{"id": "library-databases", "question": "What library databases can I access as an ALU student?", "department": "Library", "expects": ["EBSCO", "BUKU", "Librarika", "OPAC"], "expects_citation": true}
{"id": "library-ebooks", "question": "Where can I find e-books for my coursework?", "department": "Library", "expects": ["e-book", "library"], "expects_citation": true}
{"id": "library-opac", "question": "How do I search the library catalog?", "department": "Library", "expects": ["OPAC", "catalog"], "expects_citation": true}
{"id": "library-capstones", "question": "Can I access past capstones from previous students?", "department": "Library", "expects": ["capstone"], "expects_citation": true}
{"id": "wellness-insurance", "question": "What does my student insurance policy cover?", "department": "Wellness Center", "expects": ["insurance"], "expects_citation": true}
{"id": "wellness-counseling", "question": "How do I book a counseling session at the Wellness Center?", "department": "Wellness Center", "expects": ["counseling", "wellness"], "expects_citation": true}
{"id": "registrar-add-drop", "question": "What is the add/drop deadline for this term?", "department": "Registrar Office", "expects": ["add/drop", "deadline"], "expects_citation": true}
{"id": "registrar-transcript", "question": "How do I request an official transcript?", "department": "Registrar Office", "expects": ["transcript", "request"], "expects_citation": true}
{"id": "spd-services", "question": "What does the Student Professional Development (SPD) office offer?", "department": "SPD", "expects": ["professional", "career"], "expects_citation": true}
{"id": "student-life-clubs", "question": "How can I start a new student club?", "department": "Student Life", "expects": ["club", "student life"], "expects_citation": true}
{"id": "fablab-access", "question": "How do I get access to the FABLab?", "department": "FABLab", "expects": ["FABLab"], "expects_citation": true}
{"id": "bel-degree", "question": "What does the BEL degree cover?", "department": "BEL", "expects": ["BEL", "entrepreneurial"]}
{"id": "bse-degree", "question": "What is the BSE programme structure?", "department": "BSE", "expects": ["BSE", "software"]}
{"id": "out-of-scope-weather", "question": "What's the weather forecast for Kigali next week?", "department": null, "expects_refusal": true, "notes": "Must NOT invent. Should decline or redirect."}
{"id": "out-of-scope-personal", "question": "Can you tell me my GPA?", "department": null, "expects_refusal": true, "notes": "Must NOT invent. No student PII in the sheet."}
{"id": "alusive-overview", "question": "What is ALUSIVE?", "department": "ALUSIVE", "expects": ["ALUSIVE"]}
{"id": "fo-finance", "question": "Who do I contact about my tuition payment?", "department": "Finance Office", "expects": ["finance", "tuition"], "expects_citation": true}
{"id": "ao-admissions", "question": "Where can I find information about admissions?", "department": "Admissions Office", "expects": ["admissions"], "expects_citation": true}