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t1_n0wiul6
maggiesucks-
i clean down to the dusting the lightbulbs, polishing silver, the grout in the shower is done once a week in every room. i change gloves every room and where them everywhere except making the bed as it’s impossible. i wipe the minibar (fridge and bottles, then reposition) the towel rack. i do my best to high dust b...
<div class="md"><p>i clean down to the dusting the lightbulbs, polishing silver, the grout in the shower is done once a week in every room. </p> <p>i change gloves every room and where them everywhere except making the bed as it’s impossible. </p> <p>i wipe the minibar (fridge and bottles, then reposition) the towel ...
2025-07-02T07:14:55.000Z
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t1_n0wstgl
Both_Buddy_6776
The last place i was at they wanted us to get 20+ rooms done. One day i had 32 rooms. Quit like a week later lol
<div class="md"><p>The last place i was at they wanted us to get 20+ rooms done. One day i had 32 rooms. Quit like a week later lol</p> </div>
2025-07-02T08:53:25.000Z
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t1_n0xu8e1
Practical_Cobbler165
That sounds like a lot! Where I work, I try not to assign more than 5 rooms per HK.
<div class="md"><p>That sounds like a lot! Where I work, I try not to assign more than 5 rooms per HK.</p> </div>
2025-07-02T13:29:35.000Z
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t1_n0wtpg3
maggiesucks-
16 checkouts would be a legal limit at 30 mins each, half an hour each, maybe 15 with a lunch break but some cleaners zoom
<div class="md"><p>16 checkouts would be a legal limit at 30 mins each, half an hour each, maybe 15 with a lunch break but some cleaners zoom</p> </div>
2025-07-02T09:02:08.000Z
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t1_n0xhqab
Wohv6
20+ rooms is unrealistic and impressive at the same time. My housekeepers can barely do 10-12 checkouts within 8 hours
<div class="md"><p>20+ rooms is unrealistic and impressive at the same time. My housekeepers can barely do 10-12 checkouts within 8 hours</p> </div>
2025-07-02T12:16:23.000Z
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t1_n12zb56
LordBernieSquarePant
Holy cow like what??? My first hotel was 1,408 rooms and I believe our housekeepers were at 16 rooms each. When I was an ADOS at Le Meridien, my housekeepers only did 12-14 based on occupancy
<div class="md"><p>Holy cow like what??? My first hotel was 1,408 rooms and I believe our housekeepers were at 16 rooms each. When I was an ADOS at Le Meridien, my housekeepers only did 12-14 based on occupancy</p> </div>
2025-07-03T06:18:31.000Z
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t1_n123pqa
Boo-0-0-
Worked a summer job at 400ish room hotel. I helped out at housekeeping for a few weeks. The general vibe was very positive. Many of the housekeepers have been there a very long time and they could do 44 rooms a day in pairs. Sometimes we would have “races” lmao. But I think the only reason the culture was that positive...
<div class="md"><p>Worked a summer job at 400ish room hotel. I helped out at housekeeping for a few weeks. The general vibe was very positive. Many of the housekeepers have been there a very long time and they could do 44 rooms a day in pairs. Sometimes we would have “races” lmao. But I think the only reason the cultur...
2025-07-03T02:26:17.000Z
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t1_n10aumr
maggiesucks-
see depending on room size, in my head i can do 5 checkouts by 11, 5 rooms total would get me no bills paid 😆 but whatever works.
<div class="md"><p>see depending on room size, in my head i can do 5 checkouts by 11, 5 rooms total would get me no bills paid 😆 but whatever works.</p> </div>
2025-07-02T20:38:54.000Z
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t1_n0yp3yb
Both_Buddy_6776
That would be a dream lol your awesome 👍🏻 😎
<div class="md"><p>That would be a dream lol your awesome 👍🏻 😎</p> </div>
2025-07-02T15:59:26.000Z
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t1_n0wtzns
Both_Buddy_6776
Yeah my bosses didnt give a fuck about legalities unfortunately. Im at a much better place where they very much follow that law.
<div class="md"><p>Yeah my bosses didnt give a fuck about legalities unfortunately. Im at a much better place where they very much follow that law.</p> </div>
2025-07-02T09:04:56.000Z
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t1_n0yox7g
Both_Buddy_6776
Im not sure how i did it honestly. Or how anyone continues to do it. And i worked that job for a year and a half. Housekeepers deserve so much better than that. I will not work for another hotel that does that. My mental health declined so much in that year and half.
<div class="md"><p>Im not sure how i did it honestly. Or how anyone continues to do it. And i worked that job for a year and a half. Housekeepers deserve so much better than that. I will not work for another hotel that does that. My mental health declined so much in that year and half.</p> </div>
2025-07-02T15:58:34.000Z
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t1_n10afso
maggiesucks-
personally i’m in my early 20s and able to attack those rooms like the Tasmanian devil from looney tunes.
<div class="md"><p>personally i’m in my early 20s and able to attack those rooms like the Tasmanian devil from looney tunes.</p> </div>
2025-07-02T20:36:54.000Z
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t1_n124uxv
Both_Buddy_6776
Man at least they got a buddy to team up with lol thats impressive tho. Management definitely matters 100%. My managers now will be up in rooms stripping and making beds for us. Those the real mvps lol.
<div class="md"><p>Man at least they got a buddy to team up with lol thats impressive tho. Management definitely matters 100%. My managers now will be up in rooms stripping and making beds for us. Those the real mvps lol.</p> </div>
2025-07-03T02:33:25.000Z
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t1_n10id62
Both_Buddy_6776
I think it just depends on the hotel. I work for a 5 star boutique hotel in a building that is 300 years old. We only have shit i think 67 or 68 rooms. They want us spending about 30/40 minutes a room depending on the room type. Sometimes our rooms take a full hour depending on how bad they are. We also just have to be...
<div class="md"><p>I think it just depends on the hotel. I work for a 5 star boutique hotel in a building that is 300 years old. We only have shit i think 67 or 68 rooms. They want us spending about 30/40 minutes a room depending on the room type. Sometimes our rooms take a full hour depending on how bad they are. We a...
2025-07-02T21:15:07.000Z
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t1_n11yh2p
Practical_Cobbler165
Where I work HK gets assigned 6 or 8 hour shifts, they get paid the same if they clean two rooms or 10. They are paid more than me hourly too. They deserve it, I treat them like gold.
<div class="md"><p>Where I work HK gets assigned 6 or 8 hour shifts, they get paid the same if they clean two rooms or 10. They are paid more than me hourly too. They deserve it, I treat them like gold.</p> </div>
2025-07-03T01:55:42.000Z
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t1_n0x9t3v
RedRyder15
Ya'll know there is no law saying you can't work more than 8 hours, right?
<div class="md"><p>Ya&#39;ll know there is no law saying you can&#39;t work more than 8 hours, right?</p> </div>
2025-07-02T11:22:30.000Z
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t1_n10e436
Both_Buddy_6776
Im 31 and have been doing it for about 10 years give or take. Had a few retail jobs in-between. On a good day i can get about 20 check outs done. But thats me not taking any breaks and barely getting them done in an 8 hour shift. If theres any advice i can give you (not that you asked) if you like this job and wanna c...
<div class="md"><p>Im 31 and have been doing it for about 10 years give or take. Had a few retail jobs in-between. On a good day i can get about 20 check outs done. But thats me not taking any breaks and barely getting them done in an 8 hour shift. If theres any advice i can give you (not that you asked) if you like t...
2025-07-02T20:54:26.000Z
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t1_n12fkmm
Boo-0-0-
We love managers that don’t think manual labour is beneath them. When I was a concierge, our chief concierge would constantly be running around and never took a break. Always would come up to us after a while and say “go take a break, ill watch ur position for u”.
<div class="md"><p>We love managers that don’t think manual labour is beneath them. When I was a concierge, our chief concierge would constantly be running around and never took a break. Always would come up to us after a while and say “go take a break, ill watch ur position for u”.</p> </div>
2025-07-03T03:43:40.000Z
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t1_n0xawid
Both_Buddy_6776
Not a federal law no. Depending on location tho some places may be very strict about how many rooms they give. As they should. Overworking and burnout are real. We are not robots who can just output the numbers these managers want. https://boxedoutlaw.com/blog/by-law-how-many-rooms-can-a-housekeeper-clean-per-day/
<div class="md"><p>Not a federal law no. Depending on location tho some places may be very strict about how many rooms they give. As they should. Overworking and burnout are real. We are not robots who can just output the numbers these managers want. <a href="https://boxedoutlaw.com/blog/by-law-how-many-rooms-can-a-h...
2025-07-02T11:30:22.000Z
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t1_n109y7y
maggiesucks-
i am not in the usa therefore your laws are not mine. if we work more than 8 hours or do more than 15 rooms or so, it becomes a health and safety issue and the company also has to start paying overtime and there’s a whole process, so we just finish before 5 n pick it up the next day.
<div class="md"><p>i am not in the usa therefore your laws are not mine. if we work more than 8 hours or do more than 15 rooms or so, it becomes a health and safety issue and the company also has to start paying overtime and there’s a whole process, so we just finish before 5 n pick it up the next day.</p> </div>
2025-07-02T20:34:34.000Z
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t1_n0xbcy4
Foreverbostick
I might be wrong, but I think if a place pays you per room vs per hour, they can only legally give you up to 8 hours worth of work for the day since they aren’t going to pay overtime.
<div class="md"><p>I might be wrong, but I think if a place pays you per room vs per hour, they can only legally give you up to 8 hours worth of work for the day since they aren’t going to pay overtime.</p> </div>
2025-07-02T11:33:40.000Z
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t1_n10hw56
maggiesucks-
absolutely!!! warm that body up!! i’ve felt myself nearly pull muscles that if i didn’t stretch i’d of been in the emergency room. and i’ve already got a really hard mattress for my back 😂 it makes me feel old already. i started when i was 15 while still in school and im on my 7th year straight 🫠 i definitely hate ...
<div class="md"><p>absolutely!!! warm that body up!! i’ve felt myself nearly pull muscles that if i didn’t stretch i’d of been in the emergency room. and i’ve already got a really hard mattress for my back 😂 it makes me feel old already. </p> <p>i started when i was 15 while still in school and im on my 7th year stra...
2025-07-02T21:12:45.000Z
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t1_n0xbq18
RedRyder15
Oh I agree. Im a housekeeping manager and will not give out more than 12 checkouts unless i absolutely have to.and usually when I do.i know that it's likely some of those checkouts or full service will be changing to stayovers or have dnds.
<div class="md"><p>Oh I agree. Im a housekeeping manager and will not give out more than 12 checkouts unless i absolutely have to.and usually when I do.i know that it&#39;s likely some of those checkouts or full service will be changing to stayovers or have dnds.</p> </div>
2025-07-02T11:36:14.000Z
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t1_n0yo7z3
Both_Buddy_6776
You are correct depending on your state.However, some Management still expects more than 12 a day. I worked at a holiday inn Express. It was the norm to get 10-20+ rooms a day (not even stayovers all checkouts) And they expected us to stay overtime if they needed it, but then we would get bitched at for working overtim...
<div class="md"><p>You are correct depending on your state.However, some Management still expects more than 12 a day. I worked at a holiday inn Express. It was the norm to get 10-20+ rooms a day (not even stayovers all checkouts) And they expected us to stay overtime if they needed it, but then we would get bitched at ...
2025-07-02T15:55:21.000Z
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t1_n10a7wx
maggiesucks-
in my part of the world if you work more than 8 they legally have to give you over time and an extra break.
<div class="md"><p>in my part of the world if you work more than 8 they legally have to give you over time and an extra break.</p> </div>
2025-07-02T20:35:51.000Z
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t1_n177nn6
Both_Buddy_6776
My new manager was out for like two weeks from throwing her back out just vacuuming 😳 they are pretty heavy to be fair ..like unnecessarily heavy 😂 you definitely meet some interesting people along the way. And no worries! Im actually enjoying talking about work 😂😂😂
<div class="md"><p>My new manager was out for like two weeks from throwing her back out just vacuuming 😳 they are pretty heavy to be fair ..like unnecessarily heavy 😂 you definitely meet some interesting people along the way. And no worries! Im actually enjoying talking about work 😂😂😂</p> </div>
2025-07-03T21:30:33.000Z
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t1_n0xcftb
Both_Buddy_6776
Thank you for not expecting robots out of humans lol 🖤
<div class="md"><p>Thank you for not expecting robots out of humans lol 🖤</p> </div>
2025-07-02T11:41:15.000Z
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t1_n0ypk3s
Foreverbostick
Yeah we get the same thing here lol. It gets quiet when people start leaving before their rooms are finished because they’re out of hours for the week and management has to finish their rooms 😂 We pay by the hour, though, so our HK would actually get overtime.
<div class="md"><p>Yeah we get the same thing here lol. It gets quiet when people start leaving before their rooms are finished because they’re out of hours for the week and management has to finish their rooms 😂</p> <p>We pay by the hour, though, so our HK would actually get overtime.</p> </div>
2025-07-02T16:01:32.000Z
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t1_n10c5hy
Foreverbostick
(Not an expert or a lawyer, just what I picked up from another hotel that does this) Overtime only applies to hourly workers here (US, KY). If you work a job that pays per task - in this case $x per room cleaned - you can only be assigned enough work that would be able to be completed within 8 hours. If the business ...
<div class="md"><p>(Not an expert or a lawyer, just what I picked up from another hotel that does this)</p> <p>Overtime only applies to hourly workers here (US, KY). If you work a job that pays per task - in this case $x per room cleaned - you can only be assigned enough work that would be able to be completed within ...
2025-07-02T20:45:07.000Z
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t1_n0wemmk
SadlyNotDannyDeVito
Every day (even if it's the same guest): - vacuuming - duvet and pillow covers - towels - toilet bowl only if there are marks - anything chrome in the bathroom (Hard water in Germany:() - towels - used mugs - ash tray if used Additionally between different guests: - window sills - all surfaces - showers and bathtubs,...
<div class="md"><p>Every day (even if it&#39;s the same guest): - vacuuming - duvet and pillow covers - towels - toilet bowl only if there are marks - anything chrome in the bathroom (Hard water in Germany:() - towels - used mugs - ash tray if used</p> <p>Additionally between different guests: - window sills - all sur...
2025-07-02T06:35:38.000Z
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t1_n0ywee0
Rypien_37
Ash tray? They let people smoke in rooms? 😱 You'll get charged a lot of money here in Canada if you smoke in your room.
<div class="md"><p>Ash tray? They let people smoke in rooms? 😱 You&#39;ll get charged a lot of money here in Canada if you smoke in your room.</p> </div>
2025-07-02T16:34:10.000Z
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t1_n0z39q3
SadlyNotDannyDeVito
No, on balconies.
<div class="md"><p>No, on balconies.</p> </div>
2025-07-02T17:06:32.000Z
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t1_n0z3sek
Rypien_37
Ah, I see!
<div class="md"><p>Ah, I see!</p> </div>
2025-07-02T17:08:57.000Z
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t1_n0y4up7
indiegirl1980
Right.. this is different in all hotels so this is only specific to the one I work in. Beds are made first, dirty towels removed and all the linen is put in a bag for the linen cleaners to take away to boil wash. The whole bathroom is sprayed with cleaner - walls, toilet, shower stall, sink. The glass gets cleane...
<div class="md"><p>Right.. this is different in all hotels so this is only specific to the one I work in. </p> <p>Beds are made first, dirty towels removed and all the linen is put in a bag for the linen cleaners to take away to boil wash. </p> <p>The whole bathroom is sprayed with cleaner - walls, toilet, shower sta...
2025-07-02T14:24:12.000Z
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t1_n0z5ug7
Freshies00
This is such a hotel-specific question I would caution anyone reading this to apply anything discussed here to your hotel room. It is highly likely to not be accurate, in either direction
<div class="md"><p>This is such a hotel-specific question I would caution anyone reading this to apply anything discussed here to your hotel room.</p> <p>It is highly likely to not be accurate, in either direction</p> </div>
2025-07-02T17:18:22.000Z
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t1_n0yty4j
ILoveGlitter13
I don’t understand why hotels put DIRTY pillows and blankets on top for clean fresh sheets. It’s disgusting! People usually throw them on the floor. Nasty’
<div class="md"><p>I don’t understand why hotels put DIRTY pillows and blankets on top for clean fresh sheets. It’s disgusting! People usually throw them on the floor. Nasty’</p> </div>
2025-07-02T16:22:23.000Z
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t1_n104xd6
Both_Buddy_6776
I wish i knew as well. Its a part of the room and if its not there we get bitched at. The reason why most hotels dont wash those things is because there is no time to wash and dry them and have them ready for the room, or they dont have enough supply for demand. I work at a 5 star boutique hotel and the laundry situati...
<div class="md"><p>I wish i knew as well. Its a part of the room and if its not there we get bitched at. The reason why most hotels dont wash those things is because there is no time to wash and dry them and have them ready for the room, or they dont have enough supply for demand. I work at a 5 star boutique hotel and ...
2025-07-02T20:10:18.000Z
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t1_n19yazh
Tasty-Application-90
Great thread
<div class="md"><p>Great thread</p> </div>
2025-07-04T08:56:10.000Z
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t1_n19yghi
Tasty-Application-90
Do most of you just clean room by room down the hall, or do any of your hotels prioritize checkin rooms over current stay rooms???
<div class="md"><p>Do most of you just clean room by room down the hall, or do any of your hotels prioritize checkin rooms over current stay rooms???</p> </div>
2025-07-04T08:57:39.000Z
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t1_n1ivwjs
Tokinruski
Depends on hotel, I can only speak for my hotel. We are a small boutique hotel. We clean EVERYTHING. Like literally everything. Genuinely never seen a cleaner more well put together hotel staff than what we have here. And I’m seriously not just saying that. My managers attention to detail is fuckin insane. He’ll make t...
<div class="md"><p>Depends on hotel, I can only speak for my hotel. We are a small boutique hotel. We clean EVERYTHING. Like literally everything. Genuinely never seen a cleaner more well put together hotel staff than what we have here. And I’m seriously not just saying that. My managers attention to detail is fuckin i...
2025-07-05T20:11:56.000Z
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t1_n1jjszp
Glittering_Choice722
HK adjacent at an extended-stay property by very large brand: We clean the bathroom first, specifically toilet first. Change gloves, clean the tub/shower, then sink and vanity counter. Walls, racks, sides of vanity aren’t washed unless theyre visibly dirty/dusty, and bathroom gloves and rags dont touch anything else ...
<div class="md"><p>HK adjacent at an extended-stay property by very large brand: We clean the bathroom first, specifically toilet first. Change gloves, clean the tub/shower, then sink and vanity counter. Walls, racks, sides of vanity aren’t washed unless theyre visibly dirty/dusty, and bathroom gloves and rags dont t...
2025-07-05T22:26:35.000Z
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t2_9ynyliut
Jesse_James_V
So I went to the Crowne plaza in Burr ridge, Illinois. It's a pretty exclusive area. So the first issue I had was basically I used one card to pay the bill and another card which was my debit card as the hold for incidentals so I had to call the bank about fraud related to a 96.30 charge And they said that's from the h...
<!-- SC_OFF --><div class="md"><p>So I went to the Crowne plaza in Burr ridge, Illinois. It&#39;s a pretty exclusive area. So the first issue I had was basically I used one card to pay the bill and another card which was my debit card as the hold for incidentals so I had to call the bank about fraud related to a 96.30 ...
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https://www.reddit.com/r/hotels/comments/1lqejbq/how_to_get_my_money_back/
2025-07-06T05:53:10.986Z
2025-07-03T02:40:59.000Z
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t1_n128jj9
SLO51
This is hilarious.....'bank account since the 80's" you have to be 50 years old and still don't know how hotels, credit card holds or debit cards work. Has to be rage bait
<div class="md"><p>This is hilarious.....&#39;bank account since the 80&#39;s&quot; you have to be 50 years old and still don&#39;t know how hotels, credit card holds or debit cards work. </p> <p>Has to be rage bait</p> </div>
2025-07-03T02:56:43.000Z
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t1_n129d2n
Jesse_James_V
They don't normally put holds on cards this long. This is for 6 weeks. It's usually five to seven business days. Max. I only posted this here instead of Facebook because I was hoping to not be trolled
<div class="md"><p>They don&#39;t normally put holds on cards this long. This is for 6 weeks. It&#39;s usually five to seven business days. Max. I only posted this here instead of Facebook because I was hoping to not be trolled</p> </div>
2025-07-03T03:02:05.000Z
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t1_n12dghq
Large-Treacle-8328
The hold is released as soon as you check out. There is no set date on a hold, your bank lied to you.
<div class="md"><p>The hold is released as soon as you check out. There is no set date on a hold, your bank lied to you.</p> </div>
2025-07-03T03:29:16.000Z
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t1_n12f5fi
Comfortable_Ad2077
Wow. This a whole lot of over reaction to a $50 credit card hold. The length of hold is actually not determined by the hotel, despite what whomever you talked to at the bank said. And the only time I have ever seen holds that long were when they were foreign banks or Cash App cards, etc (which I believe use foreign ban...
<div class="md"><p>Wow. This a whole lot of over reaction to a $50 credit card hold. The length of hold is actually not determined by the hotel, despite what whomever you talked to at the bank said. And the only time I have ever seen holds that long were when they were foreign banks or Cash App cards, etc (which I beli...
2025-07-03T03:40:48.000Z
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t1_n12gsh6
ReturnedFromExile
paragraphs help
<div class="md"><p>paragraphs help</p> </div>
2025-07-03T03:51:55.000Z
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t1_n12gt0t
Sparty_I69
Yeah, that's on you for using a debit card for the incidentals. Use your credit card next time for the incidental. The hold will drop right off. Debit cards and credit cards are not the same thing.
<div class="md"><p>Yeah, that&#39;s on you for using a debit card for the incidentals. Use your credit card next time for the incidental. The hold will drop right off. Debit cards and credit cards are not the same thing.</p> </div>
2025-07-03T03:52:01.000Z
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t2_31i7k
scaryberry
If you're here reading this, it may be too late, but in general: 1. **T**here are downsides booking via third party tools (Expedia, Agoda, etc) to actually purchase the room (see exceptions) 2. **U**se those tools to find where you want to stay, and then book the room through the hotel's website. The price should be i...
<!-- SC_OFF --><div class="md"><p>If you&#39;re here reading this, it may be too late, but in general:</p> <ol> <li><strong>T</strong>here are downsides booking via third party tools (Expedia, Agoda, etc) to actually purchase the room (see exceptions)</li> <li><strong>U</strong>se those tools to find where you want to...
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https://www.reddit.com/r/hotels/comments/1ene6os/reasons_to_avoid_using_thirdparty_brokers_expedia/
2025-07-06T05:53:14.017Z
2024-08-08T18:57:36.000Z
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Reasons to avoid using third-party brokers (Expedia, Agoda, etc) - read before booking.
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t1_lh6037p
Doorayngo
I never use 3rd party to book anything, however, i use orbitz to check prices then go to the airline’s web site and book directly with my airline of choice, same for hotels and rental cars, i used “expedia” 1 time, that was all it took, i never knew what hotel or car i was going to get, until after i paid. My 5* hotel...
<div class="md"><p>I never use 3rd party to book anything, however, i use orbitz to check prices then go to the airline’s web site and book directly with my airline of choice, same for hotels and rental cars, i used “expedia” 1 time, that was all it took, i never knew what hotel or car i was going to get, until after ...
2024-08-08T20:23:31.000Z
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t1_mpzrotm
kibbutznik1
Some independent hotels websites are awful. Leave you stuck after paying but not getting confirmation. Booking a lot of rooms for business trip easier on ota and I haven’t seen the downsides everyone mentions
<div class="md"><p>Some independent hotels websites are awful. Leave you stuck after paying but not getting confirmation. Booking a lot of rooms for business trip easier on ota and I haven’t seen the downsides everyone mentions</p> </div>
2025-05-01T10:01:00.000Z
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t1_li3rgvt
whatsreal45
I’ve always just went straight to the hotel website there’s no need to do that other crap
<div class="md"><p>I’ve always just went straight to the hotel website there’s no need to do that other crap</p> </div>
2024-08-14T17:23:38.000Z
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t1_ll6vm75
Krysdavar
Same here. I actually always go out of my way to find the hotel's website. Why should a company other than the hotel get a kickback from me staying at a hotel? Kind of frustrating sometimes to try to find the actual hotel website, ugh!
<div class="md"><p>Same here. I actually always go out of my way to find the hotel&#39;s website. Why should a company other than the hotel get a kickback from me staying at a hotel? Kind of frustrating sometimes to try to find the actual hotel website, ugh!</p> </div>
2024-09-02T19:15:21.000Z
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t1_m30ifsb
Broad-Interaction247
108 days late but you can download IHG app, Hilton app, Choice app ( I’m sure there are more hotel brands but those are the first 3 main ones that come to mind) to book directly with the hotels company instead of a third party
<div class="md"><p>108 days late but you can download IHG app, Hilton app, Choice app ( I’m sure there are more hotel brands but those are the first 3 main ones that come to mind) to book directly with the hotels company instead of a third party</p> </div>
2024-12-20T17:57:16.000Z
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t1_m5y3lx0
vankamperer
or just go to their websites..
<div class="md"><p>or just go to their websites..</p> </div>
2025-01-07T22:04:43.000Z
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t1_m31rp1y
Krysdavar
No worries. Thanks for the tip.
<div class="md"><p>No worries. Thanks for the tip.</p> </div>
2024-12-20T22:14:19.000Z
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t1_m5y51d0
Broad-Interaction247
Buddy if you were to say book a room at a holiday inn & search the exact one & “ go to their” website it will bring you to ihg. Idk what you on about but get your facts straight. Ihg has multiple hotels.
<div class="md"><p>Buddy if you were to say book a room at a holiday inn &amp; search the exact one &amp; “ go to their” website it will bring you to ihg. Idk what you on about but get your facts straight. Ihg has multiple hotels.</p> </div>
2025-01-07T22:11:53.000Z
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t1_mf13bg7
vankamperer
I'm on about not having to clutter my phone with snoopy apps just for a one off room rental..
<div class="md"><p>I&#39;m on about not having to clutter my phone with snoopy apps just for a one off room rental..</p> </div>
2025-02-27T06:28:30.000Z
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t1_lqrubz2
[deleted]
I’m going to hit you guys with some straight truth, from the standpoint of a former economy hotel manager. For the last half of my tenure, the franchisor required something called, ‘Rate parody,’ so basically what that means is that, on the franchisor’s website, the rate shown has to either be the lowest rack rate o...
<div class="md"><p>I’m going to hit you guys with some straight truth, from the standpoint of a former economy hotel manager. </p> <p>For the last half of my tenure, the franchisor required something called, ‘Rate parody,’ so basically what that means is that, on the franchisor’s website, the rate shown has to either...
2024-10-07T13:22:05.000Z
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t1_m3m88s1
[deleted]
This actually sucks and it's a you problem. You like the advertising, but don't want to accept that it's not free. That is what these companies offer. Are you aYware that some of these sites pay upwards of $4 for a click from Google, regardless of whether the user books or not? I bet you never actually upgrade rooms ...
<div class="md"><p>This actually sucks and it&#39;s a you problem. You like the advertising, but don&#39;t want to accept that it&#39;s not free.</p> <p>That is what these companies offer. Are you aYware that some of these sites pay upwards of $4 for a click from Google, regardless of whether the user books or not?</p...
2024-12-24T17:04:47.000Z
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t1_lqt9csq
scaryberry
This is great information, thank you. I think it very much explains the differences we've seen when not booking direct. We're also open to someone who works for one of the TPWs posting here with reasons why someone *should* use them.
<div class="md"><p>This is great information, thank you. I think it very much explains the differences we&#39;ve seen when not booking direct. We&#39;re also open to someone who works for one of the TPWs posting here with reasons why someone <em>should</em> use them.</p> </div>
2024-10-07T18:02:57.000Z
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t1_m3ojypq
[deleted]
Not really; I didn’t like the advertising, either. If I’d had my choice, then I’d have been on Hotels.com and that’s it, but the franchisor had a whole list we were required to be listed on. Of course I’d do upgrades and offer some perks; why wouldn’t I? I had partner restaurants that would give you 25% off and al...
<div class="md"><p>Not really; I didn’t like the advertising, either. If I’d had my choice, then I’d have been on Hotels.com and that’s it, but the franchisor had a whole list we were required to be listed on. </p> <p>Of course I’d do upgrades and offer some perks; why wouldn’t I? I had partner restaurants that wou...
2024-12-25T02:12:58.000Z
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t1_lqtq3p5
[deleted]
You’re welcome! I’m definitely open to hearing that. If nothing else, it would be entertaining. I can think of reasons to use their sites, but only for information as to what hotels are available in an area, but not to actually book through.
<div class="md"><p>You’re welcome! I’m definitely open to hearing that. If nothing else, it would be entertaining. I can think of reasons to use their sites, but only for information as to what hotels are available in an area, but not to actually book through.</p> </div>
2024-10-07T19:31:06.000Z
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t1_likor0t
christopherd1991
I’ve been in the industry about 15 years- I would only recommend booking on a 3rd party if you are saving more than 25% AFTER taxes and fees.
<div class="md"><p>I’ve been in the industry about 15 years- I would only recommend booking on a 3rd party if you are saving more than 25% AFTER taxes and fees.</p> </div>
2024-08-17T15:11:15.000Z
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t1_ljuun8d
Aruba808
Can you explain why that would be?
<div class="md"><p>Can you explain why that would be?</p> </div>
2024-08-25T13:50:19.000Z
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t1_ljyjqkg
christopherd1991
1. Just general issue of going through a middle man vs. a hotel directly. I’ve seen so many issues in my years. 2. General inability to change, cancel or modify (in most cases). Even if you can you likely have to deal with both hotel AND 3rd party for approval. 3. Inability to use loyalty programs. No room upgrades,...
<div class="md"><ol> <li>Just general issue of going through a middle man vs. a hotel directly. I’ve seen so many issues in my years.</li> <li>General inability to change, cancel or modify (in most cases). Even if you can you likely have to deal with both hotel AND 3rd party for approval.</li> <li>Inability to use lo...
2024-08-26T03:15:05.000Z
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t1_ljz6wmj
Aruba808
Thanks for taking the time to respond in detail. I guess that I find myself not consistently using the same hotel groups. I do enjoy some Accor properties. That’s probably the group that is most likely a regular for me. Seems as though this might work more like frequent flier miles than I had imagined.
<div class="md"><p>Thanks for taking the time to respond in detail. I guess that I find myself not consistently using the same hotel groups. I do enjoy some Accor properties. That’s probably the group that is most likely a regular for me. Seems as though this might work more like frequent flier miles than I had imagin...
2024-08-26T06:51:19.000Z
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t1_m1hrght
kidshibuya
This post is weird. I have issues going directly to hotels, their booking systems are often bizarre and confusing. And point #2 is just way off the mark. I use 3rd party sites for the ease of cancelation and changes, in a few clicks I can change anything vs usually having to email a hotel and wait a few days, email ba...
<div class="md"><p>This post is weird. I have issues going directly to hotels, their booking systems are often bizarre and confusing. And point #2 is just way off the mark. I use 3rd party sites for the ease of cancelation and changes, in a few clicks I can change anything vs usually having to email a hotel and wait a...
2024-12-11T07:34:39.000Z
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t1_lk2s80d
christopherd1991
They absolutely do and then you accumulate more once you have status.
<div class="md"><p>They absolutely do and then you accumulate more once you have status.</p> </div>
2024-08-26T21:22:58.000Z
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t1_m1kvg32
christopherd1991
Hey feel free to continue to use a middleman. Just know you are paying the same or more for less service in most cases. Marriott, Hilton, IHG, Wyndham, Choice and others all have great apps that allow you to change cancel in one click. The only ease of use advantage might be with an independent/non-branded property.
<div class="md"><p>Hey feel free to continue to use a middleman. Just know you are paying the same or more for less service in most cases. Marriott, Hilton, IHG, Wyndham, Choice and others all have great apps that allow you to change cancel in one click. The only ease of use advantage might be with an independent/no...
2024-12-11T20:14:36.000Z
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t1_lnduffe
General_Career_1794
I also heard that 3rd parties usually charge \~ 15%-20% commission for a room booked through them. So booking through a hotel directly should be a no-brainer but hotels are not always offering a better deal for some reason...🤔
<div class="md"><p>I also heard that 3rd parties usually charge ~ 15%-20% commission for a room booked through them. So booking through a hotel directly should be a no-brainer but hotels are not always offering a better deal for some reason...🤔</p> </div>
2024-09-16T09:27:41.000Z
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t1_m1ni4j7
kidshibuya
I am either paying the same or less, plus I can still cancel in one click. No idea what all the fud is about.
<div class="md"><p>I am either paying the same or less, plus I can still cancel in one click. No idea what all the fud is about.</p> </div>
2024-12-12T05:46:22.000Z
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t1_mgcpl0w
kibbutznik1
Those apps are good . The problem are the smaller hotels. I never have problems cancelling a hotel — I look at the cancellation policy on OTA and click and cancelled. I probably cancel due to change in p,and 10 times a year and it is easier on hotels.com or the large brand sites than individual hotel sites
<div class="md"><p>Those apps are good . The problem are the smaller hotels. I never have problems cancelling a hotel — I look at the cancellation policy on OTA and click and cancelled. I probably cancel due to change in p,and 10 times a year and it is easier on hotels.com or the large brand sites than individual hotel...
2025-03-06T16:32:34.000Z
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t1_lndxj19
christopherd1991
I will never understand why some hotels won’t match. It’s better for everyone.
<div class="md"><p>I will never understand why some hotels won’t match. It’s better for everyone.</p> </div>
2024-09-16T10:03:59.000Z
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t1_md48nur
bdathorne
Speaking as an employee, something as simple as today we had an Expedia prepaid that was checking out a day early because the weather is bad and they think it's best to head home. Direct booking: okay drive safe, we won't charge you for tonight! OTA: you pre-paid room and tax through [whatever.com](http://whatever.c...
<div class="md"><p>Speaking as an employee, something as simple as today we had an Expedia prepaid that was checking out a day early because the weather is bad and they think it&#39;s best to head home. </p> <p>Direct booking: okay drive safe, we won&#39;t charge you for tonight!</p> <p>OTA: you pre-paid room and tax...
2025-02-16T18:59:15.000Z
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t1_mfz72h9
Frimk
You can cancel in one click unless you are already at the hotel and want to cancel the remaining nights. It happened to me, and believe me, it was really complicated to do. The hotel told me to call Booking, which was supposed to contact the hotel, and then call me back. I called Booking. It seems simple, but it was no...
<div class="md"><p>You can cancel in one click unless you are already at the hotel and want to cancel the remaining nights. It happened to me, and believe me, it was really complicated to do. The hotel told me to call Booking, which was supposed to contact the hotel, and then call me back. I called Booking. It seems si...
2025-03-04T15:50:43.000Z
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t1_lquqdnv
[deleted]
As a former economy hotel manager, I don’t understand that either. I even have to pay a small commission if you book on the franchisor’s website. If you’re a walk-in, then I’m going to open up with online rack rate and be very willing to negotiate downward; most people are lay downs, though. Everyone claims to hav...
<div class="md"><p>As a former economy hotel manager, I don’t understand that either. I even have to pay a small commission if you book on the franchisor’s website. </p> <p>If you’re a walk-in, then I’m going to open up with online rack rate and be very willing to negotiate downward; most people are lay downs, thoug...
2024-10-07T22:50:34.000Z
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t1_mdjvl7n
kidshibuya
Well I booked a hotel directly through their site, but 6 weeks before I needed to cancel (as the hotel advertised itself as close to the event I was attending, but in reality there was an impassable mountain range in the way). They ghosted me and kept the money, all $1100. This would never have happened if I booked t...
<div class="md"><p>Well I booked a hotel directly through their site, but 6 weeks before I needed to cancel (as the hotel advertised itself as close to the event I was attending, but in reality there was an impassable mountain range in the way). They ghosted me and kept the money, all $1100. This would never have hap...
2025-02-19T03:11:38.000Z
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t1_matjkx4
Oldschoolerbadger
Title: How to Get a Refund for a Non-Refundable Hotel Reservation (Yes, It’s Possible) I've used Expedia for 25 years. It was fine—until it wasn’t. Last week, I discovered just how frustratingly unhelpful a company can be. Here’s my story and, more importantly, a step-by-step guide to getting your refund when everyone...
<div class="md"><p>Title: How to Get a Refund for a Non-Refundable Hotel Reservation (Yes, It’s Possible)</p> <p>I&#39;ve used Expedia for 25 years. It was fine—until it wasn’t. Last week, I discovered just how frustratingly unhelpful a company can be. Here’s my story and, more importantly, a step-by-step guide to get...
2025-02-03T22:37:23.000Z
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t1_mgt1z6z
Professional-Line539
Glad you could yet any result that isn't resolved quickly by any sites like that let alone 3 weeks is crazy. With my luck they just want to stop listening to me complaining lol
<div class="md"><p>Glad you could yet any result that isn&#39;t resolved quickly by any sites like that let alone 3 weeks is crazy. With my luck they just want to stop listening to me complaining lol</p> </div>
2025-03-09T05:10:57.000Z
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t1_msqxxj7
Small_Dog_8699
This is great if you are booking a hotel in a country where you speak the native language fluently. I use Expedia in places I don't have the language skills to dicker on the phone.
<div class="md"><p>This is great if you are booking a hotel in a country where you speak the native language fluently.</p> <p>I use Expedia in places I don&#39;t have the language skills to dicker on the phone.</p> </div>
2025-05-17T05:04:56.000Z
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t1_ljuugkt
Aruba808
What if you want to find out what is available? I go to a lot of different cities. I find the information on Booking very useful. I have had situations where I want to stay another day and they want to charge me near double what I got on booking and in fact a couple of times was told by the front desk to use Booking a...
<div class="md"><p>What if you want to find out what is available? I go to a lot of different cities. I find the information on Booking very useful. I have had situations where I want to stay another day and they want to charge me near double what I got on booking and in fact a couple of times was told by the front de...
2024-08-25T13:49:07.000Z
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t1_lqurich
[deleted]
Hard to say. I don’t know why anyone would instruct their front desk clerks in a way that leads to the hotel paying MORE in commissions, but they can do them and might not put thought and focus into maximizing revenues. I did. I’d not only extend your stay and match Booking’s rate, I’d reduce your rate by half of wh...
<div class="md"><p>Hard to say. I don’t know why anyone would instruct their front desk clerks in a way that leads to the hotel paying MORE in commissions, but they can do them and might not put thought and focus into maximizing revenues. I did. I’d not only extend your stay and match Booking’s rate, I’d reduce your...
2024-10-07T22:57:13.000Z
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t1_lrjo4ce
Aruba808
I do find it puzzling when I run into these situations; even frustration at times.
<div class="md"><p>I do find it puzzling when I run into these situations; even frustration at times.</p> </div>
2024-10-12T10:25:51.000Z
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t1_mb5nb9j
corduroychaps
Im too late to this party. I booked a dot com and had to leave after the first night. Their support is a joke. (Jokes on me) I had no outlets and there was exposed wiring. Hotel tried to give me a different room which was just as bad. Hotel refuses to refund and support is saying they cannot do anything. Sonia a charge...
<div class="md"><p>Im too late to this party. I booked a dot com and had to leave after the first night. Their support is a joke. (Jokes on me) I had no outlets and there was exposed wiring. Hotel tried to give me a different room which was just as bad. Hotel refuses to refund and support is saying they cannot do anyth...
2025-02-05T19:16:35.000Z
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t1_mliujt5
Horror_Substance5572
30+ years in hospitality here, all brands, please book direct. Join their rewards programs. OTA reservations are downgraded, bumped, and have terms I guarantee you did not read in the fine print. The customer service on any booking issue is horrendous and the hotel will not be willing to go the extra mile for you. If y...
<div class="md"><p>30+ years in hospitality here, all brands, please book direct. Join their rewards programs. OTA reservations are downgraded, bumped, and have terms I guarantee you did not read in the fine print. The customer service on any booking issue is horrendous and the hotel will not be willing to go the extra...
2025-04-05T11:07:02.000Z
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t1_lhwvs7y
p0weRRR91
from my experience, booking is in 1st place, if you compare it with agoda, it is cheaper, and sometimes the opposite is true Agoda is not a convenient application and support. As I do if I travel to very expensive countries where housing starts from 150 dollars, then I use agoda, any other countries I just take on ...
<div class="md"><p>from my experience, booking is in 1st place, if you compare it with agoda, it is cheaper, and sometimes the opposite is true</p> <p>Agoda is not a convenient application and support.</p> <p>As I do if I travel to very expensive countries where housing starts from 150 dollars, then I use agoda, any ...
2024-08-13T14:15:34.000Z
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t1_ljvt6us
Aruba808
I have found the same. I have had a few problems with Agoda and it was never resolved in my favor. I have been pretty happy with Booking A few times I have used the find a stay near me and it was terrific. Expedia used to be really good but their prices are absolute crap now. The main reason that I liked Expedia was th...
<div class="md"><p>I have found the same. I have had a few problems with Agoda and it was never resolved in my favor. I have been pretty happy with Booking A few times I have used the find a stay near me and it was terrific. Expedia used to be really good but their prices are absolute crap now. The main reason that I l...
2024-08-25T17:08:26.000Z
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t1_lkout7y
dervari
I used to use [hotels.com](http://hotels.com) as they had a pretty decent rewards system. 10 nights and you get a free night worth the average of your 10 nights of stays. Basically a 10% reward system. Now with their 1% reward I book direct and have even gotten some perks like a $25 breakfast voucher at a local rest...
<div class="md"><p>I used to use <a href="http://hotels.com">hotels.com</a> as they had a pretty decent rewards system. 10 nights and you get a free night worth the average of your 10 nights of stays. Basically a 10% reward system. Now with their 1% reward I book direct and have even gotten some perks like a $25 bre...
2024-08-30T15:54:35.000Z
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t1_ls352s6
Technical_College_75
Yeah hotels.com was good if you dont like stick with particular hotel groups.
<div class="md"><p>Yeah hotels.com was good if you dont like stick with particular hotel groups.</p> </div>
2024-10-15T19:28:50.000Z
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t1_llqp5n1
Kodabear213
Third part sites to no verify the legality of listings and often don't post negative reviews.
<div class="md"><p>Third part sites to no verify the legality of listings and often don&#39;t post negative reviews.</p> </div>
2024-09-06T03:32:09.000Z
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t1_lmjyyt5
barefootbecky
Reason: I charge you more to compensate for thier finders fee. Usually around 10%. I even reply to inquiries with just enough info where you can find our website directly without breaking any terms of service agreement. 
<div class="md"><p>Reason: I charge you more to compensate for thier finders fee. Usually around 10%. I even reply to inquiries with just enough info where you can find our website directly without breaking any terms of service agreement. </p> </div>
2024-09-11T03:57:41.000Z
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t1_lmqdsgi
Cooperman411
Expedia charges between 18-33%. Booking 15-18%. Travel agents get 7-10% and are actually helpful and may get you an upgrade. Book direct on the hotel website and the hotel may pay 0 to a couple $ to a couple percent max. If the hotel isn’t savvy and won’t meet the price you find on Expedia or Booking, I punish them. I’...
<div class="md"><p>Expedia charges between 18-33%. Booking 15-18%. Travel agents get 7-10% and are actually helpful and may get you an upgrade. Book direct on the hotel website and the hotel may pay 0 to a couple $ to a couple percent max. If the hotel isn’t savvy and won’t meet the price you find on Expedia or Booking...
2024-09-12T07:28:34.000Z
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t1_lqusfni
[deleted]
Ah, those were the days. The franchisor kind of removed our ability to do that halfway through my run.
<div class="md"><p>Ah, those were the days. The franchisor kind of removed our ability to do that halfway through my run.</p> </div>
2024-10-07T23:02:50.000Z
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t1_lqvjzr8
barefootbecky
Actually booking.com charges 10%, it's only higher if the company needs to use bookingpal to integrate with thier software.  There's no advantage for the hotel to price match, they're promoted more on the OTA for the reservations made through the OTA. Usually there's a quota for status so by price matching all they d...
<div class="md"><p>Actually booking.com charges 10%, it&#39;s only higher if the company needs to use bookingpal to integrate with thier software. </p> <p>There&#39;s no advantage for the hotel to price match, they&#39;re promoted more on the OTA for the reservations made through the OTA. Usually there&#39;s a quota f...
2024-10-08T01:52:31.000Z
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t1_lxi7ega
Spacewalker_23
Same. I’m broke and when I say in a motel or hotel, it’s because I have no other choice. I’m not trying to pay more than I already have to pay, which is already too much for a nasty ass room where people have done all sorts of disgusting things and housekeeping did the bare minimum of making the bed. I car camp anytime...
<div class="md"><p>Same. I’m broke and when I say in a motel or hotel, it’s because I have no other choice. I’m not trying to pay more than I already have to pay, which is already too much for a nasty ass room where people have done all sorts of disgusting things and housekeeping did the bare minimum of making the bed....
2024-11-16T22:45:12.000Z
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t1_lqwg5f2
Cooperman411
What hotel do you work at that’s only paying 10% to Booking? The 3 I work with are all paying 15-18%.
<div class="md"><p>What hotel do you work at that’s only paying 10% to Booking? The 3 I work with are all paying 15-18%.</p> </div>
2024-10-08T06:08:19.000Z
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t1_lrg1hr6
barefootbecky
I'm the financial manager at a coastal florida resort.  They were paying that until I took over 3 years ago and cut out bookingpal since our software integrated directly with booking.com. 
<div class="md"><p>I&#39;m the financial manager at a coastal florida resort.  They were paying that until I took over 3 years ago and cut out bookingpal since our software integrated directly with booking.com. </p> </div>
2024-10-11T17:49:32.000Z
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t1_lrg9mf3
Cooperman411
I know if I don’t have a contract with Booking or Expedia, they pull my rates and availability from the GDS and then I pay 10% commission. This is fully interfaced to my PMS but I pay a $3 transaction fee plus $7 GDS fee. But I’ll also be on page 5 and never get booked anyway. My PMS integrates directly with Booking.co...
<div class="md"><p>I know if I don’t have a contract with Booking or Expedia, they pull my rates and availability from the GDS and then I pay 10% commission. This is fully interfaced to my PMS but I pay a $3 transaction fee plus $7 GDS fee. But I’ll also be on page 5 and never get booked anyway. My PMS integrates direc...
2024-10-11T18:33:50.000Z
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2025-07-06T05:53:14.018Z
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https://www.reddit.com/r/hotels/comments/1ene6os/reasons_to_avoid_using_thirdparty_brokers_expedia/lrg9mf3/
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GreenHorror4252
Is this sub run by hotel owners or something? I've used third-party sites for dozens, perhaps a hundred, hotel stays over the last several years, and never had any problem whatsoever. I've also had them save me a couple of times when unscrupulous hotel owners tried to take advantage. In most cases, the "problems" ...
<div class="md"><p>Is this sub run by hotel owners or something? </p> <p>I&#39;ve used third-party sites for dozens, perhaps a hundred, hotel stays over the last several years, and never had any problem whatsoever. I&#39;ve also had them save me a couple of times when unscrupulous hotel owners tried to take advantage...
2024-09-19T21:12:30.000Z
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https://www.reddit.com/r/hotels/comments/1ene6os/reasons_to_avoid_using_thirdparty_brokers_expedia/lny9kpy/