---
title: HEAREM - SentiCall AT
emoji: 🎙️
colorFrom: blue
colorTo: yellow
sdk: docker
pinned: false
app_port: 7860
---

# HEAREM (SentiCall AT)
### Algerian Call Center Sentiment Analysis Platform

HEAREM is an enterprise-grade AI platform designed for **Algérie Télécom** to analyze customer interactions. It leverages state-of-the-art NLP models to transcribe Algerian Arabic (Darija) and French, detect sentiment, and extract key business topics.

## 🚀 Features
- **Multi-lingual Transcription**: Powered by OpenAI Whisper for accurate speech-to-text.
- **Sentiment Analysis**: Real-time detection of customer emotions.
- **Topic Classification**: Automated tagging of business-related keywords.
- **Enterprise Dashboard**: Interactive analytics for managers and agents.

## 🛠 Deployment on Hugging Face Spaces
This app is containerized using Docker and optimized for Hugging Face Spaces.

1. **Create a New Space** on Hugging Face.
2. Select **Docker** as the SDK (Blank template).
3. Push the repository contents to the Space.
4. The build process will automatically:
   - Build the React frontend.
   - Set up the Python FastAPI backend.
   - Serve the full-stack application on port 7860.

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*Developed for Algérie Télécom Sentiment Analysis MVP.*