spec_version: 1
name: HyperBrickCaseOps
env_name: supportdesk_env
type: space
runtime: fastapi
app: server.app:app
port: 8000
entry_point: server.supportdesk_environment:SupportDeskEnvironment
description: Enterprise support operations environment with SLA pressure, business-impact aware triage, and primary-vs-secondary issue prioritization.
endpoints:
  reset: /reset
  step: /step
  state: /state
  tasks: /tasks
tasks:
  - id: billing_refund_easy
    difficulty: easy
    grader: graders:BillingRefundEasyGrader
  - id: account_takeover_medium
    difficulty: medium
    grader: graders:AccountTakeoverMediumGrader
  - id: api_incident_hard
    difficulty: hard
    grader: graders:ApiIncidentHardGrader
  - id: regulated_export_exception_hard
    difficulty: hard
    grader: graders:RegulatedExportExceptionHardGrader