJMeter enables engineers to generate synthetic data representing virtual models and judges, allowing systematic analysis of evaluation metrics under realistic conditions. This helps practitioners validate and refine LaaJs for specific evaluation tasks: they can test whether their metrics correctly distinguish between better and worse (virtual) LaaJs, and estimate appropriate thresholds for evaluator adequacy. We demonstrate the utility of LaaJMeter in a code translation task involving a legacy programming language, showing how different metrics vary in sensitivity to evaluator quality. Our results highlight the limitations of common metrics and the importance of principled metric selection. LaaJMeter provides a scalable and extensible solution for assessing LaaJs in low-resource settings, contributing to the broader effort to ensure trustworthy and reproducible evaluation in NLP.

  • 5 authors
·
Aug 13, 2025

OR-Space: A Full-Lifecycle Workspace Benchmark for Industrial Optimization Agents

Large language model (LLM) agents are increasingly used to assist with operations research (OR) modeling, yet existing OR-oriented benchmarks often reduce evaluation to one-shot translation from a self-contained problem statement into a mathematical formulation or solver program. Such settings abstract away two characteristics of real industrial OR workflows: persistent multi-artifact workspaces and multi-stage task lifecycles. We introduce OR-Space, a full-lifecycle workspace benchmark for evaluating industrial optimization agents across model construction, model revision, and grounded explanation. Each instance is an executable workspace containing business documents, structured data, optional code artifacts, solver outputs, and task-specific evaluators distributed across interdependent files. OR-Space defines three task modes: Build, where agents construct solver-ready optimization models from heterogeneous artifacts; Revise, where agents modify existing models under changing requirements or solver feedback while preserving valid prior logic; and Explain, where agents answer grounded questions about solutions, constraints, and business implications using evidence spread across workspace artifacts. By combining persistent workspaces with lifecycle-oriented tasks, OR-Space evaluates whether agents can perform reliable optimization work beyond end-to-end text generation. We describe the benchmark design, evaluation protocol, and quality-control pipeline, and position OR-Space as a benchmark for studying the reliability, failure modes, and practical readiness of LLM agents in industrial OR workflows.

LLM assisted web application functional requirements generation: A case study of four popular LLMs over a Mess Management System

Like any other discipline, Large Language Models (LLMs) have significantly impacted software engineering by helping developers generate the required artifacts across various phases of software development. This paper presents a case study comparing the performance of popular LLMs GPT, Claude, Gemini, and DeepSeek in generating functional specifications that include use cases, business rules, and collaborative workflows for a web application, the Mess Management System. The study evaluated the quality of LLM generated use cases, business rules, and collaborative workflows in terms of their syntactic and semantic correctness, consistency, non ambiguity, and completeness compared to the reference specifications against the zero-shot prompted problem statement. Our results suggested that all four LLMs can specify syntactically and semantically correct, mostly non-ambiguous artifacts. Still, they may be inconsistent at times and may differ significantly in the completeness of the generated specification. Claude and Gemini generated all the reference use cases, with Claude achieving the most complete but somewhat redundant use case specifications. Similar results were obtained for specifying workflows. However, all four LLMs struggled to generate relevant Business Rules, with DeepSeek generating the most reference rules but with less completeness. Overall, Claude generated more complete specification artifacts, while Gemini was more precise in the specifications it generated.

  • 5 authors
·
May 22, 2025

EvalGIM: A Library for Evaluating Generative Image Models

As the use of text-to-image generative models increases, so does the adoption of automatic benchmarking methods used in their evaluation. However, while metrics and datasets abound, there are few unified benchmarking libraries that provide a framework for performing evaluations across many datasets and metrics. Furthermore, the rapid introduction of increasingly robust benchmarking methods requires that evaluation libraries remain flexible to new datasets and metrics. Finally, there remains a gap in synthesizing evaluations in order to deliver actionable takeaways about model performance. To enable unified, flexible, and actionable evaluations, we introduce EvalGIM (pronounced ''EvalGym''), a library for evaluating generative image models. EvalGIM contains broad support for datasets and metrics used to measure quality, diversity, and consistency of text-to-image generative models. In addition, EvalGIM is designed with flexibility for user customization as a top priority and contains a structure that allows plug-and-play additions of new datasets and metrics. To enable actionable evaluation insights, we introduce ''Evaluation Exercises'' that highlight takeaways for specific evaluation questions. The Evaluation Exercises contain easy-to-use and reproducible implementations of two state-of-the-art evaluation methods of text-to-image generative models: consistency-diversity-realism Pareto Fronts and disaggregated measurements of performance disparities across groups. EvalGIM also contains Evaluation Exercises that introduce two new analysis methods for text-to-image generative models: robustness analyses of model rankings and balanced evaluations across different prompt styles. We encourage text-to-image model exploration with EvalGIM and invite contributions at https://github.com/facebookresearch/EvalGIM/.

  • 17 authors
·
Dec 17, 2024

On the Workflows and Smells of Leaderboard Operations (LBOps): An Exploratory Study of Foundation Model Leaderboards

Foundation models (FM), such as large language models (LLMs), which are large-scale machine learning (ML) models, have demonstrated remarkable adaptability in various downstream software engineering (SE) tasks, such as code completion, code understanding, and software development. As a result, FM leaderboards, especially those hosted on cloud platforms, have become essential tools for SE teams to compare and select the best third-party FMs for their specific products and purposes. However, the lack of standardized guidelines for FM evaluation and comparison threatens the transparency of FM leaderboards and limits stakeholders' ability to perform effective FM selection. As a first step towards addressing this challenge, our research focuses on understanding how these FM leaderboards operate in real-world scenarios ("leaderboard operations") and identifying potential leaderboard pitfalls and areas for improvement ("leaderboard smells"). In this regard, we perform a multivocal literature review to collect up to 721 FM leaderboards, after which we examine their documentation and engage in direct communication with leaderboard operators to understand their workflow patterns. Using card sorting and negotiated agreement, we identify 5 unique workflow patterns and develop a domain model that outlines the essential components and their interaction within FM leaderboards. We then identify 8 unique types of leaderboard smells in LBOps. By mitigating these smells, SE teams can improve transparency, accountability, and collaboration in current LBOps practices, fostering a more robust and responsible ecosystem for FM comparison and selection.

QueensUniversity Queen's University
·
Jul 4, 2024

ClawMark: A Living-World Benchmark for Multi-Turn, Multi-Day, Multimodal Coworker Agents

Language-model agents are increasingly used as persistent coworkers that assist users across multiple working days. During such workflows, the surrounding environment may change independently of the agent: new emails arrive, calendar entries shift, knowledge-base records are updated, and evidence appears across images, scanned PDFs, audio, video, and spreadsheets. Existing benchmarks do not adequately evaluate this setting because they typically run within a single static episode and remain largely text-centric. We introduce , a benchmark for coworker agents built around multi-turn multi-day tasks, a stateful sandboxed service environment whose state evolves between turns, and rule-based verification. The current release contains 100 tasks across 13 professional scenarios, executed against five stateful sandboxed services (filesystem, email, calendar, knowledge base, spreadsheet) and scored by 1537 deterministic Python checkers over post-execution service state; no LLM-as-judge is invoked during scoring. We benchmark seven frontier agent systems. The strongest model reaches 75.8 weighted score, but the best strict Task Success is only 20.0\%, indicating that partial progress is common while complete end-to-end workflow completion remains rare. Turn-level analysis shows that performance drops after the first exogenous environment update, highlighting adaptation to changing state as a key open challenge. We release the benchmark, evaluation harness, and construction pipeline to support reproducible coworker-agent evaluation.

  • 47 authors
·
Apr 25 2

A^2E : An End-to-End Agent Auditing Engine

With the rapid advancement of large language models (LLMs), harnesses have become essential infrastructure for deploying agents across a wide range of domains. The fast-evolving harness ecosystem has also made rigorous capability evaluation increasingly important. However, efficiently building an end-to-end, systematic, and comprehensive evaluation pipeline remains a significant challenge. To address this challenge, we introduce A^2E (Agent Auditing Engine), an end-to-end evaluation engine designed for agent harnesses. A^2E leverages our newly proposed Agent Task Protocol (ATP) to enable the rapid integration of evaluation tasks with different harnesses. Through an automatically instrumented Monitor, it captures and generates standardized execution traces during experiments. In the Evaluation stage, A^2E systematically assesses harness capabilities using a suite of multidimensional metrics. Compared with correctness alone, these metrics provide a more fine-grained characterization of differences among harnesses in execution efficiency, tool use, task planning, and error recovery. Experiments conducted with A^2E further reveal that model-harness combinations exhibit substantial performance variation across different types of tasks, and that no single combination consistently outperforms all others across every task. These findings not only demonstrate the necessity of systematic evaluation but also provide useful guidance for the co-evolving of models and harnesses. Our code is available at https://github.com/datamllab/A2E.

Chat2Workflow: A Benchmark for Generating Executable Visual Workflows with Natural Language

At present, executable visual workflows have emerged as a mainstream paradigm in real-world industrial deployments, offering strong reliability and controllability. However, in current practice, such workflows are almost entirely constructed through manual engineering: developers must carefully design workflows, write prompts for each step, and repeatedly revise the logic as requirements evolve-making development costly, time-consuming, and error-prone. To study whether large language models can automate this multi-round interaction process, we introduce Chat2Workflow, a benchmark for generating executable visual workflows directly from natural language, and propose a robust agentic framework to mitigate recurrent execution errors. Chat2Workflow is built from a large collection of real-world business workflows, with each instance designed so that the generated workflow can be transformed and directly deployed to practical workflow platforms such as Dify and Coze. Experimental results show that while state-of-the-art language models can often capture high-level intent, they struggle to generate correct, stable, and executable workflows, especially under complex or changing requirements. Although our agentic framework yields up to 5.34% resolve rate gains, the remaining real-world gap positions Chat2Workflow as a foundation for advancing industrial-grade automation. Code is available at https://github.com/zjunlp/Chat2Workflow.

tencent Tencent
·
Apr 20 3

GTA-2: Benchmarking General Tool Agents from Atomic Tool-Use to Open-Ended Workflows

The development of general-purpose agents requires a shift from executing simple instructions to completing complex, real-world productivity workflows. However, current tool-use benchmarks remain misaligned with real-world requirements, relying on AI-generated queries, dummy tools, and limited system-level coordination. To address this, we propose GTA-2, a hierarchical benchmark for General Tool Agents (GTA) spanning atomic tool use and open-ended workflows. Built on real-world authenticity, it leverages real user queries, deployed tools, and multimodal contexts. (i) GTA-Atomic, inherited from our prior GTA benchmark, evaluates short-horizon, closed-ended tool-use precision. (ii) GTA-Workflow introduces long-horizon, open-ended tasks for realistic end-to-end completion. To evaluate open-ended deliverables, we propose a recursive checkpoint-based evaluation mechanism that decomposes objectives into verifiable sub-goals, enabling unified evaluation of both model capabilities and agent execution frameworks (i.e., execution harnesses). Experiments reveal a pronounced capability cliff: while frontier models already struggle on atomic tasks (below 50%), they largely fail on workflows, with top models achieving only 14.39% success. Further analysis shows that checkpoint-guided feedback improves performance, while advanced frameworks such as Manus and OpenClaw substantially enhance workflow completion, highlighting the importance of execution harness design beyond the underlying model capacity. These findings provide guidance for developing reliable personal and professional assistants. Dataset and code will be available at https://github.com/open-compass/GTA.

  • 10 authors
·
Apr 16 2

A Comprehensive Assessment of Dialog Evaluation Metrics

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel, dialog-specific metrics that correlate better with human judgements. Due to the fast pace of research, many of these metrics have been assessed on different datasets and there has as yet been no time for a systematic comparison between them. To this end, this paper provides a comprehensive assessment of recently proposed dialog evaluation metrics on a number of datasets. In this paper, 23 different automatic evaluation metrics are evaluated on 10 different datasets. Furthermore, the metrics are assessed in different settings, to better qualify their respective strengths and weaknesses. Metrics are assessed (1) on both the turn level and the dialog level, (2) for different dialog lengths, (3) for different dialog qualities (e.g., coherence, engaging), (4) for different types of response generation models (i.e., generative, retrieval, simple models and state-of-the-art models), (5) taking into account the similarity of different metrics and (6) exploring combinations of different metrics. This comprehensive assessment offers several takeaways pertaining to dialog evaluation metrics in general. It also suggests how to best assess evaluation metrics and indicates promising directions for future work.

  • 3 authors
·
Jun 7, 2021

Where Did It Go Wrong? Process-Level Evaluation of Web Agents with Semantic State Tracking

Web agents act through long interaction sequences, yet existing benchmarks evaluate only terminal success, discarding all process information and offering little guidance on improvement. In this work, we conduct a process-level analysis of web agents. We introduce WebStep, a benchmark of 1,800 task instances with controlled difficulty and automatic semantic state tracking. Each website exposes a deterministic semantic MDP alongside the GUI: the agent operates on the interface, while the environment records high-level states and transitions in the background, enabling fine-grained analysis without manual annotation. Based on the semantic trajectory, we first show that process metrics reveal differences invisible to outcome evaluation: three agents whose success rates cluster within 31-33% diverge in exploration reach versus execution accuracy. Then, decomposing by skill characterizes the nature of these differences, exposing opposite per-skill rankings hidden within the same website: e.g., on Housing, OpenAI CUA outperforms Qwen3.5 by 23.7% on commit actions yet underperforms it by 15.6% on filtering, pinpointing a concrete skill to improve even within a domain. Bifurcation analysis further localizes the decisive error that loses the task and shows that this error is agent-specific rather than shared. Finally, these differences widen as tasks grow harder: success rate is similar on easy tasks but separates sharply as exploration becomes more demanding. Our process-level analysis opens a new avenue in web agent evaluation, providing fine-grained and actionable insight into where and how each agent should be improved.

Workflow-GYM: Towards Long-Horizon Evaluation of Computer-use Agentic tasks in Real-World Professional Fields

Recent years have witnessed the rapid evolution of AI agents toward handling increasingly complex, real-world tasks. However, existing benchmarks rarely evaluate whether agents can operate graphical user interfaces to complete long-horizon, high-value professional workflows across diverse domains. Current GUI benchmarks still predominantly focus on general-purpose software, relatively simple applications, and short-horizon tasks, leaving it largely unknown whether modern agents can follow user instructions to autonomously operate domain-specific professional software and accomplish economically valuable work in an end-to-end manner. To bridge this gap, we introduce Workflow-GYM, a benchmark for long-horizon GUI tasks centered on professional domains and specialized software environments. Through extensive experiments on state-of-the-art models, we find that even the strongest models achieve only slightly above 30% success rates, highlighting that professional long-horizon GUI workflows remain highly challenging for current GUI agents. Further analysis reveals that current agents struggle to maintain long-horizon workflow consistency, frequently exhibiting workflow stage omission, error propagation, objective drift, and insufficient understanding of professional software environments. Our findings provide important insights into the limitations of current agent systems and suggest key directions for the next generation of GUI-agent research.

FlowBank: Query-Adaptive Agentic Workflows Optimization through Precompute-and-Reuse

Large Language Model (LLM)-based multi-agent systems are increasingly powerful, but current agentic workflow optimization paradigms make an unsatisfying trade-off. Task-level methods spend substantial offline compute yet deploy only a single workflow, leaving complementary candidates unused, while query-level methods synthesize a new workflow per query at substantial inference cost. Our motivating analysis shows these paradigms are more complementary than competing: workflows discovered during offline search often solve different subsets of queries, and many queries handled by expensive query-level generation can already be solved by cheaper precomputed workflows. This suggests a different objective: rather than searching for one universally best workflow or regenerating one per instance, we should build a compact bank of reusable, complementary workflows and select among them adaptively at inference time. Doing so requires solving three coupled problems: generating complementary rather than redundant candidates, compressing them into a small deployable portfolio, and assigning each query to the right workflow under a performance-cost trade-off. To this end, we present FlowBank, a three-stage framework for portfolio-based agentic workflow optimization. Diversifying proposes DiverseFlow to steer search toward under-covered queries and produce a high-coverage candidate pool. Curating proposes CuraFlow to compress this pool into a compact portfolio with minimal redundancy. Matching casts deployment as edge-value prediction on a query-workflow bipartite graph and routes each incoming query to the portfolio member with the best predicted utility. Across five benchmarks, FlowBank achieves the highest average score among the evaluated methods while remaining cost-competitive, improving over the strongest automated and handcrafted baselines by 4.26% and 14.92% relative, respectively.

  • 6 authors
·
Jun 8

The illusion of a perfect metric: Why evaluating AI's words is harder than it looks

Evaluating Natural Language Generation (NLG) is crucial for the practical adoption of AI, but has been a longstanding research challenge. While human evaluation is considered the de-facto standard, it is expensive and lacks scalability. Practical applications have driven the development of various automatic evaluation metrics (AEM), designed to compare the model output with human-written references, generating a score which approximates human judgment. Over time, AEMs have evolved from simple lexical comparisons, to semantic similarity models and, more recently, to LLM-based evaluators. However, it seems that no single metric has emerged as a definitive solution, resulting in studies using different ones without fully considering the implications. This paper aims to show this by conducting a thorough examination of the methodologies of existing metrics, their documented strengths and limitations, validation methods, and correlations with human judgment. We identify several key challenges: metrics often capture only specific aspects of text quality, their effectiveness varies by task and dataset, validation practices remain unstructured, and correlations with human judgment are inconsistent. Importantly, we find that these challenges persist in the most recent type of metric, LLM-as-a-Judge, as well as in the evaluation of Retrieval Augmented Generation (RAG), an increasingly relevant task in academia and industry. Our findings challenge the quest for the 'perfect metric'. We propose selecting metrics based on task-specific needs and leveraging complementary evaluations and advocate that new metrics should focus on enhanced validation methodologies.

  • 4 authors
·
Aug 19, 2025

Automating the Enterprise with Foundation Models

Automating enterprise workflows could unlock $4 trillion/year in productivity gains. Despite being of interest to the data management community for decades, the ultimate vision of end-to-end workflow automation has remained elusive. Current solutions rely on process mining and robotic process automation (RPA), in which a bot is hard-coded to follow a set of predefined rules for completing a workflow. Through case studies of a hospital and large B2B enterprise, we find that the adoption of RPA has been inhibited by high set-up costs (12-18 months), unreliable execution (60% initial accuracy), and burdensome maintenance (requiring multiple FTEs). Multimodal foundation models (FMs) such as GPT-4 offer a promising new approach for end-to-end workflow automation given their generalized reasoning and planning abilities. To study these capabilities we propose ECLAIR, a system to automate enterprise workflows with minimal human supervision. We conduct initial experiments showing that multimodal FMs can address the limitations of traditional RPA with (1) near-human-level understanding of workflows (93% accuracy on a workflow understanding task) and (2) instant set-up with minimal technical barrier (based solely on a natural language description of a workflow, ECLAIR achieves end-to-end completion rates of 40%). We identify human-AI collaboration, validation, and self-improvement as open challenges, and suggest ways they can be solved with data management techniques. Code is available at: https://github.com/HazyResearch/eclair-agents

  • 6 authors
·
May 3, 2024 1

ClawForge: Generating Executable Interactive Benchmarks for Command-Line Agents

Interactive agent benchmarks face a tension between scalable construction and realistic workflow evaluation. Hand-authored tasks are expensive to extend and revise, while static prompt evaluation misses failures that only appear when agents operate over persistent state. Existing interactive benchmarks have advanced agent evaluation significantly, but most initialize tasks from clean state and do not systematically test how agents handle pre-existing partial, stale, or conflicting artifacts. We present ClawForge, a generator-backed benchmark framework for executable command-line workflows under state conflict. The framework compiles scenario templates, grounded slots, initialized state, reference trajectories, and validators into reproducible task specifications, and evaluates agents step by step over persistent workflow surfaces using normalized end state and observable side effects rather than exact trajectory matching. We instantiate this framework as the ClawForge-Bench (17 scenarios, 6 ability categories). Results across seven frontier models show that the best model reaches only 45.3% strict accuracy, wrong-state replacement remains below 17\% for all models, and the widest model separation (17% to 90%) is driven by whether agents inspect existing state before acting. Partial-credit and step-efficiency analyses further reveal that many failures are near-miss closures rather than early breakdowns, and that models exhibit qualitatively different failure styles under state conflict.

  • 11 authors
·
May 12

Sibyl-AutoResearch: Autonomous Research Needs Self-Evolving Trial-and-Error Harnesses, Not Paper Generators

Autonomous research systems increasingly make the scientific workflow executable: agents can propose ideas, run code, inspect results, and draft papers. But executable workflows do not by themselves produce research judgment. We analyze where current systems lose trial experience: weak evidence becomes prose, pilot signals become broad claims, memory remains textual, and recurring process failures do not change later behavior. We introduce Sibyl-AutoResearch, a self-evolving AutoResearch framework built around Scientific Trial-and-Error Harnesses. A harness lets agents run bounded trials, preserve positive and negative outcomes, and route lessons into later planning, validation, claim scope, scheduling, critique, writing, and harness repair. We formalize this through two auditable conversion units: trial-to-behavior conversion, which links trial signals to later research actions, and trial-to-harness-behavior conversion, which links recurring process failures to system updates. We implement the framework in SIBYL, a file-backed autonomous research system that exposes the state, roles, memory, gates, and artifact traces needed to inspect these conversion paths. A retrospective audit identifies eight high-confidence conversion events, with a median latency of one iteration and a maximum latency of three iterations. A recovered-failure registry further shows how five naturally occurring failure classes, including duplicate results, stale numbers, and unsupported statistics, were blocked, downgraded, or routed into later repair. These traces do not establish a comparative performance claim; they show that the proposed conversion units are recoverable from realistic autonomous-research workspaces. The SIBYL framework and system are available at https://github.com/Sibyl-Research-Team/AutoResearch-SibylSystem.

  • 6 authors
·
May 20

ClawsBench: Evaluating Capability and Safety of LLM Productivity Agents in Simulated Workspaces

Large language model (LLM) agents are increasingly deployed to automate productivity tasks (e.g., email, scheduling, document management), but evaluating them on live services is risky due to potentially irreversible changes. Existing benchmarks rely on simplified environments and fail to capture realistic, stateful, multi-service workflows. We introduce ClawsBench, a benchmark for evaluating and improving LLM agents in realistic productivity settings. It includes five high-fidelity mock services (Gmail, Slack, Google Calendar, Google Docs, Google Drive) with full state management and deterministic snapshot/restore, along with 44 structured tasks covering single-service, cross-service, and safety-critical scenarios. We decompose agent scaffolding into two independent levers (domain skills that inject API knowledge via progressive disclosure, and a meta prompt that coordinates behavior across services) and vary both to measure their separate and combined effects. Experiments across 6 models, 4 agent harnesses, and 33 conditions show that with full scaffolding, agents achieve task success rates of 39-64% but exhibit unsafe action rates of 7-33%. On OpenClaw, the top five models fall within a 10 percentage-point band on task success (53-63%), with unsafe action rates from 7% to 23% and no consistent ordering between the two metrics. We identify eight recurring patterns of unsafe behavior, including multi-step sandbox escalation and silent contract modification.

benchflow BenchFlow
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Apr 5 2

AlphaEval: Evaluating Agents in Production

The rapid deployment of AI agents in commercial settings has outpaced the development of evaluation methodologies that reflect production realities. Existing benchmarks measure agent capabilities through retrospectively curated tasks with well-specified requirements and deterministic metrics -- conditions that diverge fundamentally from production environments where requirements contain implicit constraints, inputs are heterogeneous multi-modal documents with information fragmented across sources, tasks demand undeclared domain expertise, outputs are long-horizon professional deliverables, and success is judged by domain experts whose standards evolve over time. We present AlphaEval, a production-grounded benchmark of 94 tasks sourced from seven companies deploying AI agents in their core business, spanning six O*NET (Occupational Information Network) domains. Unlike model-centric benchmarks, AlphaEval evaluates complete agent products -- Claude Code, Codex, etc. -- as commercial systems, capturing performance variations invisible to model-level evaluation. Our evaluation framework covers multiple paradigms (LLM-as-a-Judge, reference-driven metrics, formal verification, rubric-based assessment, automated UI testing, etc.), with individual domains composing multiple paradigms. Beyond the benchmark itself, we contribute a requirement-to-benchmark construction framework -- a systematic methodology that transforms authentic production requirements into executable evaluation tasks in minimal time. This framework standardizes the entire pipeline from requirement to evaluation, providing a reproducible, modular process that any organization can adopt to construct production-grounded benchmarks for their own domains.

  • 27 authors
·
Apr 13

Chain of Tools: Large Language Model is an Automatic Multi-tool Learner

Augmenting large language models (LLMs) with external tools has emerged as a promising approach to extend their utility, empowering them to solve practical tasks. Existing work typically empowers LLMs as tool users with a manually designed workflow, where the LLM plans a series of tools in a step-by-step manner, and sequentially executes each tool to obtain intermediate results until deriving the final answer. However, they suffer from two challenges in realistic scenarios: (1) The handcrafted control flow is often ad-hoc and constraints the LLM to local planning; (2) The LLM is instructed to use only manually demonstrated tools or well-trained Python functions, which limits its generalization to new tools. In this work, we first propose Automatic Tool Chain (ATC), a framework that enables the LLM to act as a multi-tool user, which directly utilizes a chain of tools through programming. To scale up the scope of the tools, we next propose a black-box probing method. This further empowers the LLM as a tool learner that can actively discover and document tool usages, teaching themselves to properly master new tools. For a comprehensive evaluation, we build a challenging benchmark named ToolFlow, which diverges from previous benchmarks by its long-term planning scenarios and complex toolset. Experiments on both existing datasets and ToolFlow illustrate the superiority of our framework. Analysis on different settings also validates the effectiveness and the utility of our black-box probing algorithm.

  • 10 authors
·
May 26, 2024

Failure Modes in LLM Systems: A System-Level Taxonomy for Reliable AI Applications

Large language models (LLMs) are being rapidly integrated into decision-support tools, automation workflows, and AI-enabled software systems. However, their behavior in production environments remains poorly understood, and their failure patterns differ fundamentally from those of traditional machine learning models. This paper presents a system-level taxonomy of fifteen hidden failure modes that arise in real-world LLM applications, including multi-step reasoning drift, latent inconsistency, context-boundary degradation, incorrect tool invocation, version drift, and cost-driven performance collapse. Using this taxonomy, we analyze the growing gap in evaluation and monitoring practices: existing benchmarks measure knowledge or reasoning but provide little insight into stability, reproducibility, drift, or workflow integration. We further examine the production challenges associated with deploying LLMs - including observability limitations, cost constraints, and update-induced regressions - and outline high-level design principles for building reliable, maintainable, and cost-aware LLM systems. Finally, we outline high-level design principles for building reliable, maintainable, and cost-aware LLM-based systems. By framing LLM reliability as a system-engineering problem rather than a purely model-centric one, this work provides an analytical foundation for future research on evaluation methodology, AI system robustness, and dependable LLM deployment.

  • 1 authors
·
Nov 25, 2025

On the Evaluation of Commit Message Generation Models: An Experimental Study

Commit messages are natural language descriptions of code changes, which are important for program understanding and maintenance. However, writing commit messages manually is time-consuming and laborious, especially when the code is updated frequently. Various approaches utilizing generation or retrieval techniques have been proposed to automatically generate commit messages. To achieve a better understanding of how the existing approaches perform in solving this problem, this paper conducts a systematic and in-depth analysis of the state-of-the-art models and datasets. We find that: (1) Different variants of the BLEU metric are used in previous works, which affects the evaluation and understanding of existing methods. (2) Most existing datasets are crawled only from Java repositories while repositories in other programming languages are not sufficiently explored. (3) Dataset splitting strategies can influence the performance of existing models by a large margin. Some models show better performance when the datasets are split by commit, while other models perform better when the datasets are split by timestamp or by project. Based on our findings, we conduct a human evaluation and find the BLEU metric that best correlates with the human scores for the task. We also collect a large-scale, information-rich, and multi-language commit message dataset MCMD and evaluate existing models on this dataset. Furthermore, we conduct extensive experiments under different dataset splitting strategies and suggest the suitable models under different scenarios. Based on the experimental results and findings, we provide feasible suggestions for comprehensively evaluating commit message generation models and discuss possible future research directions. We believe this work can help practitioners and researchers better evaluate and select models for automatic commit message generation.

  • 8 authors
·
Jul 12, 2021

StructureClaw: Traceable LLM Agents and an Executable Benchmark for Structural Engineering Workflows

Addressing a structural-engineering request requires more than a single answer; it requires a chain of interdependent artifacts: interpreted requirements, a computable model, validation records, solver outputs, code-check records, and a final report. Evaluations centered on question answering or script generation rarely verify this complete evidence chain and may therefore reward fluent outputs even when the underlying engineering workflow is incomplete, internally inconsistent, or non-executable. To address this limitation, we present StructureClaw, an artifact-centered workbench in which LLM agents operate through governed engineering skills, typed tools, shared artifact state, and local analysis backends. We also introduce StructureClaw-Bench, an executable benchmark of 150 controlled scenarios spanning standard workflow execution, interactive robustness, and multimodal structural-model reconstruction. A scenario succeeds only when all required artifact- and execution-level assertions pass in a single run. Across ten agent-model configurations, each evaluated on the same 50 standard cases, the average Success Rate rises from 56.8% with the generic-skill baseline to 88.6% with the full automatic workflow. The interactive and multimodal evaluations identify two prominent remaining challenges: safe handling of invalid numerical inputs and fixture-consistent reconstruction of structural models. These findings show that artifact-centered evaluation can expose workflow-level failures that are difficult to identify from final responses alone, providing a more rigorous basis for evaluating and improving structural-engineering agents. The code and benchmark are available at https://github.com/structureclaw/structureclaw.

  • 16 authors
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Jul 15

RWGBench: Evaluating Scholarly Positioning in Related Work Generation

Large language models have shown strong fluency in scientific writing, yet the evaluation of related work generation (RWG) remains limited. Existing RWG evaluations largely inherit summarization-oriented metrics, using lexical or semantic similarity to reference sections as proxies for quality. However, related work writing is fundamentally a citation-level scholarly positioning task: it requires selecting, organizing, and framing prior work to clarify how a target paper relates to, differs from, and contributes beyond existing research.As a result, models may generate coherent and semantically-relevant text while exhibiting academically critical failures, such as inappropriate citation selection or misplaced references, that conventional metrics do not capture.To this end, we introduce RWGBench, a benchmark that evaluates RWG from the perspective of citation decision-making rather than text similarity. RWGBench is constructed from a large-scale collection of 40,108 computer science papers and a retrieval corpus of 1.09 million documents, with a carefully curated test set comprising 100 papers and their corresponding published related work sections.We propose a multi-dimensional evaluation framework that assesses citation selection, contextual appropriateness, organization, and discourse structure.Experiments reveal systematic limitations in current systems that are obscured by standard evaluations, while Oracle studies further disentangle retrieval-level and generation-level bottlenecks. Human evaluation further shows that our citation-centric metrics align substantially better with expert judgment than surface-level text metrics. RWGBench offers a citation-centric testbed for developing and evaluating related work generation systems that are better aligned with scholarly writing practices.

  • 6 authors
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Jul 7

Benchmarking the Benchmarks: A Validity Audit of Tool-Calling Evaluation

Tool-calling benchmarks are increasingly used to rank language-model agents, yet their scores are often treated as ground truth without validating the evaluators themselves. We present a systematic validity and reproducibility audit of four major tool-calling benchmark families: BFCL v4, τ2-Bench, LiveMCPBench, and MCP-Atlas. Across 496 expert-reviewed benchmark tasks, we find 92 evaluator-human disagreements, corresponding to an 18.5% misalignment rate. The failures are not isolated annotation mistakes: deterministic benchmarks exhibit brittle state matching, trajectory lock-in, incorrect ground truths, substring-based communication failures, and reward-basis misalignment, while LLM-judge benchmarks exhibit rubric drift, hallucinated completion, answer-only scoring, and substantial run-to-run variance. In LiveMCPBench, 23 repeated evaluations of the same setup produce scores ranging from 57.9% to 76.8%, a spread of 18.9 percentage points, large enough to change leaderboard conclusions. These results show that current tool-calling scores can reflect evaluator artifacts rather than agent capability. We introduce a unified taxonomy of tool-calling evaluation failures, release trace-level audit artifacts and corrected evaluation components, and argue for decomposed metrics that separately measure tool invocation, task completion, and outcome verification. Our findings suggest that progress in tool-using agents requires benchmarks whose evaluators are themselves reproducible, auditable, and aligned with human judgments of task success. We further introduce Tool-Veritas, a configurable benchmark that combines deterministic state verification with optional qualitative judging, and Harness Lab, an open-source system for benchmark execution, trace inspection, repeated-run comparison, and evaluator debugging.

  • 4 authors
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Jun 29