id stringlengths 11 22 | source_dataset stringclasses 1
value | source_config stringclasses 6
values | source_family stringclasses 1
value | source_split stringclasses 1
value | benchmark_split stringclasses 1
value | transcript stringlengths 1.43k 4.32k | prompt stringlengths 1.57k 4.46k | target_json stringclasses 43
values | reference_summary stringclasses 0
values | reference_intent stringclasses 43
values | reference_sentiment stringclasses 0
values | reference_resolved bool 0
classes | reference_escalation_needed bool 0
classes | has_gold_summary bool 1
class | has_gold_intent bool 2
classes | has_gold_sentiment bool 1
class | has_gold_resolution bool 1
class | has_gold_escalation bool 1
class | transcript_tokens int32 478 1.17k | input_tokens int32 512 1.2k | expected_max_new_tokens int32 104 114 | prefill_ratio_estimate float64 0.83 0.91 | decode_ratio_estimate float64 0.09 0.17 | static_prefix_tokens int32 34 34 | static_prefix_reuse float64 0.03 0.07 | length_bucket stringclasses 2
values | license stringclasses 3
values | redistribution_status stringclasses 3
values | source_attribution stringclasses 6
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Taskmaster3-train-886 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I need you to book a movie for me, please.
ASSISTANT: Okay. Where are you seeing this movie?
USER: Somewhere in Spring Hills, Kansas, please.
ASSISTANT: Got it! I have pulled up movies showing at the theaters in that region. Did you have a preference?
USER: Something with a high critical score, please.
ASSISTANT:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need you to book a movie for me, please.
ASSISTANT: Okay. Where are you seeing this movie?
USER: Somewhere in Spring Hills, Kansas, please.
ASSISTANT: Got it! I have pu... | null | null | null | null | null | null | false | false | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2641 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help finding a flight to Boston, Massachusetts.
ASSISTANT: Sure, I can help you with that. How many tickets do you need and what's your date range?
USER: I need one ticket and my date range is March 19th until March 24th.
ASSISTANT: Okay, I see that you're in Seattle. Is that where you want to fly out ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help finding a flight to Boston, Massachusetts.
ASSISTANT: Sure, I can help you with that. How many tickets do you need and what's your date range?
USER: I nee... | null | null | null | null | null | null | false | false | false | false | false | 538 | 572 | 104 | 0.846154 | 0.153846 | 34 | 0.059441 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3264 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help in finding a flight to Warsaw.
ASSISTANT: How may I help you today? When would you like to go to Warsaw?
USER: March 19th.
ASSISTANT: One-way flight or round trip?
USER: It's round-trip. I'd like to come back on the 31st.
ASSISTANT: Give any specifications for the flight.
USER: I would like to l... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help in finding a flight to Warsaw.
ASSISTANT: How may I help you today? When would you like to go to Warsaw?
USER: March 19th.
ASSISTANT: One-way flight or ... | null | null | null | null | null | null | false | false | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SGD-train-187 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I'm looking for a place to eat, that's also economical in price. Some Persian food sounds perfect.
ASSISTANT: I can definitely help you. What city should I search in?
USER: Great! I am looking for food in Oakland.
ASSISTANT: I actually found 3 great restaurant choices for you. I found Dyafa, which is a very nice ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a place to eat, that's also economical in price. Some Persian food sounds perfect.
ASSISTANT: I can definitely help you. What city should I search in?
USE... | null | null | null | null | null | null | false | false | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
MULTIWOZ2_2-train-3620 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a hotel on the west side that gives free wifi.
ASSISTANT: There are four different hotels in that area that offer free wifi, did you have a price range or star rating that you prefer?
USER: I'd like a zero star hotel that has wifi.
ASSISTANT: We don't have a 0 star hotel that matches your prefere... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a hotel on the west side that gives free wifi.
ASSISTANT: There are four different hotels in that area that offer free wifi, did you have a price range o... | null | null | null | null | null | null | false | false | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-1803 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello, Movie Computer!
ASSISTANT: Hello, Human! How can I help you today?
USER: I want to see the movie, "Like a Boss" somewhere near me.
ASSISTANT: I can help you with that! I see you are in the San Jose, CA area. Would you like me to look nearby for your movie, "Like a Boss?"
USER: Yes, please.
ASSISTANT: Are y... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, Movie Computer!
ASSISTANT: Hello, Human! How can I help you today?
USER: I want to see the movie, "Like a Boss" somewhere near me.
ASSISTANT: I can help you with t... | null | null | null | null | null | null | false | false | false | false | false | 678 | 712 | 107 | 0.869353 | 0.130647 | 34 | 0.047753 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3749 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need help in booking a flight, please.
ASSISTANT: What did you say?
USER: I need help in booking a flight, please.
ASSISTANT: Okay, I can help with that. What else can you tell me?
USER: I need to fly to Houston on April 20th and I will be leaving Houston on April 22nd to fly to Orlando, Florida. And then from ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help in booking a flight, please.
ASSISTANT: What did you say?
USER: I need help in booking a flight, please.
ASSISTANT: Okay, I can help with that. What else can ... | null | null | null | null | null | null | false | false | false | false | false | 565 | 599 | 105 | 0.850852 | 0.149148 | 34 | 0.056761 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3356 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello. I'm looking for a flight to Miami in order to visit family.
ASSISTANT: Hello. How can I help you? I can help you book a flight. I see that you're in seattle is that where you want to fly out from?
USER: Yes.
ASSISTANT: Okay, got it. When would you like to depart and arrive?
USER: I would like to depart on ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'm looking for a flight to Miami in order to visit family.
ASSISTANT: Hello. How can I help you? I can help you book a flight. I see that you're in seattle is tha... | null | null | null | null | null | null | false | false | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-821 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like help you to find a hotel in San Francisco.
ASSISTANT: Okay, I can help you with that.
USER: Great. It would be for two adults.
ASSISTANT: Okay. What else?
USER: And I'd like a five star hotel.
ASSISTANT: Okay. Anything else?
USER: Yeah. Do you have one that offers tours of historical sites?
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like help you to find a hotel in San Francisco.
ASSISTANT: Okay, I can help you with that.
USER: Great. It would be for two adults.
ASSISTANT: Okay. What else?
US... | null | null | null | null | null | null | false | false | false | false | false | 611 | 645 | 106 | 0.858855 | 0.141145 | 34 | 0.052713 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1550 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am trying to book a train.
ASSISTANT: What an excellent way to see the beautiful countryside. What other information can you give me?
USER: I want to travel from Cambridge to London Liverpool Street on Thursday after 09:45.
ASSISTANT: I see that there are 8 trains available. What about TR2715 that leaves at 09:... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am trying to book a train.
ASSISTANT: What an excellent way to see the beautiful countryside. What other information can you give me?
USER: I want to travel from Cambri... | null | null | null | null | null | null | false | false | false | false | false | 609 | 643 | 106 | 0.858478 | 0.141522 | 34 | 0.052877 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3422 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I want to book a flight to Budapest, please.
ASSISTANT: Hello. How can I help you? I can help you with that. I'm showing you located in Houston, Texas right now, is that where you want to fly out from?
USER: Yeah.
ASSISTANT: Okay, got it. What are the depart and return dates that you need?
USER: So, I need to dep... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to book a flight to Budapest, please.
ASSISTANT: Hello. How can I help you? I can help you with that. I'm showing you located in Houston, Texas right now, is that ... | null | null | null | null | null | null | false | false | false | false | false | 632 | 666 | 106 | 0.862694 | 0.137306 | 34 | 0.051051 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2596 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a flight.
ASSISTANT: To where?
USER: I would like help finding a flight to New York.
ASSISTANT: Okay and what do you need?
USER: I need one ticket.
ASSISTANT: Okay and what else?
USER: And I would prefer if the ticket was a window seat.
ASSISTANT: Okay. And?
USER: The flight needs to lea... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a flight.
ASSISTANT: To where?
USER: I would like help finding a flight to New York.
ASSISTANT: Okay and what do you need?
USER: I need one tick... | null | null | null | null | null | null | false | false | false | false | false | 493 | 527 | 104 | 0.835182 | 0.164818 | 34 | 0.064516 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1684 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a hotel in San Francisco.
ASSISTANT: May I know your dates for the stay?
USER: It would be the 14th of March to the 18th of March. And we'll be two guests there.
ASSISTANT: How many guests will join you?
USER: Two people.
ASSISTANT: Alright. Do you have any hotel class preference?
USER: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a hotel in San Francisco.
ASSISTANT: May I know your dates for the stay?
USER: It would be the 14th of March to the 18th of March. And we'll be ... | null | null | null | null | null | null | false | false | false | false | false | 495 | 529 | 104 | 0.835703 | 0.164297 | 34 | 0.064272 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-1667 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to help finding a hotel in New Orleans.
ASSISTANT: Okay.
USER: When is Mardi Gras?
ASSISTANT: Mardi Gras is Feb 28th.
USER: I'd like to book for four adults to stay a week of Mardi Gras.
ASSISTANT: On Feb 28?
USER: Well, we want to get there the 25th through to March 2nd.
ASSISTANT: Okay and what els... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to help finding a hotel in New Orleans.
ASSISTANT: Okay.
USER: When is Mardi Gras?
ASSISTANT: Mardi Gras is Feb 28th.
USER: I'd like to book for four adults ... | null | null | null | null | null | null | false | false | false | false | false | 590 | 624 | 105 | 0.855967 | 0.144033 | 34 | 0.054487 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3162 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm trying to find a flight to visit a friend in New York City.
ASSISTANT: Okay, I can help you get to New York City. When would you like to go?
USER: I'd like to go March 1st and come back on March 7th.
ASSISTANT: No problem, I found some flights for you. Do you have any preferences?
USER: I'd like to stay in ec... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm trying to find a flight to visit a friend in New York City.
ASSISTANT: Okay, I can help you get to New York City. When would you like to go?
USER: I'd like to go Marc... | null | null | null | null | null | null | false | false | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-97 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me find a restaurant?
ASSISTANT: It would be my pleasure. What type of food are you in the mood for?
USER: I would love some North American food!
ASSISTANT: We have one option, the gourmet burger kitchen, they are in the centre area and the pricing is expensive, can I book you?
USER: Yes, just myself... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me find a restaurant?
ASSISTANT: It would be my pleasure. What type of food are you in the mood for?
USER: I would love some North American food!
ASSISTANT: ... | null | null | null | null | null | null | false | false | false | false | false | 554 | 588 | 105 | 0.848485 | 0.151515 | 34 | 0.057823 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-115 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Okay I can help you with that when are you staying in New York.
USER: I'm going to be staying New Year's Eve to January 2nd.
ASSISTANT: Do you have any preferences for the hotel?
USER: Yes. I'd like it to be for two people.
ASSISTANT: And do you have ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New York City.
ASSISTANT: Okay I can help you with that when are you staying in New York.
USER: I'm going to be staying New Year's Ev... | null | null | null | null | null | null | false | false | false | false | false | 556 | 590 | 105 | 0.848921 | 0.151079 | 34 | 0.057627 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1496 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I know, right? I can't believe it's been so long since I've used it.
ASSISTANT: I remember when I was a kid and we had to go to the library to use the internet.
USER: Yeah, I remember that too. It's crazy how far we've come since then, huh?
ASSISTANT: Yes it is. It is crazy to think that the internet has been aro... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I know, right? I can't believe it's been so long since I've used it.
ASSISTANT: I remember when I was a kid and we had to go to the library to use the internet.
USER: Yea... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 564 | 598 | 105 | 0.85064 | 0.14936 | 34 | 0.056856 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-223 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't think she was. I think she just didn't want to deal with me anymore.
ASSISTANT: I'm sorry to hear that. Did you ever find out why she didn't like you anymore?
USER: No, she just stopped talking to me. I guess she just got tired of dealing with me.
ASSISTANT: That's unfortunate. I hope you're doing better ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't think she was. I think she just didn't want to deal with me anymore.
ASSISTANT: I'm sorry to hear that. Did you ever find out why she didn't like you anymore?
USE... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 483 | 517 | 104 | 0.832528 | 0.167472 | 34 | 0.065764 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SGD-train-2873 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: Hello, Good evening. How are you doing today? I am planning for a trip. I am looking for some good Standard Car from 8th of March. Do you have any cars available?
ASSISTANT: Yup! We've a variety of cars for online booking. At what time and when do you wish to have the car? Where will be your pick up?
USER: I woul... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello, Good evening. How are you doing today? I am planning for a trip. I am looking for some good Standard Car from 8th of March. Do you have any cars available?
ASSISTA... | null | null | null | null | null | null | false | false | false | false | false | 563 | 597 | 105 | 0.850427 | 0.149573 | 34 | 0.056951 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
SalesBot-train-450 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Yes, it does. I still live at home, so I can't afford to move out.
ASSISTANT: I'm sorry to hear that. Do you have any hobbies to get you out of the house?
USER: I like to play video games. What about you? What do you like to do in your spare time?
ASSISTANT: I like playing video games as well. I also like to go t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, it does. I still live at home, so I can't afford to move out.
ASSISTANT: I'm sorry to hear that. Do you have any hobbies to get you out of the house?
USER: I like to... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 721 | 755 | 107 | 0.87587 | 0.12413 | 34 | 0.045033 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1693 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I need help in finding a hotel.
ASSISTANT: Okay, I can help you with your hotel search, where are you traveling to?
USER: Seattle, Washington. Sorry. Can I change that?
ASSISTANT: Sure.
USER: St. Louis, Missouri.
ASSISTANT: Okay, a hotel search in St.Louis Missouri.
USER: Yeah and this is going to be from tomorro... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need help in finding a hotel.
ASSISTANT: Okay, I can help you with your hotel search, where are you traveling to?
USER: Seattle, Washington. Sorry. Can I change that?
A... | null | null | null | null | null | null | false | false | false | false | false | 536 | 570 | 104 | 0.845697 | 0.154303 | 34 | 0.059649 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-445 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'm trying to find a hotel next summer in June and the dates are June 16th to 19th in Naples, Florida. I'm looking for a beachfront or something that is closer to the beach.
ASSISTANT: Okay, you're looking for a hotel in Naples, Florida in June.
USER: Yes.
ASSISTANT: June 16th to June 19th, is that right?
USER: T... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm trying to find a hotel next summer in June and the dates are June 16th to 19th in Naples, Florida. I'm looking for a beachfront or something that is closer to the bea... | null | null | null | null | null | null | false | false | false | false | false | 569 | 603 | 105 | 0.851695 | 0.148305 | 34 | 0.056385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-487 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a hotel in San Francisco.
ASSISTANT: Alright help me with your check in and check out dates?
USER: I have a check-in date in next two week. March 6th and the check-out date is March 9th. Is there any hotel available?
ASSISTANT: Yes there is. Alright how many members will be joining you?
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a hotel in San Francisco.
ASSISTANT: Alright help me with your check in and check out dates?
USER: I have a check-in date in next two week. Marc... | null | null | null | null | null | null | false | false | false | false | false | 715 | 749 | 107 | 0.875 | 0.125 | 34 | 0.045394 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-996 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need a place to stay, ideally it should be 3 stars and moderately priced.
ASSISTANT: Sure, there are some nice guesthouses to choose from. Would you like to stay in the north, south, or west of town?
USER: Centre, please! Thanks!
ASSISTANT: Unfortunately there aren't any hotels available in the area that are mo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need a place to stay, ideally it should be 3 stars and moderately priced.
ASSISTANT: Sure, there are some nice guesthouses to choose from. Would you like to stay in the... | null | null | null | null | null | null | false | false | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3095 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, would you go online and grab two tickets to Doolittle for tonight?
ASSISTANT: Hi, sure, no problem. Which theater? I'm showing it's playing in Naples and in Estero.
USER: Estero please, the seats are so much more comfy.
ASSISTANT: Okay, great. What time?
USER: Around 7:00 PM would be best.
ASSISTANT: Oh! This... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, would you go online and grab two tickets to Doolittle for tonight?
ASSISTANT: Hi, sure, no problem. Which theater? I'm showing it's playing in Naples and in Estero.
U... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2776 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi! I was looking to go see a movie soon, but I'm not sure which one to choose. Do you have any suggestions?
ASSISTANT: Sure! Which genre are you leaning towards?
USER: Probably comedy. I have a friend going with me, and even though I love action, they love comedy, and I wanted to treat them to a movie.
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi! I was looking to go see a movie soon, but I'm not sure which one to choose. Do you have any suggestions?
ASSISTANT: Sure! Which genre are you leaning towards?
USER: P... | null | null | null | null | null | null | false | false | false | false | false | 620 | 654 | 106 | 0.860526 | 0.139474 | 34 | 0.051988 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1128 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: Wow, that's a lot of books. I've only read the first one, The Hobbit.
ASSISTANT: The first book was published in 1991, so it's been a while since you've read them.
USER: Yes, it has been a long time. Do you have any hobbies that you like to do?
ASSISTANT: I like to play video games. I'm a big fan of The Elder Sc... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Wow, that's a lot of books. I've only read the first one, The Hobbit.
ASSISTANT: The first book was published in 1991, so it's been a while since you've read them.
USER: ... | {"intent": "LookupMusic", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | LookupMusic | null | null | null | false | true | false | false | false | 657 | 691 | 106 | 0.867001 | 0.132999 | 34 | 0.049204 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-3599 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie to the movie, Sonic The Hedgehog, today. What are the closest movie theaters to my location?
ASSISTANT: The closest movie theater to your location is AMC Santa Monica 7.
USER: Great. What times is the movie, Sonic The Hedgehog, playing at the AMC Santa Monica 7 today?
ASSISTANT: The mo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie to the movie, Sonic The Hedgehog, today. What are the closest movie theaters to my location?
ASSISTANT: The closest movie theater to your loca... | null | null | null | null | null | null | false | false | false | false | false | 582 | 616 | 105 | 0.854369 | 0.145631 | 34 | 0.055195 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3939 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey! I'm interested in buying some movie tickets for this evening and need a good recommendation on what we should see.
ASSISTANT: Of course I can help you out! Is there a specific genre you typically enjoy seeing or are in the mood for?
USER: I think I'm in the mood for comedy tonight.
ASSISTANT: Perfect. Right ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey! I'm interested in buying some movie tickets for this evening and need a good recommendation on what we should see.
ASSISTANT: Of course I can help you out! Is there ... | null | null | null | null | null | null | false | false | false | false | false | 582 | 616 | 105 | 0.854369 | 0.145631 | 34 | 0.055195 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3218 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi.
ASSISTANT: Hello. How can I help you?
USER: Help me finding a round-trip flight from Los Angeles to Houston as soon as possible because I have to leave today and will return back at the earliest possible time after 2 days.
ASSISTANT: Okay, I can help you with your flight search.
USER: Great.
ASSISTANT: Do you... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi.
ASSISTANT: Hello. How can I help you?
USER: Help me finding a round-trip flight from Los Angeles to Houston as soon as possible because I have to leave today and will... | null | null | null | null | null | null | false | false | false | false | false | 566 | 600 | 105 | 0.851064 | 0.148936 | 34 | 0.056667 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-3317 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I am in Spring Hills Kansas, looking for a movie to go see tonight can you help?
ASSISTANT: Yes, which movie?
USER: I do not know, are there any funny movies?
ASSISTANT: Yes, they are Not My Problem - Comedy and Family Jewels - Romantic Comedy - rated R.
USER: ok, can i see details on both films please?
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am in Spring Hills Kansas, looking for a movie to go see tonight can you help?
ASSISTANT: Yes, which movie?
USER: I do not know, are there any funny movies?
ASSISTANT: ... | null | null | null | null | null | null | false | false | false | false | false | 548 | 582 | 105 | 0.847162 | 0.152838 | 34 | 0.058419 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-10 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel in San Francisco.
ASSISTANT: Okay, I can help you with that.
USER: Great. I would like a limit of $200 a night.
ASSISTANT: Sure thing, what else?
USER: I would like a refrigerator in my room. And I would like a hotel that offers a tour of the Mission.
ASSISTANT: Sounds good, that's possib... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel in San Francisco.
ASSISTANT: Okay, I can help you with that.
USER: Great. I would like a limit of $200 a night.
ASSISTANT: Sure thing, what else?... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-603 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: My name is samantha, nice to meet you. Do you have any hobbies?
ASSISTANT: I like to play with my dogs and cats. I also like to read. What about you?
USER: I love to ski. I compete in ski races. What kind of books do you like?
ASSISTANT: I like science fiction and fantasy books. What is your favorite genre of boo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: My name is samantha, nice to meet you. Do you have any hobbies?
ASSISTANT: I like to play with my dogs and cats. I also like to read. What about you?
USER: I love to ski.... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 488 | 522 | 104 | 0.833866 | 0.166134 | 34 | 0.065134 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1659 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'd like a movie link L.A. Confidential please.
ASSISTANT: Hi, I have quite a few recommendations based on that title, but would you like to provide some details about what you liked about L.A. Confidential.
USER: I liked that it was a literary adaptation for one thing. I think movies that are based on longer wor... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like a movie link L.A. Confidential please.
ASSISTANT: Hi, I have quite a few recommendations based on that title, but would you like to provide some details about wh... | null | null | null | null | null | null | false | false | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-885 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: It really was. It was my favorite car when I was a kid. I still have it.
ASSISTANT: I would love to own one someday when I retire. What do you do for a living?
USER: I'm a stay at home mom. It's a lot of work, but I love it.
ASSISTANT: Do you have any hobbies that you like to do in your spare time? I like to play... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: It really was. It was my favorite car when I was a kid. I still have it.
ASSISTANT: I would love to own one someday when I retire. What do you do for a living?
USER: I'm ... | {"intent": "PlaySong", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | PlaySong | null | null | null | false | true | false | false | false | 573 | 607 | 105 | 0.852528 | 0.147472 | 34 | 0.056013 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-219 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I really need help finding a hotel in St. Louis, Missouri.
ASSISTANT: I can help you with that.
USER: Okay, I want the dates to be from April 1st to April 8th, 2017. And I want it to be with just one person, one guest.
ASSISTANT: So April 1 to April 8 for one person?
USER: Yeah. And price I want the price to be $... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I really need help finding a hotel in St. Louis, Missouri.
ASSISTANT: I can help you with that.
USER: Okay, I want the dates to be from April 1st to April 8th, 2017. And ... | null | null | null | null | null | null | false | false | false | false | false | 516 | 550 | 104 | 0.840979 | 0.159021 | 34 | 0.061818 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2589 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: i am really stressed out i really wanna see the movies
ASSISTANT: Sure. What movie would you like to see?
USER: okay please could tell me what movie is playing at Boulevard 14 cinema in petaluma, California
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: i am really stressed out i really wanna see the movies
ASSISTANT: Sure. What movie would you like to see?
USER: okay please could tell me what movie is playing at Bouleva... | null | null | null | null | null | null | false | false | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1769 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for an expensive Indian restaurant.
ASSISTANT: There are several options, is there a specific area you prefer?
USER: Yes, I'd like to find one in the centre.
ASSISTANT: How about the curry garden that is in the centre of town and serves indian food?
USER: Is Curry Garden expensive? If so, I want to m... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for an expensive Indian restaurant.
ASSISTANT: There are several options, is there a specific area you prefer?
USER: Yes, I'd like to find one in the centre.... | null | null | null | null | null | null | false | false | false | false | false | 497 | 531 | 104 | 0.83622 | 0.16378 | 34 | 0.06403 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-3751 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm interested in getting tickets for a movie for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: We've been stuck at home for months. It will be nice getting out again.
ASSISTANT: Great. Can you tell me the city and state where you plan to see the movie?
USER: Oh, s... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm interested in getting tickets for a movie for tonight.
ASSISTANT: OK. Can you tell me the city and state where the theater is located?
USER: We've been stuck at home ... | null | null | null | null | null | null | false | false | false | false | false | 577 | 611 | 105 | 0.853352 | 0.146648 | 34 | 0.055646 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-431 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That sounds like a lot of fun. I like to go on long walks with my dog.
ASSISTANT: What kind of dog do you have? I have a labrador retriever myself.
USER: I have an Australian Shepherd. I love labs, they're so cute.
ASSISTANT: Labs are great dogs. Do you have any hobbies? I like football and hiking.
USER: I like h... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That sounds like a lot of fun. I like to go on long walks with my dog.
ASSISTANT: What kind of dog do you have? I have a labrador retriever myself.
USER: I have an Austra... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1476 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I have two brothers and two sisters. Do you have any brothers or sisters?
ASSISTANT: I have a brother. He lives in the city and I live in the suburbs. How about you?
USER: I don't live in a big city, but I do have a lot of family in the country.
ASSISTANT: That's nice. What do you do for a living? I work in a sup... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I have two brothers and two sisters. Do you have any brothers or sisters?
ASSISTANT: I have a brother. He lives in the city and I live in the suburbs. How about you?
USER... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3518 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I would like help finding a round trip flight to Manchester, New Hampshire.
ASSISTANT: What dates are you looking to leave?
USER: I will be leaving on February 3rd.
ASSISTANT: And returning?
USER: I'll be returning on February 11th.
ASSISTANT: There are no flights to Manchester, New Hampshire.
USER: Is there a fl... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like help finding a round trip flight to Manchester, New Hampshire.
ASSISTANT: What dates are you looking to leave?
USER: I will be leaving on February 3rd.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 491 | 525 | 104 | 0.834658 | 0.165342 | 34 | 0.064762 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-424 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hello
ASSISTANT: Hi, thank you for calling AMC in Wheaton Mall, how may I assist you?
USER: Hello, I would like to ask a few questions about a movie that is currently showing?
ASSISTANT: ok, I can help you with that. Which movie would you like further information on?
USER: The Rhythm Section
ASSISTANT: Ok, what i... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello
ASSISTANT: Hi, thank you for calling AMC in Wheaton Mall, how may I assist you?
USER: Hello, I would like to ask a few questions about a movie that is currently sho... | null | null | null | null | null | null | false | false | false | false | false | 698 | 732 | 107 | 0.872467 | 0.127533 | 34 | 0.046448 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-1624 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Yes, I'd like to get some tickets to see a movie tonight.
ASSISTANT: Okay! I can help you with that. First tell me where you are located.
USER: I am in Hillview, Washington.
ASSISTANT: Okay, there are three theaters in Hillview, Washington. They are the AMC Holiday Theater, the Cinemark Downtown, and the AMC Mult... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Yes, I'd like to get some tickets to see a movie tonight.
ASSISTANT: Okay! I can help you with that. First tell me where you are located.
USER: I am in Hillview, Washingt... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2349 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. How are you doing?
ASSISTANT: Good.
USER: Awesome. I need help find a hotel in Laguna Beach, California.
ASSISTANT: How can I help? For when?
USER: I think within the next couple weeks. It should be February 5th until the 7th.
ASSISTANT: Okay. And what do you need in a hotel?
USER: I'm looking for a hotel tha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. How are you doing?
ASSISTANT: Good.
USER: Awesome. I need help find a hotel in Laguna Beach, California.
ASSISTANT: How can I help? For when?
USER: I think within the... | null | null | null | null | null | null | false | false | false | false | false | 551 | 585 | 105 | 0.847826 | 0.152174 | 34 | 0.05812 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1259 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. What kind of music do you like to write? Do you play an instrument?
ASSISTANT: I play the drums. I also write poetry. What do you do for a living?
USER: I'm still in high school, so I don't have a job yet. What about you?
ASSISTANT: I'm a freelance writer for a local newspaper. Do you have any hobbie... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. What kind of music do you like to write? Do you play an instrument?
ASSISTANT: I play the drums. I also write poetry. What do you do for a living?
USER: I'm ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1695 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in Lupac Texas LaPAC, Texas. Hi. I'd like to help to find a hotel in Lupac Texas LaPAC, Texas.
ASSISTANT: Hello. I am happy to help you book a hotel Please tell me a couple things. Hello. I am happy to help you book a hotel Please tell me a couple of things.
USER: Sure.
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in Lupac Texas LaPAC, Texas. Hi. I'd like to help to find a hotel in Lupac Texas LaPAC, Texas.
ASSISTANT: Hello. I am happy to help you ... | null | null | null | null | null | null | false | false | false | false | false | 717 | 751 | 107 | 0.875291 | 0.124709 | 34 | 0.045273 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-74 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for information in Cambridge.
ASSISTANT: There's a lot to do in cambridge. Are you looking for a ceratin type of attraction there?
USER: I would like a train
ASSISTANT: Where will you be departing from and on what day?
USER: I want to leave bishops stortford on Monday, going to Cambridge.
ASSISTANT: ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for information in Cambridge.
ASSISTANT: There's a lot to do in cambridge. Are you looking for a ceratin type of attraction there?
USER: I would like a train... | null | null | null | null | null | null | false | false | false | false | false | 482 | 516 | 104 | 0.832258 | 0.167742 | 34 | 0.065891 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-972 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I like to find a hotel in San Diego.
ASSISTANT: Okay. I can help you with that. Can you tell me some details?
USER: I would like to check in August 25th and return on August 29th.
ASSISTANT: Sounds good and what else can you tell me?
USER: Its for 3 people, 2 adults and 1 child.
ASSISTANT: Okay, and where in San ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I like to find a hotel in San Diego.
ASSISTANT: Okay. I can help you with that. Can you tell me some details?
USER: I would like to check in August 25th and return on Aug... | null | null | null | null | null | null | false | false | false | false | false | 608 | 642 | 106 | 0.858289 | 0.141711 | 34 | 0.05296 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1145 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I don't want her to think I'm flirting with her when I'm really not.
ASSISTANT: That's a good way to look at it. What do you like to do in your spare time?
USER: I like to spend time with my family and play video games. What about you? Do you have any hobbies?
ASSISTANT: I spend a lot of time outdoors. I love to ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I don't want her to think I'm flirting with her when I'm really not.
ASSISTANT: That's a good way to look at it. What do you like to do in your spare time?
USER: I like t... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 568 | 602 | 105 | 0.851485 | 0.148515 | 34 | 0.056478 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-2468 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'd like to book a trip to Berlin.
ASSISTANT: Okay. What else can you tell me?
USER: I would like first class with only one layover.
ASSISTANT: Okay.
USER: I need to bring a pet.
ASSISTANT: What else? Okay, what kind of pet?
USER: Dog.
ASSISTANT: Just one?
USER: Yes.
ASSISTANT: Alright. Anything else? When di... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'd like to book a trip to Berlin.
ASSISTANT: Okay. What else can you tell me?
USER: I would like first class with only one layover.
ASSISTANT: Okay.
USER: I need to ... | null | null | null | null | null | null | false | false | false | false | false | 610 | 644 | 106 | 0.858667 | 0.141333 | 34 | 0.052795 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-238 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's a good one. My favorite is probably "Stone Temple Pilots"
ASSISTANT: Sure. How about [movie_name], [movie_name], or [movie_name]??
USER: I'd like to find a movie.
ASSISTANT: Where should I look?
USER: Look in San Jose. I like movies that are comic.
ASSISTANT: I found [count] possibilities. Would you like t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's a good one. My favorite is probably "Stone Temple Pilots"
ASSISTANT: Sure. How about [movie_name], [movie_name], or [movie_name]??
USER: I'd like to find a movie.
... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 705 | 739 | 107 | 0.873522 | 0.126478 | 34 | 0.046008 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SGD-train-2404 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I have a short trip I want to go on, and I need some help buying plane tickets.
ASSISTANT: What's your origin and what time do you want to leave? Also do you have an airline you prefer such as Delta Airlines, Air Canada, or anything else?
USER: I'm going to be travelling from Philadelphia and I want to leave in t... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I have a short trip I want to go on, and I need some help buying plane tickets.
ASSISTANT: What's your origin and what time do you want to leave? Also do you have an airl... | null | null | null | null | null | null | false | false | false | false | false | 637 | 671 | 106 | 0.863578 | 0.136422 | 34 | 0.050671 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
SalesBot-train-1538 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I told him to get out of my car. I was so mad at him. What about you?
ASSISTANT: I don't think I would have been able to do that. I'd have been so mad.
USER: Yeah, I was pretty mad. What do you do for a living, if you don't mind me asking?
ASSISTANT: I'm a stay at home mom. It's a lot of work, but I love it.
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I told him to get out of my car. I was so mad at him. What about you?
ASSISTANT: I don't think I would have been able to do that. I'd have been so mad.
USER: Yeah, I was ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-3046 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello!
ASSISTANT: Hello. How can I help you?
USER: I'm trying to find a round trip flight to London. I'm trying to find a new one
ASSISTANT: Okay, a flight to london. There are lots of airports in London. Which one you want to go?
USER: It doesn't matter to me.
ASSISTANT: Okay. Here are the airports. Heathrow and... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello!
ASSISTANT: Hello. How can I help you?
USER: I'm trying to find a round trip flight to London. I'm trying to find a new one
ASSISTANT: Okay, a flight to london. The... | null | null | null | null | null | null | false | false | false | false | false | 649 | 683 | 106 | 0.865653 | 0.134347 | 34 | 0.04978 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2972 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like to find a flight.
ASSISTANT: Hi, How can I help you? Sure, I can help you with that but just to give you a warning you should change things up to the hotel's after this call. I see that you want to leave from New York?
USER: I should change things up to the hotels, but the instructions are for the fl... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like to find a flight.
ASSISTANT: Hi, How can I help you? Sure, I can help you with that but just to give you a warning you should change things up to the hotel's... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-3615 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hello.
ASSISTANT: How may I help you?
USER: I need to find a flight from New York City to LAX.
ASSISTANT: What airline would you like to fly from in New York City?
USER: Delta.
ASSISTANT: Excuse me, I meant to ask which airport you would like to fly from in New York City?
USER: Oh. JFK.
ASSISTANT: Are you find ro... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello.
ASSISTANT: How may I help you?
USER: I need to find a flight from New York City to LAX.
ASSISTANT: What airline would you like to fly from in New York City?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-172 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I can understand that. I have three dogs and they keep me busy. What do you do for fun?
ASSISTANT: I like to go to the park and play with my dogs. I also like to read. What about you?
USER: I love to read as well. I love fantasy novels. What kind of books do you like?
ASSISTANT: I also enjoy reading books and gam... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I can understand that. I have three dogs and they keep me busy. What do you do for fun?
ASSISTANT: I like to go to the park and play with my dogs. I also like to read. Wh... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 657 | 691 | 106 | 0.867001 | 0.132999 | 34 | 0.049204 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-90 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Ugh, I've got to plan the weekend in Minneapolis, Minnesota. Going to visit the family with my girlfriend. Thinking of maybe going to the movies while we're there.
ASSISTANT: What do you think you'll go to?
USER: I don't know. I'm thinking either Knives out or that Joker movie. Have you seen either?
ASSISTANT: Ha... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Ugh, I've got to plan the weekend in Minneapolis, Minnesota. Going to visit the family with my girlfriend. Thinking of maybe going to the movies while we're there.
ASSIST... | null | null | null | null | null | null | false | false | false | false | false | 521 | 555 | 104 | 0.842185 | 0.157815 | 34 | 0.061261 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3083 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi. I'm looking for a hotel in the east. The internet is not needed.
ASSISTANT: There are no hotels that do not have internet, but 7 which do have it. Do you have a specific price range you'd prefer?
USER: no, but it should have free parking, please.
ASSISTANT: The Express by Holiday Inn Cambridge is in the area ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'm looking for a hotel in the east. The internet is not needed.
ASSISTANT: There are no hotels that do not have internet, but 7 which do have it. Do you have a speci... | null | null | null | null | null | null | false | false | false | false | false | 487 | 521 | 104 | 0.8336 | 0.1664 | 34 | 0.065259 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2751 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I would like to see a movie with my girlfriend and uncle, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets.
ASSISTANT: What is your location?
USER: I am located in Spring Hills, Kansas. What movies are playing in the theater near my location?
ASSISTA... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to see a movie with my girlfriend and uncle, but I am not sure what to see.
ASSISTANT: How many people will you need tickets for?
USER: I will need 3 tickets... | null | null | null | null | null | null | false | false | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-24 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: California Love is a great song. I love listening to it while I drive my fast car!
ASSISTANT: What kind of car do you have? I'm saving up for a new car. I'm 18.
USER: I have a Toyota Corolla. It's a great car. What type of car are you looking for?
ASSISTANT: I'm not sure yet. I just want a car that will get me... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: California Love is a great song. I love listening to it while I drive my fast car!
ASSISTANT: What kind of car do you have? I'm saving up for a new car. I'm 18.
USER: I ... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 654 | 688 | 106 | 0.866499 | 0.133501 | 34 | 0.049419 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-34 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi, I would like to book a reservation for 2 tickets for tonight at my local theater.
ASSISTANT: Ok, where do you live?
USER: I live in Hillview Oregon.
ASSISTANT: Wonderful, we have one theater there, the Mountain AMC 16.
USER: Yes, I am familiar with that theater. My friend and I wanted to find out what movies ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I would like to book a reservation for 2 tickets for tonight at my local theater.
ASSISTANT: Ok, where do you live?
USER: I live in Hillview Oregon.
ASSISTANT: Wonder... | null | null | null | null | null | null | false | false | false | false | false | 610 | 644 | 106 | 0.858667 | 0.141333 | 34 | 0.052795 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster3-train-2662 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hey there.Please i would love to go out to the movies tonigt.
ASSISTANT: OK. And where will you be seeing the movie?
USER: Don't really know but somewhere close by.
ASSISTANT: OK. Can you give me the city and state?
USER: Creek's \rend, Oregon is the city and state.
ASSISTANT: Creek’s End, Oregon. Got it. Is ther... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey there.Please i would love to go out to the movies tonigt.
ASSISTANT: OK. And where will you be seeing the movie?
USER: Don't really know but somewhere close by.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 478 | 512 | 104 | 0.831169 | 0.168831 | 34 | 0.066406 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-1352 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Can you help me find a place to dine that is expensive in the west?
ASSISTANT: Certainly. What type of food are you looking for?
USER: My friend wants to eat lobster, so maybe a good seafood place.
ASSISTANT: I do have Loch Fyne in the Centre (nothing in the West, sorry!) that has expensive seafood. Want to give ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Can you help me find a place to dine that is expensive in the west?
ASSISTANT: Certainly. What type of food are you looking for?
USER: My friend wants to eat lobster, so ... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-286 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Hi I am looking for a guesthouse that has a star rating of 0.
ASSISTANT: It looks like there are two of those in Cambridge, do you have a preference on a location?
USER: The hotel should be in the north and should be in the cheap price range.
ASSISTANT: It sounds like City Centre North B&B is perfect for you. Wou... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi I am looking for a guesthouse that has a star rating of 0.
ASSISTANT: It looks like there are two of those in Cambridge, do you have a preference on a location?
USER: ... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SGD-train-3929 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: Hello. I'm currently looking for a new apartment. Can you please help me look for one?
ASSISTANT: Of course. How many bedrooms did you want in the apartment and in which areas?
USER: I was hoping for four bedrooms and somewhere in Hayward.
ASSISTANT: Alpine Vista Apartments is a very good property and is located ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hello. I'm currently looking for a new apartment. Can you please help me look for one?
ASSISTANT: Of course. How many bedrooms did you want in the apartment and in which ... | null | null | null | null | null | null | false | false | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
MULTIWOZ2_2-train-1606 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I would love to get some information on the abbey pool and astroturf pitch
ASSISTANT: Of course, Abbey Pool and Astroturf Pitch is located in the east at Pool Way, Whitehill Road, off Newmarket Road. Phone number 01223902088. Anything else I can help you with?
USER: You said that's in the east, correct?
ASSISTANT... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would love to get some information on the abbey pool and astroturf pitch
ASSISTANT: Of course, Abbey Pool and Astroturf Pitch is located in the east at Pool Way, Whiteh... | null | null | null | null | null | null | false | false | false | false | false | 500 | 534 | 104 | 0.836991 | 0.163009 | 34 | 0.06367 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SGD-train-1208 | Salesforce/dialogstudio | SGD | customer_service | train | source | USER: I would like to look for some events.
ASSISTANT: What are your interests and in what city would you like for me to search in?
USER: I would like for some events in Sacramento, CA and interested in going to a Concert.
ASSISTANT: I was able to find 2 events which would appeal to your tastes. Discovery Park has the ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I would like to look for some events.
ASSISTANT: What are your interests and in what city would you like for me to search in?
USER: I would like for some events in Sacram... | null | null | null | null | null | null | false | false | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | CC BY-SA 4.0 | redistributable (share-alike) | Schema-Guided Dialogue (Google Research), CC BY-SA 4.0. https://github.com/google-research-datasets/dstc8-schema-guided-dialogue — via Salesforce/dialogstudio. SGD-derived rows remain CC BY-SA 4.0. |
Taskmaster2-train-1896 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: Okay. What else can you tell me? What else can you tell me?
USER: What's the cheapest hotel by the French Quarter?
ASSISTANT: There are hotels priced around $140 per night.
USER: Which one has the highest customer review?
ASSISTANT: They are all rated a... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I'd like help finding a hotel in New Orleans.
ASSISTANT: Okay. What else can you tell me? What else can you tell me?
USER: What's the cheapest hotel by the French Qua... | null | null | null | null | null | null | false | false | false | false | false | 588 | 622 | 105 | 0.855571 | 0.144429 | 34 | 0.054662 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2955 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, there.
ASSISTANT: Hi. How can I help you?
USER: I would like to book a flight from LA to Montreal. We're going this evening and returning after four days from now.
ASSISTANT: Okay, sure. Which class you like to fly?
USER: I'm looking ideally for just coach class, slightly inexpensive.
ASSISTANT: The least exp... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, there.
ASSISTANT: Hi. How can I help you?
USER: I would like to book a flight from LA to Montreal. We're going this evening and returning after four days from now.
AS... | null | null | null | null | null | null | false | false | false | false | false | 574 | 608 | 105 | 0.852735 | 0.147265 | 34 | 0.055921 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-956 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I need to find a train into Cambridge that will arrive by 09:15.
ASSISTANT: I can help you with that. Where are you traveling from?
USER: I will be leaving the Stansted Airport on Thursday.
ASSISTANT: Perfect, I have train TR1472 that meets your criteria, would you like me to book a ticket for you?
USER: Book it ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I need to find a train into Cambridge that will arrive by 09:15.
ASSISTANT: I can help you with that. Where are you traveling from?
USER: I will be leaving the Stansted A... | null | null | null | null | null | null | false | false | false | false | false | 666 | 700 | 106 | 0.868486 | 0.131514 | 34 | 0.048571 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-2916 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I wanted to go swimming later on today. I need some help finding a pool.
ASSISTANT: Do you have a location preference?
USER: Yes, I would prefer it to be in the west.
ASSISTANT: I'm sorry. There are no swimming pools listed in that area.
USER: Ah okay. How about colleges? Are there any of those in the area?
ASSIS... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I wanted to go swimming later on today. I need some help finding a pool.
ASSISTANT: Do you have a location preference?
USER: Yes, I would prefer it to be in the west.
ASS... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3411 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am looking for a cheap hotel with free parking.
ASSISTANT: I can definitely help you out with that. Is there a certain area of town you'd like to stay in?
USER: I would prefer to be in the centre of town, and I need the hotel to include free parking.
ASSISTANT: Alexander bed and breakfast is a guesthouse in tow... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am looking for a cheap hotel with free parking.
ASSISTANT: I can definitely help you out with that. Is there a certain area of town you'd like to stay in?
USER: I would... | null | null | null | null | null | null | false | false | false | false | false | 534 | 568 | 104 | 0.845238 | 0.154762 | 34 | 0.059859 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-3534 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi, I'm looking to book a flight to Miami, Florida.
ASSISTANT: Hi, how can I help you? When would you like to go to Miami?
USER: I'm looking to leave on February 25th.
ASSISTANT: February 25th and is this a round-trip flight or one way?
USER: This will be a round-trip flight.
ASSISTANT: What is your return date?
... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi, I'm looking to book a flight to Miami, Florida.
ASSISTANT: Hi, how can I help you? When would you like to go to Miami?
USER: I'm looking to leave on February 25th.
AS... | null | null | null | null | null | null | false | false | false | false | false | 499 | 533 | 104 | 0.836735 | 0.163265 | 34 | 0.06379 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3786 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm hoping you can help me find a guesthouse. Parking is optional.
ASSISTANT: a and b guest house is a nice one. Do you want to book ?
USER: Does it have a 3 star rating? I'm also needing free wifi on this trip. Thanks for helping me.
ASSISTANT: It has a 4 star rating and does provide internet. Would you like a r... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm hoping you can help me find a guesthouse. Parking is optional.
ASSISTANT: a and b guest house is a nice one. Do you want to book ?
USER: Does it have a 3 star rating?... | null | null | null | null | null | null | false | false | false | false | false | 621 | 655 | 106 | 0.86071 | 0.13929 | 34 | 0.051908 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2476 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: Hi I am planning to watch movie tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: no . I dont have any idea.
ASSISTANT: Sure. And what city are you looking in?
USER: If it is Brando, Texas that would be helpful.
ASSISTANT: Brando, Texas. Got it. And is there a particular of movie you’d like to see?
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi I am planning to watch movie tonight.
ASSISTANT: OK. Do you have anything in mind?
USER: no . I dont have any idea.
ASSISTANT: Sure. And what city are you looking in?
... | null | null | null | null | null | null | false | false | false | false | false | 522 | 556 | 104 | 0.842424 | 0.157576 | 34 | 0.061151 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-2484 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: hello? is anyone there?
ASSISTANT: Hi, how may I help you? Sorry for the delay.
USER: Oh hi I had a question about a jacket
ASSISTANT: Ok great, I can help you with that. What is your question?
USER: It's the Tommy Hilfiger jacket. The one that's for $64?
ASSISTANT: Ok, can I have your name please?
USER: Sure it'... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: hello? is anyone there?
ASSISTANT: Hi, how may I help you? Sorry for the delay.
USER: Oh hi I had a question about a jacket
ASSISTANT: Ok great, I can help you with that.... | {"intent": "jacket_how_2", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | jacket_how_2 | null | null | null | false | true | false | false | false | 575 | 609 | 105 | 0.852941 | 0.147059 | 34 | 0.055829 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
ABCD-train-387 | Salesforce/dialogstudio | ABCD | customer_service | train | source | USER: Hey there! Needing some help!
ASSISTANT: No problem Tell me what you need
USER: So I bought two items, but my husband changed his mind and doesn't want the second one. Can I take it off the order?
ASSISTANT: I will help you What's your shipping status? And your full name please
USER: Great! Status is "Order Recei... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hey there! Needing some help!
ASSISTANT: No problem Tell me what you need
USER: So I bought two items, but my husband changed his mind and doesn't want the second one. Ca... | {"intent": "manage_cancel", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | manage_cancel | null | null | null | false | true | false | false | false | 490 | 524 | 104 | 0.834395 | 0.165605 | 34 | 0.064885 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-1842 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sure they are. I have a lot of old toys from when I was a kid.
ASSISTANT: That's cool. I don't have any toys, but I do like collecting things.
USER: Collecting things is fun. What kind of things do you like to collect? Do you have any hobbies?
ASSISTANT: I found a few more that you'd love a hobbies like playi... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sure they are. I have a lot of old toys from when I was a kid.
ASSISTANT: That's cool. I don't have any toys, but I do like collecting things.
USER: Collecting things... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 505 | 539 | 104 | 0.838258 | 0.161742 | 34 | 0.06308 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-1856 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I am traveling to Cambridge and looking for a restaurant in the cheap price range in the cente.
ASSISTANT: Sure. I have 5. How about the rice house? They serve chinese. Or dojo noodle bar, the serve asian?
USER: Lets try rice house.
ASSISTANT: Sure thing! Their address is 88 Mill Road City Centre, would you like ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I am traveling to Cambridge and looking for a restaurant in the cheap price range in the cente.
ASSISTANT: Sure. I have 5. How about the rice house? They serve chinese. O... | null | null | null | null | null | null | false | false | false | false | false | 531 | 565 | 104 | 0.844544 | 0.155456 | 34 | 0.060177 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster3-train-2650 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I want to go and see a movie tonight, help me out.
ASSISTANT: OK. And in what city?
USER: Let's look in Creek's End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is there a particular movie you have in mind?
USER: I'm thinking about seeing Mulan, I saw the trailer and it looks interesting.
ASSISTANT: Sure. In ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I want to go and see a movie tonight, help me out.
ASSISTANT: OK. And in what city?
USER: Let's look in Creek's End, Oregon.
ASSISTANT: Creek’s End, Oregon. Got it. Is th... | null | null | null | null | null | null | false | false | false | false | false | 502 | 536 | 104 | 0.8375 | 0.1625 | 34 | 0.063433 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
MULTIWOZ2_2-train-3969 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: I'm looking for a moderately priced Turkish restaurant.
ASSISTANT: Sure, there are two. I recommend the Anatolia. Would you like a reservation?
USER: is it located in the centre?
ASSISTANT: Why, yes it is in the center. I can book you a reservation if you like.
USER: Yes can you book it for 3 people Thursday at 2... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm looking for a moderately priced Turkish restaurant.
ASSISTANT: Sure, there are two. I recommend the Anatolia. Would you like a reservation?
USER: is it located in the... | null | null | null | null | null | null | false | false | false | false | false | 510 | 544 | 104 | 0.839506 | 0.160494 | 34 | 0.0625 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
Taskmaster2-train-2233 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: Hi. I need help finding a hotel in downtown New Orleans, Louisiana.
ASSISTANT: I can help you with that. How many people will there be?
USER: Great. There will be one person.
ASSISTANT: When would you like to check in and when would you like to check out?
USER: I'd like to check in on March 18th and check out on ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Hi. I need help finding a hotel in downtown New Orleans, Louisiana.
ASSISTANT: I can help you with that. How many people will there be?
USER: Great. There will be one per... | null | null | null | null | null | null | false | false | false | false | false | 629 | 663 | 106 | 0.862159 | 0.137841 | 34 | 0.051282 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
Taskmaster2-train-2000 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like help finding a hotel Palm Beach.
ASSISTANT: Hi, how can I help you? When do you need it?
USER: I need it from March 15th to March 20th, 2017.
ASSISTANT: And what do you need in a hotel?
USER: I need a hotel with at least a four star ratings. Okay, and a price limit of $150 per night.
ASSISTANT: 4-star ra... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like help finding a hotel Palm Beach.
ASSISTANT: Hi, how can I help you? When do you need it?
USER: I need it from March 15th to March 20th, 2017.
ASSISTANT: And what... | null | null | null | null | null | null | false | false | false | false | false | 486 | 520 | 104 | 0.833333 | 0.166667 | 34 | 0.065385 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
ABCD-train-514 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hi, how may I help you today?
USER: My shipping costs were very high. Coul you tell me why?
ASSISTANT: Sure, I can help with that. Could I please have your name?
USER: Rodriguez Domingo
ASSISTANT: Hi, Rodriguez
USER: Hi
ASSISTANT: Would you like to cancel your order and get a refund due to high shipping cost... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hi, how may I help you today?
USER: My shipping costs were very high. Coul you tell me why?
ASSISTANT: Sure, I can help with that. Could I please have your name?
USE... | {"intent": "cost", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | cost | null | null | null | false | true | false | false | false | 541 | 575 | 104 | 0.846834 | 0.153166 | 34 | 0.05913 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
SalesBot-train-446 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. Did they go to a different school or did they move away?
ASSISTANT: They went to the same school, but they moved to Las Vegas a few years ago.
USER: That's too bad. Vegas is a fun place to visit, but I wouldn't want to live there.
ASSISTANT: Yeah, I don't think I could live there either. M... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. Did they go to a different school or did they move away?
ASSISTANT: They went to the same school, but they moved to Las Vegas a few years ago.
USE... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 540 | 574 | 104 | 0.846608 | 0.153392 | 34 | 0.059233 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster3-train-1397 | Salesforce/dialogstudio | Taskmaster3 | customer_service | train | source | USER: I'm interested in going to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What are the movies playing at Boulevard 14 Cinema in Petaluma, California?
ASSISTANT: OK. Boulevard 14 Cinema in Petaluma, California is showing three movies: No Time To Die, Mulan, and Emma.
USER: Can you tel... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm interested in going to the movies tonight.
ASSISTANT: Sure. What movie would you like to see?
USER: What are the movies playing at Boulevard 14 Cinema in Petaluma, Ca... | null | null | null | null | null | null | false | false | false | false | false | 484 | 518 | 104 | 0.832797 | 0.167203 | 34 | 0.065637 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-3 / TicketTalk (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-148 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's interesting. I like watching movies and tv shows about that kind of thing. What do you like to watch?
ASSISTANT: What does that mean?
USER: I've had a long day and I want to relax with some movies. Can you find some online movies? Maybe that stars Carol Sutton?
ASSISTANT: What type of movies do you like?
U... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's interesting. I like watching movies and tv shows about that kind of thing. What do you like to watch?
ASSISTANT: What does that mean?
USER: I've had a long day and... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 511 | 545 | 104 | 0.839753 | 0.160247 | 34 | 0.062385 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-382 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I don't have any pets. I'm too busy with school. What about you?
ASSISTANT: I've a dog, his name is Oreo. What are you studying in school?
USER: That's a cute name! I'm studying biology. What do you do for a living?
ASSISTANT: I play violin in a local orchestra. What kind of music do you like?
USER: I like al... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I don't have any pets. I'm too busy with school. What about you?
ASSISTANT: I've a dog, his name is Oreo. What are you studying in school?
USER: That's a cute name! I... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 524 | 558 | 104 | 0.8429 | 0.1571 | 34 | 0.060932 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-169 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's awesome! I love Bob Ross. He was an American painter and television host.
ASSISTANT: I love him too! I wish I could go back in time and watch him as a kid.
USER: You and me both! I remember watching him on PBS when I was a little kid.
ASSISTANT: I used to watch him on Nickelodeon back in the day. It was a ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's awesome! I love Bob Ross. He was an American painter and television host.
ASSISTANT: I love him too! I wish I could go back in time and watch him as a kid.
USER: Y... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 597 | 631 | 105 | 0.857337 | 0.142663 | 34 | 0.053883 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
ABCD-train-2028 | Salesforce/dialogstudio | ABCD | customer_service | train | source | ASSISTANT: Hello, thank you for contacting AcmeCorp how may I help you?
USER: Hi, i was charged be an order that i never bought for
ASSISTANT: Oh no I apologize, I will look into this for you.
USER: Okay
ASSISTANT: I just want to verify you were charged for just one order?
USER: yes
ASSISTANT: One moment please. May I ... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
ASSISTANT: Hello, thank you for contacting AcmeCorp how may I help you?
USER: Hi, i was charged be an order that i never bought for
ASSISTANT: Oh no I apologize, I will look in... | {"intent": "mistimed_billing_never_bought", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | mistimed_billing_never_bought | null | null | null | false | true | false | false | false | 513 | 547 | 104 | 0.840246 | 0.159754 | 34 | 0.062157 | 512_1k | MIT | redistributable | ABCD (Action-Based Conversations Dataset), ASAPP Research, MIT License. https://github.com/asappresearch/abcd — via Salesforce/dialogstudio. |
Taskmaster2-train-1444 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I like to plan to stay at the hotel in the coming next week. Park City, Utah.
ASSISTANT: Hi, how can I help you? Which city you need a hotel? Okay.
USER: Next week.
ASSISTANT: From 19th to which day?
USER: From 19th - 22nd.
ASSISTANT: Okay. Okay. What would you like to know?
USER: I want to know the location. And... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I like to plan to stay at the hotel in the coming next week. Park City, Utah.
ASSISTANT: Hi, how can I help you? Which city you need a hotel? Okay.
USER: Next week.
ASSIS... | null | null | null | null | null | null | false | false | false | false | false | 564 | 598 | 105 | 0.85064 | 0.14936 | 34 | 0.056856 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1300 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: What do you do for a living? I'm a vet assistant at a clinic.
ASSISTANT: I work at a grocery store, but I want to be a veterinarian one day.
USER: Do you have any pets? I have a dog and a cat. I love them so much.
ASSISTANT: I do! I have three dogs and one cat. They're all rescues. What kind of dog is yours?
USER... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: What do you do for a living? I'm a vet assistant at a clinic.
ASSISTANT: I work at a grocery store, but I want to be a veterinarian one day.
USER: Do you have any pets? I... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 605 | 639 | 105 | 0.858871 | 0.141129 | 34 | 0.053208 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
SalesBot-train-1107 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: No, I don't have any birds. I do have a parrot, though.
ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living?
USER: I'm a stay at home mom. It's a lot of work, but I love it.
ASSISTANT: I bet it is! I work at a law firm as a paralegal. I love my job.
USER: That's great! I'm glad you love your... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: No, I don't have any birds. I do have a parrot, though.
ASSISTANT: I love parrots! I have a cockatoo. What do you do for a living?
USER: I'm a stay at home mom. It's a lo... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 603 | 637 | 105 | 0.858491 | 0.141509 | 34 | 0.053375 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Taskmaster2-train-1993 | Salesforce/dialogstudio | Taskmaster2 | customer_service | train | source | USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Ok, where would you like to go for your vacation?
USER: I want to go to Carlsbad, California.
ASSISTANT: When were you planning on going?
USER: I want to go on June 16th to the 19th, 2017.
ASSISTANT: Ok great! And do you have any preferences for where yo... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'd like to find a hotel for my summer vacation.
ASSISTANT: Ok, where would you like to go for your vacation?
USER: I want to go to Carlsbad, California.
ASSISTANT: When ... | null | null | null | null | null | null | false | false | false | false | false | 935 | 969 | 111 | 0.897222 | 0.102778 | 34 | 0.035088 | 512_1k | CC BY 4.0 | redistributable | Taskmaster-2 (Google Research), CC BY 4.0. https://github.com/google-research-datasets/Taskmaster — via Salesforce/dialogstudio. |
SalesBot-train-1387 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: I'm sorry to hear that. I have a friend who is allergic to peanuts.
ASSISTANT: Peanuts are one of the most common allergens in the world, so it's not surprising.
USER: I didn't know that. Do you have a peanut allergy? I do not.
ASSISTANT: No, I don't, but I know a lot of people who do. It's very common in childre... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: I'm sorry to hear that. I have a friend who is allergic to peanuts.
ASSISTANT: Peanuts are one of the most common allergens in the world, so it's not surprising.
USER: I ... | {"intent": "FindAttractions", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindAttractions | null | null | null | false | true | false | false | false | 489 | 523 | 104 | 0.834131 | 0.165869 | 34 | 0.06501 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
MULTIWOZ2_2-train-2421 | Salesforce/dialogstudio | MULTIWOZ2_2 | customer_service | train | source | USER: Need a place to eat in the south of town that has moroccan food.
ASSISTANT: Unfortunately, there are no Moroccan restaurants in the south part of Cambridge. Could I help you find one with a different type or location?
USER: How about one with indian food?
ASSISTANT: I have place. Oh, and it's a great place too. I... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: Need a place to eat in the south of town that has moroccan food.
ASSISTANT: Unfortunately, there are no Moroccan restaurants in the south part of Cambridge. Could I help ... | null | null | null | null | null | null | false | false | false | false | false | 586 | 620 | 105 | 0.855172 | 0.144828 | 34 | 0.054839 | 512_1k | MIT | redistributable | MultiWOZ 2.2 (Budzianowski et al. / Google fixes), MIT License. https://github.com/budzianowski/multiwoz — via Salesforce/dialogstudio. |
SalesBot-train-728 | Salesforce/dialogstudio | SalesBot | customer_service | train | source | USER: That's cool. Do you have any pets? I have four dogs and I love them.
ASSISTANT: I have a dog too! I love him so much. What kind of dogs do you have?
USER: I have an Australian Shepherd and a Labrador Retriever.
ASSISTANT: I love labradors! I used to have one, but she passed away a few years ago.
USER: I'm so sorr... | Analyze this customer-support transcript.
Return compact JSON with:
- intent
- sentiment
- resolved
- escalation_needed
- summary
Transcript:
USER: That's cool. Do you have any pets? I have four dogs and I love them.
ASSISTANT: I have a dog too! I love him so much. What kind of dogs do you have?
USER: I have an Austr... | {"intent": "FindMovies", "sentiment": null, "resolved": null, "escalation_needed": null, "summary": null, "follow_up_actions": []} | null | FindMovies | null | null | null | false | true | false | false | false | 617 | 651 | 106 | 0.859974 | 0.140026 | 34 | 0.052227 | 512_1k | null | no-upstream-license; included by dataset owner decision (fully synthetic simulator/GPT-3 text) | SalesBot (MiuLab, NTU). https://github.com/MiuLab/SalesBot — via Salesforce/dialogstudio. No upstream LICENSE file; text is fully synthetic. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.