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class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
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Taskmaster2-train-1925 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in San Francisco.
ASSISTANT: Yes, may I know your dates for stay?
USER: Sure, March 14th to March 22nd.
ASSISTANT: Okay. Okay, Got it.
USER: Actually, make that March 14th to March 18th, please.
ASSISTANT: How many guests will join you?
USER: There will be two adults and two children... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in San Francisco.
ASSISTANT: Yes, may I know your dates for stay?
USER: Sure, March 14th to March 22nd.
ASSISTANT: Okay. Okay, Got it.
USER:... | null | null | null | null | null | null | false | false | false | false | false | 738 | 772 | 108 | 0.877273 | 0.122727 | 34 | 0.044041 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1278 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a great idea. I love tacos. What else do you like to do?
ASSISTANT: I enjoy hunting and fishing. What about you? Do you have any hobbies?
USER: I don't have much time for hobbies. I spend most of my time with my kids.
ASSISTANT: Yes. Have you ever lived with my kids?
USER: Hello! Can you help m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a great idea. I love tacos. What else do you like to do?
ASSISTANT: I enjoy hunting and fishing. What about you? Do you have any hobbies?
USER: I don't... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 509 | 543 | 104 | 0.839258 | 0.160742 | 34 | 0.062615 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-210 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I don't have a bow, but I do enjoy archery. Do you have any hobbies?
ASSISTANT: Yes, I love to go hunting and fishing with my family. What do you like to do in your spare time?
USER: I like to play video games. I'm a big fan of Call of Duty. What about you?
ASSISTANT: I'm not much of a gamer. I spend most of ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I don't have a bow, but I do enjoy archery. Do you have any hobbies?
ASSISTANT: Yes, I love to go hunting and fishing with my family. What do you like to do in your s... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 519 | 553 | 104 | 0.841705 | 0.158295 | 34 | 0.061483 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-229 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm so sorry for your loss as well. I know how hard it is to lose pets.
ASSISTANT: Thank you. Yes, it is very hard. Do you have any pets of your own?
USER: No, I don't. I wish I did though. I would love to have a dog.
ASSISTANT: You should get one. They are great companions. What kind of dog do you want to get?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm so sorry for your loss as well. I know how hard it is to lose pets.
ASSISTANT: Thank you. Yes, it is very hard. Do you have any pets of your own?
USER: No, I don't. I... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 628 | 662 | 106 | 0.861979 | 0.138021 | 34 | 0.05136 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-853 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I have never been to Austin, but I would love to go one day. What kind of music do they play?
ASSISTANT: They play all kinds of music. They have been around since the early 1960s. They were founded in 1962.
USER: Wow, that is a long time ago. Do they have a lot of live music there?
ASSISTANT: I am not sure, but... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I have never been to Austin, but I would love to go one day. What kind of music do they play?
ASSISTANT: They play all kinds of music. They have been around since the ea... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 763 | 797 | 108 | 0.880663 | 0.119337 | 34 | 0.04266 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-420 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, she found out. I am so ashamed of myself. What did you do?
ASSISTANT: I'm sorry to hear that. I don't know what I would have done if I was in your shoes.
USER: Thank you. It was a long time ago, but I still feel so bad about it.
ASSISTANT: Don't feel too bad. It happens to the best of us. What kind of bus... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, she found out. I am so ashamed of myself. What did you do?
ASSISTANT: I'm sorry to hear that. I don't know what I would have done if I was in your shoes.
USER: Tha... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 562 | 596 | 105 | 0.850214 | 0.149786 | 34 | 0.057047 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1915 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Oh, I'm sorry to hear that. Do you have any hobbies to keep you busy?
ASSISTANT: I like to read books and watch movies. What about you? What do you like to do?
USER: Do you love watching it? What city do you like? What about you?
ASSISTANT: I would like to find a movie to see in Fairfield. I would prefer a 3d sho... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Oh, I'm sorry to hear that. Do you have any hobbies to keep you busy?
ASSISTANT: I like to read books and watch movies. What about you? What do you like to do?
USER: Do y... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-115 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's interesting, I didn't know that. Do you have any pets? I have a cat.
ASSISTANT: I do! I have two cats and a dog. What kind of cat do you have?
USER: I've a Siamese cat. He's a bit of a handful, but I love him.
ASSISTANT: I love siamese cats! They are one of the most popular breeds of cats in the world.
USE... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's interesting, I didn't know that. Do you have any pets? I have a cat.
ASSISTANT: I do! I have two cats and a dog. What kind of cat do you have?
USER: I've a Siamese... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 643 | 677 | 106 | 0.864623 | 0.135377 | 34 | 0.050222 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-327 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to help with planning my summer vacation.
ASSISTANT: I would love to help you with your summer vacation. Where are you planning to stay?
USER: I plan to stay in Naples, Florida near the beach.
ASSISTANT: Would you like your hotel to be on the beachfront?
USER: Yes, I like the beach tan.
ASSISTANT: Wh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to help with planning my summer vacation.
ASSISTANT: I would love to help you with your summer vacation. Where are you planning to stay?
USER: I plan to stay... | null | null | null | null | null | null | false | false | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3282 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking to book a flight to Charlotte, North Carolina.
ASSISTANT: No problem, I see that you're in Seattle. Is that where you want to fly out from?
USER: That's correct.
ASSISTANT: How many tickets and what date range?
USER: I like just one ticket and the dates would be April 1st and through April 5th I w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking to book a flight to Charlotte, North Carolina.
ASSISTANT: No problem, I see that you're in Seattle. Is that where you want to fly out from?
USER: That's c... | null | null | null | null | null | null | false | false | false | false | false | 523 | 557 | 104 | 0.842663 | 0.157337 | 34 | 0.061041 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1788 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: Hello, How can I help you?
USER: Hello, I need help getting information about a hotel I plan to stay at in the coming weeks.
ASSISTANT: Okay, Where were you planning on staying?
USER: I'm going to be staying at the inn at Squaw Creek in Squaw Valley, California.
ASSISTANT: Okay, That's a great H... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: Hello, How can I help you?
USER: Hello, I need help getting information about a hotel I plan to stay at in the coming weeks.
ASSISTANT: Okay, Where were... | null | null | null | null | null | null | false | false | false | false | false | 600 | 634 | 105 | 0.857916 | 0.142084 | 34 | 0.053628 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2388 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes. I'm looking for a flight. I'm going to Seattle.
ASSISTANT: How can I help you? Great. I can help you book a flight. I see that you're in New York, is that where you want to fly out from?
USER: Correct.
ASSISTANT: Do you have a preference, which New York airport?
USER: JFK, please.
ASSISTANT: Okay, got it. Wh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes. I'm looking for a flight. I'm going to Seattle.
ASSISTANT: How can I help you? Great. I can help you book a flight. I see that you're in New York, is that where you ... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3575 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need help finding a flight to Los Angeles.
ASSISTANT: Hello! Okay from which airport in New York city?
USER: Which one's the cheapest?
ASSISTANT: There are three JFK, La Guardia and Newark.
USER: LaGuardia, please.
ASSISTANT: Okay.
USER: La Guardia.
ASSISTANT: What else can you tell me?
USER: If I can fly on De... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help finding a flight to Los Angeles.
ASSISTANT: Hello! Okay from which airport in New York city?
USER: Which one's the cheapest?
ASSISTANT: There are three JFK, L... | null | null | null | null | null | null | false | false | false | false | false | 650 | 684 | 106 | 0.865823 | 0.134177 | 34 | 0.049708 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-888 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: They are coming for a week. I am so excited to see them. How about you?
ASSISTANT: I haven't seen them in a long time, but I'm looking forward to it. I hope you have a great time!
USER: Thank you! I'm sure I will. Do you have any plans for the weekend?
ASSISTANT: I'm going to a comedy show with some friends. ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: They are coming for a week. I am so excited to see them. How about you?
ASSISTANT: I haven't seen them in a long time, but I'm looking forward to it. I hope you have a ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 659 | 693 | 106 | 0.867334 | 0.132666 | 34 | 0.049062 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-2371 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello, my wife and I are want to see a movie tonight. What is available in the town of Land's End, Montana? \rwe are new here.
ASSISTANT: There is one theater theater in Land's End, Montana called the Legacy Monument Family 12.
USER: Sounds good. We will find it. What is playing?
ASSISTANT: There are two films cu... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, my wife and I are want to see a movie tonight. What is available in the town of Land's End, Montana? \rwe are new here.
ASSISTANT: There is one theater theater in ... | null | null | null | null | null | null | false | false | false | false | false | 481 | 515 | 104 | 0.831987 | 0.168013 | 34 | 0.066019 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2337 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Thank you for contacting AcmeBrand. How may I help you?
USER: Hi I have a question about your return policy
ASSISTANT: Sure thing, what would you like to know?
USER: I bought a pair of boots for a birthday present but it's not the right size. I wanted to know how I can return it?
ASSISTANT: Alright, I believ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Thank you for contacting AcmeBrand. How may I help you?
USER: Hi I have a question about your return policy
ASSISTANT: Sure thing, what would you like to know?
USER:... | {"intent": "refund_initiate", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | refund_initiate | null | null | null | false | true | false | false | false | 623 | 657 | 106 | 0.861075 | 0.138925 | 34 | 0.05175 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3838 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Are there any good polish restaurants in the city?
ASSISTANT: I'm sorry, I don't have any Polish restaurants in the area. Is there anything else you'd be interested in?
USER: Hm, how about we try the centre area for the polish food.
ASSISTANT: There are no Polish restaurants in the city. Would you like to try som... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Are there any good polish restaurants in the city?
ASSISTANT: I'm sorry, I don't have any Polish restaurants in the area. Is there anything else you'd be interested in?
U... | null | null | null | null | null | null | false | false | false | false | false | 485 | 519 | 104 | 0.833066 | 0.166934 | 34 | 0.065511 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2406 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi. Can you help me find an east hotel?
ASSISTANT: Sure, did you need anything else specifically?
USER: I would like something with 4 or 5 stars.
ASSISTANT: We have six four star guesthouses on the east side. Does price matter?
USER: No, it does not matter. I am also looking a for place with free parking.
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. Can you help me find an east hotel?
ASSISTANT: Sure, did you need anything else specifically?
USER: I would like something with 4 or 5 stars.
ASSISTANT: We have six f... | null | null | null | null | null | null | false | false | false | false | false | 502 | 536 | 104 | 0.8375 | 0.1625 | 34 | 0.063433 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1847 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. Do you sell a lot of fresh fruits, vegetables, and meats?
ASSISTANT: yes i do . i also own my own business . what do you do for a living ?
USER: I'm a high school student, so I don't have a job yet. What kind of business do you own?
ASSISTANT: i own a bakery . what are you studying in high school ? w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. Do you sell a lot of fresh fruits, vegetables, and meats?
ASSISTANT: yes i do . i also own my own business . what do you do for a living ?
USER: I'm a high s... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 789 | 823 | 108 | 0.883996 | 0.116004 | 34 | 0.041312 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1267 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. Looking for a hotel in New Orleans.
ASSISTANT: How may I help you?
USER: This Friday till next Tuesday.
ASSISTANT: When would you like to stay in New Orleans?
USER: Yeah. I would like to have a room with a balcony.
ASSISTANT: From the 17th until 21st of March. Okay and what preferences do you have for this... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. Looking for a hotel in New Orleans.
ASSISTANT: How may I help you?
USER: This Friday till next Tuesday.
ASSISTANT: When would you like to stay in New Orleans?
USER... | null | null | null | null | null | null | false | false | false | false | false | 480 | 514 | 104 | 0.831715 | 0.168285 | 34 | 0.066148 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2530 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi! How can I help you? This chat will automatically disconnect after a couple of minutes.
USER: Yes i signed up for you guys premium subscription and i have some wuestions questions?
ASSISTANT: Ok! Give me just a moment to pull up your info.
USER: I want to know the status of my subscription
ASSISTANT: Can ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi! How can I help you? This chat will automatically disconnect after a couple of minutes.
USER: Yes i signed up for you guys premium subscription and i have some wu... | {"intent": "status_questions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | status_questions | null | null | null | false | true | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster3-train-1458 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey Hi! I would like to watch a movie tonight!
ASSISTANT: OK. And in what city?
USER: My choice would be Creeks's End, Oregon .
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: Yes, I have a particular choice of a movie name and that would be "Mulan" and when through the... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey Hi! I would like to watch a movie tonight!
ASSISTANT: OK. And in what city?
USER: My choice would be Creeks's End, Oregon .
ASSISTANT: Creek’s End, Oregon. Got it. Is... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-937 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yeah, I know what you mean. My brother and I both have red hair, so we thought it would be funny.
ASSISTANT: Red hair is so beautiful. I wish I had red hair. Do you have any hobbies?
USER: I like to play video games. What about you? What kind of hobbies do you have?
ASSISTANT: Video games are fun. I like going to... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yeah, I know what you mean. My brother and I both have red hair, so we thought it would be funny.
ASSISTANT: Red hair is so beautiful. I wish I had red hair. Do you have ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 552 | 586 | 105 | 0.848046 | 0.151954 | 34 | 0.05802 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1227 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yeah, I'm looking to book a hotel in Naples, Florida in June.
ASSISTANT: Okay, sure thing. What dates in June sir?
USER: June 9th through the 16th.
ASSISTANT: Okay, so a total of 7 nights. Is that correct?
USER: Yes, that's correct.
ASSISTANT: Awesome and what are you looking for in this hotel?
USER: Oh well, I'm... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yeah, I'm looking to book a hotel in Naples, Florida in June.
ASSISTANT: Okay, sure thing. What dates in June sir?
USER: June 9th through the 16th.
ASSISTANT: Okay, so a ... | null | null | null | null | null | null | false | false | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-575 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, that's impressive. I've never played an instrument before. Do you enjoy it?
ASSISTANT: Yes, I do enjoy it. It's a lot of fun. What do you like to do for fun?
USER: I like to spend time with my family. What about you? Do you have any hobbies?
ASSISTANT: I enjoy spending time with family as well. I also lik... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, that's impressive. I've never played an instrument before. Do you enjoy it?
ASSISTANT: Yes, I do enjoy it. It's a lot of fun. What do you like to do for fun?
USER:... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 518 | 552 | 104 | 0.841463 | 0.158537 | 34 | 0.061594 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SGD-train-1147 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I want to look at some events, any ideas?
ASSISTANT: Any particular type of event like Music or Sports and what city are you looking in?
USER: I am wanting some Sports events in LAX.
ASSISTANT: At Dodger Stadium they have dodgers vs cubs.
USER: Any other events? I want on for this saturday, in new york city.
ASSI... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to look at some events, any ideas?
ASSISTANT: Any particular type of event like Music or Sports and what city are you looking in?
USER: I am wanting some Sports ev... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
Taskmaster2-train-1494 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in San Francisco, California.
ASSISTANT: Okay, I can help you with that. Which dates are you going to be traveling to San Francisco, California?
USER: From February 1st through February 7th.
ASSISTANT: Okay. Do you have any maximum price per night?
USER: Yes, $100.
ASSISTANT: Okay, d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in San Francisco, California.
ASSISTANT: Okay, I can help you with that. Which dates are you going to be traveling to San Francisco, Califor... | null | null | null | null | null | null | false | false | false | false | false | 489 | 523 | 104 | 0.834131 | 0.165869 | 34 | 0.06501 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-754 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Have you ever been diagnosed with OCD? It's a mental disorder where people feel the need to check things repeatedly.
ASSISTANT: I have not but I have heard of it. It is a disorder in which people have to perform certain routines repeatedly
USER: Yes, it's very common in children and adoles... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Have you ever been diagnosed with OCD? It's a mental disorder where people feel the need to check things repeatedly.
ASSISTANT: I have not but I h... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 602 | 636 | 105 | 0.8583 | 0.1417 | 34 | 0.053459 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1369 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a restaurant in Cambridge that serves Turkish food and is located in the west.
ASSISTANT: I'm sorry, but there are no restaurants that fit those criteria. Would you like me search in another area, or for a different type of food?
USER: is there a restaurant serving indian food?
ASSISTANT: There a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a restaurant in Cambridge that serves Turkish food and is located in the west.
ASSISTANT: I'm sorry, but there are no restaurants that fit those criteria... | null | null | null | null | null | null | false | false | false | false | false | 558 | 592 | 105 | 0.849354 | 0.150646 | 34 | 0.057432 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-519 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I do get along with my boss. He's a great guy. What do you do for a living?
ASSISTANT: I am a dancer. I love dancing so much that I decided to pursue a career in it.
USER: That's awesome. Dancing is so much fun. Do you have any pets?
ASSISTANT: No, I don't. I would love to have a dog, but my apartment doesn't... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I do get along with my boss. He's a great guy. What do you do for a living?
ASSISTANT: I am a dancer. I love dancing so much that I decided to pursue a career in it.
US... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1962 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi there. I'd like help in finding a hotel in New Orleans.
ASSISTANT: I can help you with that. How many people will be there?
USER: Well, there is my wife and me and we have 2 year old daughter, so she doesn't need a bed but technically she'll be there. And we also have a dog.
ASSISTANT: How many beds or rooms d... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi there. I'd like help in finding a hotel in New Orleans.
ASSISTANT: I can help you with that. How many people will be there?
USER: Well, there is my wife and me and we ... | null | null | null | null | null | null | false | false | false | false | false | 723 | 757 | 107 | 0.876157 | 0.123843 | 34 | 0.044914 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1902 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay.
USER: Somewhere in Carlsbad, California preferably.
ASSISTANT: Alright.
USER: I'll be coming with my family on June 17th, 2017. Is there anything available that is around $250 a night?
ASSISTANT: Yes.
USER: I'd like it to be kind of family-friendly... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Okay.
USER: Somewhere in Carlsbad, California preferably.
ASSISTANT: Alright.
USER: I'll be coming with my fam... | null | null | null | null | null | null | false | false | false | false | false | 501 | 535 | 104 | 0.837246 | 0.162754 | 34 | 0.063551 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3529 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello!
ASSISTANT: What's up?
USER: I need a flight.
ASSISTANT: Alright.
USER: Going to Denver, round-trip.
ASSISTANT: Okay. From New York?
USER: Yes.
ASSISTANT: Which airport?
USER: I guess JFK.
ASSISTANT: Okay from JFK to Denver International.
USER: Correct.
ASSISTANT: What else can you tell me?
USER: Non-stop f... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello!
ASSISTANT: What's up?
USER: I need a flight.
ASSISTANT: Alright.
USER: Going to Denver, round-trip.
ASSISTANT: Okay. From New York?
USER: Yes.
ASSISTANT: Which air... | null | null | null | null | null | null | false | false | false | false | false | 555 | 589 | 105 | 0.848703 | 0.151297 | 34 | 0.057725 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-1554 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi, there. How may I help you?
USER: Hi I have a question
ASSISTANT: Sure.
USER: My wife signed up for the premium subscription but I'm not sure what that exactly does. Can you explain what benefits I get? And how does a subscription get cancelled?
ASSISTANT: I sure can.
ASSISTANT: Do you know your membersh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi, there. How may I help you?
USER: Hi I have a question
ASSISTANT: Sure.
USER: My wife signed up for the premium subscription but I'm not sure what that exactly d... | {"intent": "policy_3", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | policy_3 | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2402 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Find me train times from cambridge to london liverpool street.
ASSISTANT: Which day would you be traveling?
USER: Wednesday, please. Any time after 08:00.
ASSISTANT: I have train TR5874 that leaves at 09:59 and arrives in London Liverpool Street at 11:27. Would that suit your needs?
USER: Yes, I would like a tick... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Find me train times from cambridge to london liverpool street.
ASSISTANT: Which day would you be traveling?
USER: Wednesday, please. Any time after 08:00.
ASSISTANT: I ha... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-679 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi, would you be able to recommend a museum?
ASSISTANT: Sure. There are 23 different museums in the city. Is there an area of town or type of museum you were most interested in?
USER: I don't have a preference. Can you please recommend one?
ASSISTANT: I would recommend the byard art. Will that work?
USER: That wo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, would you be able to recommend a museum?
ASSISTANT: Sure. There are 23 different museums in the city. Is there an area of town or type of museum you were most interes... | null | null | null | null | null | null | false | false | false | false | false | 572 | 606 | 105 | 0.852321 | 0.147679 | 34 | 0.056106 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-1563 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Okay. I can help you with that.
USER: I'm looking for a hotel from December 23rd through December 25th.
ASSISTANT: What else can you tell me?
USER: I'm looking for one right in Times Square.
ASSISTANT: Okay and what else?
USER: I'm looking for one tha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Okay. I can help you with that.
USER: I'm looking for a hotel from December 23rd through December 25th.
ASS... | null | null | null | null | null | null | false | false | false | false | false | 542 | 576 | 105 | 0.845815 | 0.154185 | 34 | 0.059028 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2645 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd like to see a movie tonight
ASSISTANT: OK. And in what city?
USER: I live in Creek's End, Oregon
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: I'd like to see Mulan, my friends all said it was a great movie.
ASSISTANT: Sure. In Creek’s End, Oregon, I see that Mula... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to see a movie tonight
ASSISTANT: OK. And in what city?
USER: I live in Creek's End, Oregon
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie y... | null | null | null | null | null | null | false | false | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1770 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a multiple sports attraction in the south. Anything available?
ASSISTANT: We have one such location.
USER: Great, could you give me some more information about the location?
ASSISTANT: Sure. The Cherry Hinton Village Centre is a multiple sports attraction located in the East.
USER: Do you have any... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a multiple sports attraction in the south. Anything available?
ASSISTANT: We have one such location.
USER: Great, could you give me some more information ... | null | null | null | null | null | null | false | false | false | false | false | 571 | 605 | 105 | 0.852113 | 0.147887 | 34 | 0.056198 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2918 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, I'm looking for a flight.
ASSISTANT: Hi, How can I help you? Okay, Where would you like to go?
USER: I'm going to Seattle.
ASSISTANT: Do you need a round trip flight or one way flight?
USER: Yes, It's round-trip.
ASSISTANT: Okay, Can you tell me the dates of your travel?
USER: Yes, I have planned a trip fo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, I'm looking for a flight.
ASSISTANT: Hi, How can I help you? Okay, Where would you like to go?
USER: I'm going to Seattle.
ASSISTANT: Do you need a round trip flig... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1030 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a place with free parking, Internet is not required.
ASSISTANT: Alright, there about 30 or so hotels that would work. Did you prefer a certain area or price range?
USER: I don't really have an area or price range in mind at the moment, but I am looking for a place that's a guesthouse.
ASSISTANT: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a place with free parking, Internet is not required.
ASSISTANT: Alright, there about 30 or so hotels that would work. Did you prefer a certain area or pr... | null | null | null | null | null | null | false | false | false | false | false | 624 | 658 | 106 | 0.861257 | 0.138743 | 34 | 0.051672 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-830 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a hotel with free wifi but I don't need free parking.
ASSISTANT: There are over 30 to choose from. Is there a certain part of town you prefer?
USER: I'm looking for one that is moderately priced and don't have a preference on where exactly it is.
ASSISTANT: The Ashley hotel is the North and is priced at mo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a hotel with free wifi but I don't need free parking.
ASSISTANT: There are over 30 to choose from. Is there a certain part of town you prefer?
USER: I'm looking fo... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3066 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hello! I'm looking for a museum to go to.
ASSISTANT: Cambridge has so many great museums to choose from, what sort of museum are you interested in visiting?
USER: I would like any type of museum that is located in the centre of town. Can you provide me with an address?
ASSISTANT: There are 11 museums in that area... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello! I'm looking for a museum to go to.
ASSISTANT: Cambridge has so many great museums to choose from, what sort of museum are you interested in visiting?
USER: I would... | null | null | null | null | null | null | false | false | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3901 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, Can you help me book a round-trip flight from San Francisco to Amsterdam?
ASSISTANT: When will you be traveling?
USER: I'll be leaving this Sunday. So, the 15th and then coming back on the 20th.
ASSISTANT: Do you have any other preferences?
USER: I need the flight to leave in the evening if that's at all poss... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, Can you help me book a round-trip flight from San Francisco to Amsterdam?
ASSISTANT: When will you be traveling?
USER: I'll be leaving this Sunday. So, the 15th and t... | null | null | null | null | null | null | false | false | false | false | false | 489 | 523 | 104 | 0.834131 | 0.165869 | 34 | 0.06501 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1143 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello my friend and I want to see a movie tonight.
ASSISTANT: So, that will be two people?
USER: Yes. We are here in Hillview, Oregon.
ASSISTANT: The theater I show in Hillview is the Mountain AMC 16.
USER: What's playing?
ASSISTANT: Currently, at the Mountain AMC 16 No Time To Die and Mulan are playing.
USER: Wh... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello my friend and I want to see a movie tonight.
ASSISTANT: So, that will be two people?
USER: Yes. We are here in Hillview, Oregon.
ASSISTANT: The theater I show in Hi... | null | null | null | null | null | null | false | false | false | false | false | 526 | 560 | 104 | 0.843373 | 0.156627 | 34 | 0.060714 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1991 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel in San Diego.
ASSISTANT: Okay, let me help you with that. What else can you tell me?
USER: I'd like it to be from January 5th to January 7th.
ASSISTANT: Okay.
USER: It would be for two people.
ASSISTANT: Sure thing.
USER: I will not be bringing any kids.
ASSISTANT: Okay. Where are yo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel in San Diego.
ASSISTANT: Okay, let me help you with that. What else can you tell me?
USER: I'd like it to be from January 5th to January 7th... | null | null | null | null | null | null | false | false | false | false | false | 507 | 541 | 104 | 0.83876 | 0.16124 | 34 | 0.062847 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-218 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm so sorry for your loss as well. I know how hard it is to lose pets.
ASSISTANT: Thank you. Yes, it is very hard. Do you have any pets of your own?
USER: No, I don't. I wish I did though. I would love to have a dog.
ASSISTANT: You should get one. They are great companions. What kind of dog do you want to get?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm so sorry for your loss as well. I know how hard it is to lose pets.
ASSISTANT: Thank you. Yes, it is very hard. Do you have any pets of your own?
USER: No, I don't. I... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-125 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I would like to take your help to find a hotel in Nashville, Tennessee.
ASSISTANT: Hello, How may I assist you? Okay, what are your preferences?
USER: Well, I want it to be about three stars.
ASSISTANT: Do you mean 3 star user rated or 3 star hotel class?
USER: I'm looking for three star hotel class.
ASSISTAN... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like to take your help to find a hotel in Nashville, Tennessee.
ASSISTANT: Hello, How may I assist you? Okay, what are your preferences?
USER: Well, I want it... | null | null | null | null | null | null | false | false | false | false | false | 492 | 526 | 104 | 0.834921 | 0.165079 | 34 | 0.064639 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2929 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to help with finding a flight.
ASSISTANT: Okay, I can help.
USER: Great, well, I need to find a flight to Barcelona.
ASSISTANT: Barcelona?
USER: Right.
ASSISTANT: Alright, what else?
USER: Well, what airlines do you have available for a flight to Barcelona?
ASSISTANT: Okay, I have El Prat, General Jo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to help with finding a flight.
ASSISTANT: Okay, I can help.
USER: Great, well, I need to find a flight to Barcelona.
ASSISTANT: Barcelona?
USER: Right.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 750 | 784 | 108 | 0.878924 | 0.121076 | 34 | 0.043367 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2105 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my mother and stepfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
ASSIST... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my mother and stepfather, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 ticket... | null | null | null | null | null | null | false | false | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1042 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello assistant.
ASSISTANT: Hello user.
USER: Hi. I'm looking to find a hotel.
ASSISTANT: Great, I can assist you with that.
USER: Awesome.
ASSISTANT: Where would you like to stay?
USER: In Phoenix, Arizona.
ASSISTANT: Okay, in Phoenix. When would you like to stay there?
USER: I'd like to stay there on April 3rd ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello assistant.
ASSISTANT: Hello user.
USER: Hi. I'm looking to find a hotel.
ASSISTANT: Great, I can assist you with that.
USER: Awesome.
ASSISTANT: Where would you lik... | null | null | null | null | null | null | false | false | false | false | false | 616 | 650 | 106 | 0.859788 | 0.140212 | 34 | 0.052308 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3619 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. Assistant, can you help me find a flight out of LaGuardia?
ASSISTANT: Sure.
USER: Yeah. I am going to be going on a vacation to San Francisco and I'm hoping to leave June 9th and come back June 20th.
ASSISTANT: Okay. La Guardia to SFO. June 9 to June 20.
USER: That's right.
ASSISTANT: What else?
USER: I'm loo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. Assistant, can you help me find a flight out of LaGuardia?
ASSISTANT: Sure.
USER: Yeah. I am going to be going on a vacation to San Francisco and I'm hoping to leave ... | null | null | null | null | null | null | false | false | false | false | false | 853 | 887 | 109 | 0.890562 | 0.109438 | 34 | 0.038331 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-450 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: I would be happy to help. Where New York City would you like to stay?
USER: In New York City itself.
ASSISTANT: What dates are you looking to stay?
USER: 29th to the 30th of December.
ASSISTANT: You would like to stay anywhere in New York City?
USER: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: I would be happy to help. Where New York City would you like to stay?
USER: In New York City itself.
ASSIST... | null | null | null | null | null | null | false | false | false | false | false | 527 | 561 | 104 | 0.843609 | 0.156391 | 34 | 0.060606 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-244 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Hi, how can I help you? Okay. When you are looking to book the hotel?
USER: Okay. I want this hotel for this weekend from Friday, March 17th to Sunday, March 19th. Okay. It's going to be for two people. One bed is fine.
ASSISTANT: No problem... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'd like help finding a hotel in Nashville, Tennessee.
ASSISTANT: Hi, how can I help you? Okay. When you are looking to book the hotel?
USER: Okay. I want this hot... | null | null | null | null | null | null | false | false | false | false | false | 590 | 624 | 105 | 0.855967 | 0.144033 | 34 | 0.054487 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3327 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to book a flight from LA to Madrid.
ASSISTANT: Sure, I can help you with that. When would you like to leave and return?
USER: I would like to leave this Sunday and return 5 days later on July 7th, 2017.
ASSISTANT: So you want to leave on this Sunday, July 2nd and return on Friday, July 7th. Is that c... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to book a flight from LA to Madrid.
ASSISTANT: Sure, I can help you with that. When would you like to leave and return?
USER: I would like to leave this Sund... | null | null | null | null | null | null | false | false | false | false | false | 554 | 588 | 105 | 0.848485 | 0.151515 | 34 | 0.057823 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-754 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi I'm looking for a restaurant in the center, one that is inexpensive.
ASSISTANT: Bedouin on 100 Mill Road City Centre is available. It serves African food. Would you like a reservation?
USER: Is there a restaurant that serves Tuscan food?
ASSISTANT: I'm sorry, but I don't show any Tuscan restaurants.
USER: Can ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi I'm looking for a restaurant in the center, one that is inexpensive.
ASSISTANT: Bedouin on 100 Mill Road City Centre is available. It serves African food. Would you li... | null | null | null | null | null | null | false | false | false | false | false | 528 | 562 | 104 | 0.843844 | 0.156156 | 34 | 0.060498 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-579 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's so cool! I've never been to China, but I'd love to go someday.
ASSISTANT: Are you looking to buy tickets?
USER: Hello! I'm looking for child-friendly attractions in Philadelphia. Can you assist me?
ASSISTANT: I'd be happy to. I have found [count] results that match your criteria. [attraction_name] are a fa... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's so cool! I've never been to China, but I'd love to go someday.
ASSISTANT: Are you looking to buy tickets?
USER: Hello! I'm looking for child-friendly attractions i... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 480 | 514 | 104 | 0.831715 | 0.168285 | 34 | 0.066148 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3601 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hey, could you help me book a flight from New York City to London? Leaving this evening.
ASSISTANT: I'm happy to help you book your plane tickets today. How many tickets will you be booking?
USER: Perfect. Just one.
ASSISTANT: When are you returning?
USER: I'm going to return 4 days from now and I'd also like to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey, could you help me book a flight from New York City to London? Leaving this evening.
ASSISTANT: I'm happy to help you book your plane tickets today. How many tickets ... | null | null | null | null | null | null | false | false | false | false | false | 530 | 564 | 104 | 0.844311 | 0.155689 | 34 | 0.060284 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1442 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Any good movies on tonight?
ASSISTANT: Sure. What movie would you like to see?
USER: Uh, do you know what's playing at Boulevard 14 Cinema in Petaluma, CA?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Mulan? Can you tell me about that o... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Any good movies on tonight?
ASSISTANT: Sure. What movie would you like to see?
USER: Uh, do you know what's playing at Boulevard 14 Cinema in Petaluma, CA?
ASSISTANT: OK.... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-430 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't have a company yet, but I do have a son who plays football for the local team.
ASSISTANT: That's really cool. I wish I had a son to play football with. What position does he play?
USER: He's a wide receiver. He's pretty good at it, too. What do you do for a living?
ASSISTANT: I work at a grocery store as ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't have a company yet, but I do have a son who plays football for the local team.
ASSISTANT: That's really cool. I wish I had a son to play football with. What posit... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1192 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi.
ASSISTANT: How can I help you?
USER: I need help finding a hotel in New Orleans. Can you help?
ASSISTANT: Sure thing. What can you tell me?
USER: There will be two of us, but we just need one room. It needs to have a queen-size bed in at, at least. We will be traveling from We're going to be leaving this comi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi.
ASSISTANT: How can I help you?
USER: I need help finding a hotel in New Orleans. Can you help?
ASSISTANT: Sure thing. What can you tell me?
USER: There will be two of... | null | null | null | null | null | null | false | false | false | false | false | 660 | 694 | 106 | 0.8675 | 0.1325 | 34 | 0.048991 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-324 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Errands. I have a lot of paperwork to do. What do you do?
ASSISTANT: I'm a designer for a video game company. What kind of paper work do you have?
USER: I work for an insurance company. It can be stressful at times. Do you have any hobbies?
ASSISTANT: I love to play video games! I've been working on a new game fo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Errands. I have a lot of paperwork to do. What do you do?
ASSISTANT: I'm a designer for a video game company. What kind of paper work do you have?
USER: I work for an ins... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-940 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Me too! It was a nice surprise. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. I love spending time with them. What about you?
USER: I spend a lot of time working on my car. It's my favorite thing to do.
ASSISTANT: That's cool. What kind of car do you have? I drive a Fo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Me too! It was a nice surprise. What do you like to do in your spare time?
ASSISTANT: I like to spend time with my family. I love spending time with them. What about you?... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1884 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Dinghies are used for recreational purposes, but they are also used for transportation.
ASSISTANT: Yes, they are used to transport people and goods from one place to another. Do you have a dinghy?
USER: I do not, but I have ridden on them before. They are very fun to ride.
ASSISTANT: I have never ridden one, but ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Dinghies are used for recreational purposes, but they are also used for transportation.
ASSISTANT: Yes, they are used to transport people and goods from one place to anot... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 534 | 568 | 104 | 0.845238 | 0.154762 | 34 | 0.059859 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-250 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Surfing is a lot of fun, but it can be very dangerous if you don't know what you're doing.
ASSISTANT: Yes, that is true. Surfers must be very skilled to ride waves in the ocean.
USER: I think it's a lot easier than surfing on a wave pool, which is what I usually do.
ASSISTANT: That makes sense. Do you ever go to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Surfing is a lot of fun, but it can be very dangerous if you don't know what you're doing.
ASSISTANT: Yes, that is true. Surfers must be very skilled to ride waves in the... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 558 | 592 | 105 | 0.849354 | 0.150646 | 34 | 0.057432 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2885 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need help with the train schedule, please.
ASSISTANT: I have almost 3,000 trains on schedule. What is your preferred departure day and time and arrival day and time?
USER: I would need a train leaving Cambridge and arriving in Peterborough on Thursday at 15:45.
ASSISTANT: We have the TR4274 arriving in Peterbor... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help with the train schedule, please.
ASSISTANT: I have almost 3,000 trains on schedule. What is your preferred departure day and time and arrival day and time?
US... | null | null | null | null | null | null | false | false | false | false | false | 507 | 541 | 104 | 0.83876 | 0.16124 | 34 | 0.062847 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-179 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, she doesn't go to school. She's in high school. Do you have any siblings?
ASSISTANT: Yes, I have two older brothers and two younger sisters. I am the youngest. How about you?
USER: I'm the oldest. I have a brother, too, but he's a lot older than me.
ASSISTANT: That's cool. What do you like to do for fun? I li... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, she doesn't go to school. She's in high school. Do you have any siblings?
ASSISTANT: Yes, I have two older brothers and two younger sisters. I am the youngest. How ab... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3870 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need help in booking a flight, please.
ASSISTANT: Hello, how can I help you? Sorry, what did you say?
USER: I need help in booking a flight, please.
ASSISTANT: Okay. I can help you with that.
USER: Okay, I'm leaving on June 5th and flying to Houston. And then I'm staying there for 2 days and on June 7th, I ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need help in booking a flight, please.
ASSISTANT: Hello, how can I help you? Sorry, what did you say?
USER: I need help in booking a flight, please.
ASSISTANT: Okay... | null | null | null | null | null | null | false | false | false | false | false | 608 | 642 | 106 | 0.858289 | 0.141711 | 34 | 0.05296 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1957 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I'm not. I just like to eat a lot of food. Strawberries are my favorite.
ASSISTANT: I love strawberries too! I'm from Sterling Heights, Michigan. Where are you from?
USER: I am from the midwest. I work at a vet office. What do you do?
ASSISTANT: I'm a stay-at-home mom. My husband is a mechanic, so we don't ha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I'm not. I just like to eat a lot of food. Strawberries are my favorite.
ASSISTANT: I love strawberries too! I'm from Sterling Heights, Michigan. Where are you from?
... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 563 | 597 | 105 | 0.850427 | 0.149573 | 34 | 0.056951 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-798 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi there, I would really like to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what's playing at the Boulevard 14 Cinema? That's in Petaluma, California.
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi there, I would really like to go to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: Can you tell me what's playing at the Boulevard 14 Cin... | null | null | null | null | null | null | false | false | false | false | false | 496 | 530 | 104 | 0.835962 | 0.164038 | 34 | 0.064151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-485 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey, we are looking at movies and does Family Jewels have a higher Rotten Tomatoes score than Shuttered?
ASSISTANT: I will be glad to check that for you. Hold on for just a sec.
USER: Thank you. I might ask about a couple of other films., too.
ASSISTANT: No problem! Right now, I am showing that the Rotten \rTomat... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey, we are looking at movies and does Family Jewels have a higher Rotten Tomatoes score than Shuttered?
ASSISTANT: I will be glad to check that for you. Hold on for just... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3565 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Yes. I would like help finding a flight to California.
ASSISTANT: Hello, how can I help you? What are your travel dates?
USER: Yeah. I have a plan to meet my relative on Coming 4th of February and I will return on 8th February. Could you please find for me a commercial airline flight on my date?
ASSISTANT: There ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes. I would like help finding a flight to California.
ASSISTANT: Hello, how can I help you? What are your travel dates?
USER: Yeah. I have a plan to meet my relative on ... | null | null | null | null | null | null | false | false | false | false | false | 933 | 967 | 111 | 0.897032 | 0.102968 | 34 | 0.03516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2455 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am planning a trip to Cambridge and need a place to stay. Can you recommend a hotel on the south side?
ASSISTANT: There is one hotel in the south called The Lensfield Hotel. It is expensive, has 3 stars, and free internet and parking. Can I help you book a reservation?
USER: I'm looking for a guesthouse. Is it ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am planning a trip to Cambridge and need a place to stay. Can you recommend a hotel on the south side?
ASSISTANT: There is one hotel in the south called The Lensfield H... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-1743 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I have never been to a race, but would love to go one day. Do you have a favorite driver?
ASSISTANT: I really like Danica Patrick. She's a great driver. What about you? What do you like to do for fun?
USER: I don't really have any favorite drivers. I like to go to the movies and play video games.
ASSISTANT: Video... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I have never been to a race, but would love to go one day. Do you have a favorite driver?
ASSISTANT: I really like Danica Patrick. She's a great driver. What about you? W... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 593 | 627 | 105 | 0.856557 | 0.143443 | 34 | 0.054226 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2216 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like to book a hotel, please.
ASSISTANT: What city will you be traveling to?
USER: I would like to travel to Naples, Florida.
ASSISTANT: What dates will you be there?
USER: I'm going to be traveling next year in June from the 19th to the 27th.
ASSISTANT: I'm sorry I'm not able to search that far in advanc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like to book a hotel, please.
ASSISTANT: What city will you be traveling to?
USER: I would like to travel to Naples, Florida.
ASSISTANT: What dates will you be th... | null | null | null | null | null | null | false | false | false | false | false | 618 | 652 | 106 | 0.860158 | 0.139842 | 34 | 0.052147 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2741 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Yea, I would like to purchase a ticket for a movie currently showed in theaters.
ASSISTANT: No problem! Is there a certain movie you are interested in?
USER: Well, I want to watch something funny. Maybe a comedy movie?
ASSISTANT: Let me see what I can do for you! We do offer "Not My Problem" and "Family Jewels", ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yea, I would like to purchase a ticket for a movie currently showed in theaters.
ASSISTANT: No problem! Is there a certain movie you are interested in?
USER: Well, I want... | null | null | null | null | null | null | false | false | false | false | false | 498 | 532 | 104 | 0.836478 | 0.163522 | 34 | 0.06391 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-812 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay, Where would you like to spend your summer vacation?
USER: Carlsbad, California.
ASSISTANT: In Carlsbad California, sounds great.
USER: Hotels should be near the beach and my date of journey is between 16th and 19th of June.
ASSISTANT: Okay, so ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find a hotel for my summer vacation.
ASSISTANT: Okay, Where would you like to spend your summer vacation?
USER: Carlsbad, California.
ASSISTANT: In Carlsb... | null | null | null | null | null | null | false | false | false | false | false | 545 | 579 | 105 | 0.846491 | 0.153509 | 34 | 0.058722 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1412 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Rock climbing sounds like a lot of fun. I used to do that when I lived in New Mexico.
ASSISTANT: I've never been to New Mexico, but I've always wanted to go. What did you like about it?
USER: It was a great place to visit. The people were very nice and the scenery was beautiful.
ASSISTANT: What do you think about... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Rock climbing sounds like a lot of fun. I used to do that when I lived in New Mexico.
ASSISTANT: I've never been to New Mexico, but I've always wanted to go. What did you... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2605 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Could you help me find a moderately priced guesthouse?
ASSISTANT: I found 15 do you have any other requirements to help narrow it down?
USER: Yes. The guesthouse must include free parking and free wifi.
ASSISTANT: Carolina bed and breakfast has free parking and internet. It is located in the east with a moderate ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Could you help me find a moderately priced guesthouse?
ASSISTANT: I found 15 do you have any other requirements to help narrow it down?
USER: Yes. The guesthouse must inc... | null | null | null | null | null | null | false | false | false | false | false | 681 | 715 | 107 | 0.86983 | 0.13017 | 34 | 0.047552 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-972 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: hi sir, i need a movie ticket
ASSISTANT: yes sir, which movie which time
USER: which movie running in your theater and which time
ASSISTANT: Not My Problem: AMC Holiday Theater - 1pm - 3:55pm - 7pm - 10:05pm\rFamily Jewels: AMC Holiday Theater - 2:00pm - 5:00pm - 8:10pm\rShuttered: AMC Holiday Theater - 3:00pm - ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hi sir, i need a movie ticket
ASSISTANT: yes sir, which movie which time
USER: which movie running in your theater and which time
ASSISTANT: Not My Problem: AMC Holiday T... | null | null | null | null | null | null | false | false | false | false | false | 574 | 608 | 105 | 0.852735 | 0.147265 | 34 | 0.055921 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3855 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I need to set up a multi-city trip.
ASSISTANT: I can help you with that. I'm showing you located in LA right now, is that where you want to fly out from?
USER: Yes.
ASSISTANT: Where is your flight destination?
USER: The first destination is Houston.
ASSISTANT: Is there other one?
USER: Yes. After Houston, I n... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I need to set up a multi-city trip.
ASSISTANT: I can help you with that. I'm showing you located in LA right now, is that where you want to fly out from?
USER: Yes.
A... | null | null | null | null | null | null | false | false | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-165 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I really believe that I will like some of the movies that are in theaters right now. There is one that really caught my eye and makes we happy to see.
ASSISTANT: What is this movie about?
USER: I believe this movie is about Jesus. I love movies that talk about our Lord.
ASSISTANT: Are there any others that you li... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I really believe that I will like some of the movies that are in theaters right now. There is one that really caught my eye and makes we happy to see.
ASSISTANT: What is ... | null | null | null | null | null | null | false | false | false | false | false | 523 | 557 | 104 | 0.842663 | 0.157337 | 34 | 0.061041 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-179 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello, How can i help you? Hello, I'd like to know about the hotel, Where i supposed to stay for my summer vacation. Hotel in Carlsbad California.
ASSISTANT: Okay. Could you give me the dates of stay?
USER: June 16th to 19th, 2017. And it should be under $200.
ASSISTANT: You said under $200.
USER: Yes.
ASSISTANT:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, How can i help you? Hello, I'd like to know about the hotel, Where i supposed to stay for my summer vacation. Hotel in Carlsbad California.
ASSISTANT: Okay. Could ... | null | null | null | null | null | null | false | false | false | false | false | 502 | 536 | 104 | 0.8375 | 0.1625 | 34 | 0.063433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1655 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need to book a place to stay with a star of 4. I don't need free parking.
ASSISTANT: We have over 20 fine hotels. Do you have any preferences of cost or location?
USER: I don't care about location, just would like a moderate price with 4 stars please.
ASSISTANT: We have 11 in the moderate range. They are all a ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to book a place to stay with a star of 4. I don't need free parking.
ASSISTANT: We have over 20 fine hotels. Do you have any preferences of cost or location?
USER:... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3652 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'm looking for a round trip commercial airline flight from LA to London. I'm going to be leaving this Sunday, the 2nd and coming back the 7th on Friday.
ASSISTANT: Hello. How can I help you? Okay, I can help you with your flight search, do you have any preferences for these flights?
USER: Well initially, I g... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a round trip commercial airline flight from LA to London. I'm going to be leaving this Sunday, the 2nd and coming back the 7th on Friday.
ASSISTANT: H... | null | null | null | null | null | null | false | false | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1228 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to reserve tickets from AMC Arizona Center 24.
ASSISTANT: Of course, can you tell me the date you wish to visit that theater?
USER: I was planning on going with my significant other on Friday, February 28.
ASSISTANT: What about your choice for a movie, did you have one in mind?
USER: Definitely, we w... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to reserve tickets from AMC Arizona Center 24.
ASSISTANT: Of course, can you tell me the date you wish to visit that theater?
USER: I was planning on going w... | null | null | null | null | null | null | false | false | false | false | false | 503 | 537 | 104 | 0.837754 | 0.162246 | 34 | 0.063315 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1914 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I am going on a cruise to the Bahamas. I can't wait!
ASSISTANT: That sounds like a lot of fun! I hope you have a great time. Where are you going?
USER: We are going to Cozumel. I have never been there before so I am really looking forward to it.
ASSISTANT: That sounds amazing! I've never been to the Caribbean, bu... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am going on a cruise to the Bahamas. I can't wait!
ASSISTANT: That sounds like a lot of fun! I hope you have a great time. Where are you going?
USER: We are going to Co... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 525 | 559 | 104 | 0.843137 | 0.156863 | 34 | 0.060823 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1371 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I need to get some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's great to finally be able to go to the movies! I've been missing it.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: In Santa Barbara,... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to get some movie tickets for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: It's great to finally be able to go to... | null | null | null | null | null | null | false | false | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3702 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you tell what there is to do in the centre area?
ASSISTANT: There are many fun things to do in the center of town. Do you have a specific type of attraction in mind?
USER: Hmm, well... me and my friends like to go to nightclubs. Are there any in that area of town?
ASSISTANT: There are 5 in that area. If I may... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you tell what there is to do in the centre area?
ASSISTANT: There are many fun things to do in the center of town. Do you have a specific type of attraction in mind?
... | null | null | null | null | null | null | false | false | false | false | false | 485 | 519 | 104 | 0.833066 | 0.166934 | 34 | 0.065511 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-1308 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Hi, How can I help you? Alright. Where do you want to go?
USER: I want to go to Carlsbad California and I want to stay as close to the beach as possible ideally beachfront Ave.
ASSISTANT: Okay. What dates are you going to be there?
USER: Let's try June 1... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Hi, How can I help you? Alright. Where do you want to go?
USER: I want to go to Carlsbad California and I want... | null | null | null | null | null | null | false | false | false | false | false | 512 | 546 | 104 | 0.84 | 0.16 | 34 | 0.062271 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-38 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for an expensive restaurant that serves malaysian food.
ASSISTANT: There are no expensive Malaysian restaurants. Would you like to try a different type of food?
USER: No, I was really hoping for Malaysian.
ASSISTANT: I am very sorry, there are no malaysian restaurant results at all. Would you like hel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for an expensive restaurant that serves malaysian food.
ASSISTANT: There are no expensive Malaysian restaurants. Would you like to try a different type of foo... | null | null | null | null | null | null | false | false | false | false | false | 538 | 572 | 104 | 0.846154 | 0.153846 | 34 | 0.059441 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-414 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm looking to book tickets for the movie 1917 this Friday in Knoxville, Tennessee.
ASSISTANT: Understood. Which movie theatre do you want to go to?
USER: What are the times they're showing it at the Regal Pinnacle?
ASSISTANT: The times for 1917 at the Regal Pinnacle in Knoxville are 11:00 AM, 2:30 PM, 4:15 PM, a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking to book tickets for the movie 1917 this Friday in Knoxville, Tennessee.
ASSISTANT: Understood. Which movie theatre do you want to go to?
USER: What are the ti... | null | null | null | null | null | null | false | false | false | false | false | 553 | 587 | 105 | 0.848266 | 0.151734 | 34 | 0.057922 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2022 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I really want to go see a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: I don't know. Can you tell me what's playing at Boulevard 14 Cinema in Petaluma, California?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I really want to go see a movie tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: I don't know. Can you tell me what's playing at Boulevard 14 Cinema in P... | null | null | null | null | null | null | false | false | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-335 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Thank you! I sure did. I've been working hard for this promotion for a long time.
ASSISTANT: What do you do for a living? I work at a grocery store as a cashier.
USER: I work for facebook. It's a great company to work for. Do you like your job?
ASSISTANT: I do like my job. I get to go paddleboarding on the weeken... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Thank you! I sure did. I've been working hard for this promotion for a long time.
ASSISTANT: What do you do for a living? I work at a grocery store as a cashier.
USER: I ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 593 | 627 | 105 | 0.856557 | 0.143443 | 34 | 0.054226 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-469 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like to find a hotel.
ASSISTANT: Where?
USER: Two of us will be going to Nashville, Tennessee.
ASSISTANT: Okay Nashville, Tennessee. What date range?
USER: We want to go on September 5th to September 15th.
ASSISTANT: One moment. One moment. You're in luck. There are many hotel rooms at that time. Is there... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like to find a hotel.
ASSISTANT: Where?
USER: Two of us will be going to Nashville, Tennessee.
ASSISTANT: Okay Nashville, Tennessee. What date range?
USER: We wan... | null | null | null | null | null | null | false | false | false | false | false | 537 | 571 | 104 | 0.845926 | 0.154074 | 34 | 0.059545 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1211 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would like to find an expensive hotel to stay in during my visit.
ASSISTANT: I can help with that. What area will you be staying in?
USER: The area does not matter. But will for sure want it to be an actual hotel.
ASSISTANT: I have the in the Huntington Marriott hotel city center that is rated 4 stars and inclu... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to find an expensive hotel to stay in during my visit.
ASSISTANT: I can help with that. What area will you be staying in?
USER: The area does not matter. But... | null | null | null | null | null | null | false | false | false | false | false | 587 | 621 | 105 | 0.855372 | 0.144628 | 34 | 0.05475 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3621 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight to London.
ASSISTANT: Okay, I will help you with that.
USER: Okay. I'll be leaving on May 1st.
ASSISTANT: And coming back?
USER: May 8th.
ASSISTANT: Okay. So what do you need in a flight?
USER: I'd like a non-stop flight.
ASSISTANT: Okay.
USER: Looking for economy seating.
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight to London.
ASSISTANT: Okay, I will help you with that.
USER: Okay. I'll be leaving on May 1st.
ASSISTANT: And coming back?
USER: May 8t... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-242 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I am looking for movies in bateville arkansas
ASSISTANT: There are two theaters in batesville arkansas, which one would you like me to check?
USER: The AMC Classic 7 please.
ASSISTANT: The AMC Classic 7 is playing "bad boys for life", "birds of prey", "1917", "Dolittle", "Gretel and Hansel", and "the rhythm secti... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for movies in bateville arkansas
ASSISTANT: There are two theaters in batesville arkansas, which one would you like me to check?
USER: The AMC Classic 7 plea... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-787 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I drive a Toyota Corolla. I love it. How about you?
ASSISTANT: i drive a toyota corolla as well , i love it . what do you do for a living ?
USER: I'm a writer for a local newspaper. Do you have any hobbies?
ASSISTANT: I like to go out with my friends and have a good time. What do you like to do?
USER: I love ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I drive a Toyota Corolla. I love it. How about you?
ASSISTANT: i drive a toyota corolla as well , i love it . what do you do for a living ?
USER: I'm a writer for a loc... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 479 | 513 | 104 | 0.831442 | 0.168558 | 34 | 0.066277 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-766 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a hotel in San Francisco, California.
ASSISTANT: Okay, good location to stay at.
USER: My price range is $600 per night.
ASSISTANT: What is your price range? Very nice and what are your star ratings preferred?
USER: I prefer my hotel star rating is four stars and up, and the customer rev... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a hotel in San Francisco, California.
ASSISTANT: Okay, good location to stay at.
USER: My price range is $600 per night.
ASSISTANT: What is your... | null | null | null | null | null | null | false | false | false | false | false | 609 | 643 | 106 | 0.858478 | 0.141522 | 34 | 0.052877 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
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