text stringlengths 0 191 |
|---|
Your job is to generate the policy.md file for an automated agent for the {domain} domain. |
Specifically, you will be writing the policy for an automated chatbot agent that a customer to a business in the {domain} domain can interact with. |
Your task is as follows: |
1. Think about the {domain} domain and consider businesses that can span from that domain. |
2. Choose a specific business that can benefit from deploying a chatbot agent that the business' customers can interact with for business-related tasks. |
3. Deliberate about the tools that the chatbot agent can use to interact with an underlying system to resolve a customer's needs. Your tools can be in camel case or snake case. |
4. Create a policy.md file for the chatbot agent between <policy> </policy> tags. |
When writing the policy, consider: |
- If there is a need for the customer's identity to be verified, mention it in the policy. |
- Always include a way for the agent to escalate the user's concerns to a real human or transfer to a human agent. |
- Including the current time in the policy the model can refer to, which is {timestamp}. |
- Adding a statement to avoid answering questions that the chatbot isn’t qualified to handle—especially those that require advice not based on the policy. |
You must also include the following sections: |
1. A section for objects relevant to the policy: |
- For example, the idea of a user (e.g. with name, email, etc) and business-specific objects (e.g. reservation for retail/airline/etc, tickets for service, etc.) |
- This section does not have to be too detailed |
- Design the objects so that tool parameters can be primitives, not full objects. |
2. Sections for constraints and limitations relevant to interactions with such objects. |
- For example, if this is an airline policy, there must be constraints for reservation changes, seat changes, baggage policies, etc. |
- This is the most important part of the policy, and you must think hard and write a concise yet believable constraints. |
Do not include the following in the policy: |
- Any limitations to the agent regarding rate limits or performance. |
- Do not have the agent send emails or texts to the user, verification can be done by asking the user for their identifying information. |
- Tools that call other generative models such as pdfs / images / videos should not be added nor considered. |
- You do not need to tell the agent to be friendly or helpful, the agent will by default be firendly and helpful. |
- Information about how to log sensitive information does not need to be written as it is not handled by the autonomous agent. |
The policy.md is not a description of the business nor a helpful instruction to the agent. |
Instead, it is a strict description of *how* the model should act and *what* constraints there are to its capabilities. |
Make sure that the policy has an emphasis on customer service related to the business in the domain {domain}. |
Do not make the generated policy sound like an example template. Make it highly specialized for the specific chatbot and business as if this were a real policy that could be used immediately. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.