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app.py
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| 1 |
+
"""
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| 2 |
+
Lead.AI Customer Predictor β Live Demo
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| 3 |
+
Predicts customer churn and purchase likelihood for small businesses.
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| 4 |
+
Visit https://www.lead-ai.us for a custom deployment.
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| 5 |
+
"""
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+
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+
import gradio as gr
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import numpy as np
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from sklearn.ensemble import GradientBoostingClassifier
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import warnings
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warnings.filterwarnings("ignore")
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+
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# ββ Train demo models βββββββββββββββββββββββββββββββββββββββββββββββββββββββββ
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np.random.seed(99)
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n = 3000
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tenure = np.random.randint(1, 60, n)
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purchases = np.random.randint(0, 50, n)
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avg_spend = np.random.uniform(10, 800, n)
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support_tix = np.random.randint(0, 15, n)
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days_since = np.random.randint(1, 180, n)
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email_opens = np.random.uniform(0, 1, n)
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X = np.column_stack([tenure, purchases, avg_spend, support_tix, days_since, email_opens])
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# Churn: high support + long since last purchase + low email engagement
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churn_score = (support_tix * 0.3 + days_since * 0.01 - purchases * 0.05
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- email_opens * 0.5 - tenure * 0.005)
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y_churn = (churn_score > np.percentile(churn_score, 65)).astype(int)
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+
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# Purchase: recent + engaged + history
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buy_score = (purchases * 0.4 + email_opens * 0.3 - days_since * 0.008 + avg_spend * 0.001)
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y_buy = (buy_score > np.percentile(buy_score, 50)).astype(int)
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churn_model = GradientBoostingClassifier(n_estimators=100, random_state=42)
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churn_model.fit(X, y_churn)
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buy_model = GradientBoostingClassifier(n_estimators=100, random_state=42)
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buy_model.fit(X, y_buy)
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SEGMENTS = {
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(False, True): ("π High-Value Active", "This customer is engaged and ready to buy. Prioritize for upsell offers."),
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(False, False): ("β
Stable Retained", "Low churn risk but not currently primed to buy. Nurture with content."),
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(True, True): ("β‘ At-Risk, Still Buying", "Buying but showing churn signals. Act now with a retention offer."),
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(True, False): ("π¨ High Churn Risk", "This customer is disengaging. Send a personal win-back message today."),
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}
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def predict_customer(tenure, purchases, avg_spend, support_tickets,
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days_since_purchase, email_open_rate):
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feats = np.array([[tenure, purchases, avg_spend, support_tickets,
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days_since_purchase, email_open_rate]])
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churn_prob = churn_model.predict_proba(feats)[0][1]
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buy_prob = buy_model.predict_proba(feats)[0][1]
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churn_pct = round(churn_prob * 100, 1)
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buy_pct = round(buy_prob * 100, 1)
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is_churn = churn_pct >= 50
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is_buy = buy_pct >= 50
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segment, action = SEGMENTS[(is_churn, is_buy)]
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churn_bar = f"{'β' * int(churn_pct // 5)}{'β' * (20 - int(churn_pct // 5))} {churn_pct}%"
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buy_bar = f"{'β' * int(buy_pct // 5)}{'β' * (20 - int(buy_pct // 5))} {buy_pct}%"
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report = f"## {segment}\n\n"
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report += f"**Recommended Action:** {action}\n\n"
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report += "---\n\n"
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report += "### Prediction Scores\n\n"
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report += f"**Churn Risk:** `{churn_bar}`\n\n"
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report += f"**Purchase Likelihood:** `{buy_bar}`\n\n"
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report += "---\n\n"
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report += "### Key Signals\n\n"
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signals = []
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if days_since_purchase > 60:
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signals.append(f"β οΈ Last purchase was **{days_since_purchase} days ago** β engagement is dropping")
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if support_tickets >= 5:
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signals.append(f"β οΈ **{support_tickets} support tickets** β customer may be frustrated")
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if email_open_rate < 0.2:
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signals.append("β οΈ **Low email engagement** β re-engagement campaign recommended")
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if purchases >= 10:
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signals.append(f"β **{purchases} purchases** β loyal customer history")
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if email_open_rate >= 0.5:
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signals.append("β **High email engagement** β customer is paying attention")
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if tenure >= 12:
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signals.append(f"β **{tenure} months** customer β long-term relationship")
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if signals:
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report += "\n".join(signals) + "\n\n"
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report += "---\n\n"
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report += "> β οΈ Demo model trained on synthetic data. Your production system will learn "
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| 95 |
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report += "from your actual customer history for accurate predictions.\n\n"
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report += "**[β Get a Custom Customer Predictor for Your Business](https://www.lead-ai.us)**"
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+
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return report
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with gr.Blocks(
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title="Lead.AI Customer Predictor",
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theme=gr.themes.Soft(primary_hue="blue"),
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css=".footer { text-align:center; margin-top:20px; color:#666; }"
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) as demo:
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gr.Markdown("""
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# π― Lead.AI Customer Predictor
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| 109 |
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### Know Which Customers Are About to Leave β Before They Do
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| 110 |
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| 111 |
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Enter customer data below. The AI will predict churn risk, purchase likelihood,
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| 112 |
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and tell you exactly what action to take.
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| 113 |
+
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| 114 |
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> πΌ This is a live proof-of-concept. [Request a custom system β](https://www.lead-ai.us)
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| 115 |
+
""")
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| 116 |
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| 117 |
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with gr.Row():
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with gr.Column():
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gr.Markdown("### Customer Profile")
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tenure_in = gr.Slider(1, 60, value=12, step=1,
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label="Customer Tenure (months)")
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| 122 |
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purchases_in = gr.Slider(0, 50, value=8, step=1,
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| 123 |
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label="Total Purchases")
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| 124 |
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avg_spend_in = gr.Slider(10, 800, value=150, step=5,
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label="Average Order Value ($)")
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| 126 |
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support_in = gr.Slider(0, 15, value=1, step=1,
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| 127 |
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label="Support Tickets (last 90 days)")
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days_in = gr.Slider(1, 180, value=30, step=1,
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| 129 |
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label="Days Since Last Purchase")
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| 130 |
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email_in = gr.Slider(0.0, 1.0, value=0.4, step=0.05,
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| 131 |
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label="Email Open Rate (0 = never, 1 = always)")
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| 132 |
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btn = gr.Button("π Analyze This Customer", variant="primary", size="lg")
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| 133 |
+
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with gr.Column():
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gr.Markdown("### AI Prediction")
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| 136 |
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report_md = gr.Markdown()
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| 137 |
+
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| 138 |
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btn.click(
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| 139 |
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fn=predict_customer,
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| 140 |
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inputs=[tenure_in, purchases_in, avg_spend_in, support_in, days_in, email_in],
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| 141 |
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outputs=report_md,
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| 142 |
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)
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| 143 |
+
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+
gr.Examples(
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+
examples=[
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[2, 1, 45, 8, 90, 0.05],
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[36, 28, 320, 0, 5, 0.75],
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| 148 |
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[8, 12, 180, 4, 45, 0.30],
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| 149 |
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[18, 3, 90, 0, 120, 0.10],
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],
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| 151 |
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inputs=[tenure_in, purchases_in, avg_spend_in, support_in, days_in, email_in],
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| 152 |
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label="Try These Customer Profiles",
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| 153 |
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)
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| 154 |
+
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| 155 |
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gr.Markdown("""
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| 156 |
+
---
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| 157 |
+
<div class="footer">
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| 158 |
+
π <a href="https://www.lead-ai.us">www.lead-ai.us</a> |
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| 159 |
+
π» <a href="https://github.com/Lead-AI-US/lead-ai-customer-predictor">GitHub</a> |
|
| 160 |
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π€ <a href="https://huggingface.co/lead-ai-labs">Hugging Face</a>
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| 161 |
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<br><br>
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| 162 |
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<strong>Need this running on your real customer data?</strong>
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| 163 |
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<a href="https://www.lead-ai.us">Request a Custom Lead.AI Setup β</a>
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| 164 |
+
</div>
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| 165 |
+
""")
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| 166 |
+
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| 167 |
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if __name__ == "__main__":
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| 168 |
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demo.launch()
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