session_id stringlengths 12 12 | session_start timestamp[ns]date 2025-09-01 00:00:00 2025-10-01 23:59:00 | session_end timestamp[ns]date 2025-09-01 00:00:56 2025-10-02 00:11:40 | duration_seconds int64 30 900 | customer_id stringlengths 11 11 | operator stringclasses 4
values | channel stringclasses 4
values | intent stringclasses 10
values | handled_by stringclasses 2
values | escalated_to_human bool 2
classes | message_count int64 2 30 | resolved bool 2
classes | customer_satisfaction int64 1 5 | language stringclasses 5
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
CHAT00000201 | 2025-09-06T05:59:00 | 2025-09-06T06:12:06 | 786 | CUST2842723 | MTN | facebook_messenger | buy_data | bot | false | 13 | true | 4 | pidgin |
CHAT00000202 | 2025-09-15T11:29:00 | 2025-09-15T11:39:18 | 618 | CUST7856753 | MTN | app | recharge_issue | bot | false | 15 | true | 5 | english |
CHAT00000203 | 2025-09-18T18:27:00 | 2025-09-18T18:27:52 | 52 | CUST4328783 | Glo | web | bill_inquiry | bot | false | 2 | false | 2 | english |
CHAT00000204 | 2025-09-12T19:45:00 | 2025-09-12T19:52:39 | 459 | CUST7521332 | 9mobile | app | port_number | bot | false | 6 | true | 3 | english |
CHAT00000205 | 2025-09-27T20:12:00 | 2025-09-27T20:15:58 | 238 | CUST2413936 | Airtel | app | complaint | bot | false | 16 | true | 5 | yoruba |
CHAT00000206 | 2025-09-19T04:12:00 | 2025-09-19T04:21:42 | 582 | CUST1418389 | Airtel | app | recharge_issue | bot | false | 25 | false | 1 | english |
CHAT00000207 | 2025-09-11T09:06:00 | 2025-09-11T09:08:29 | 149 | CUST8370606 | Glo | web | complaint | bot | false | 15 | true | 2 | pidgin |
CHAT00000208 | 2025-09-22T23:35:00 | 2025-09-22T23:43:33 | 513 | CUST8959309 | MTN | web | buy_data | human | true | 6 | true | 3 | english |
CHAT00000209 | 2025-09-13T18:24:00 | 2025-09-13T18:30:11 | 371 | CUST5826916 | MTN | facebook_messenger | bill_inquiry | bot | false | 20 | true | 5 | english |
CHAT00000210 | 2025-09-01T10:08:00 | 2025-09-01T10:13:24 | 324 | CUST6448209 | 9mobile | app | buy_data | bot | false | 5 | false | 1 | english |
CHAT00000211 | 2025-09-24T12:59:00 | 2025-09-24T13:06:09 | 429 | CUST1751479 | Glo | app | recharge_issue | bot | false | 26 | true | 1 | english |
CHAT00000212 | 2025-09-09T07:35:00 | 2025-09-09T07:47:42 | 762 | CUST4071519 | Airtel | whatsapp | buy_data | bot | false | 17 | false | 1 | pidgin |
CHAT00000213 | 2025-09-13T21:30:00 | 2025-09-13T21:33:25 | 205 | CUST7884515 | MTN | web | check_data_balance | bot | false | 27 | true | 2 | pidgin |
CHAT00000214 | 2025-09-13T13:46:00 | 2025-09-13T13:50:14 | 254 | CUST1812005 | MTN | app | recharge_issue | human | true | 14 | true | 3 | english |
CHAT00000215 | 2025-09-29T21:46:00 | 2025-09-29T21:48:58 | 178 | CUST5184607 | Airtel | app | check_balance | bot | false | 14 | true | 4 | english |
CHAT00000216 | 2025-09-16T07:29:00 | 2025-09-16T07:36:47 | 467 | CUST1767555 | Glo | web | network_issue | bot | false | 9 | true | 2 | english |
CHAT00000217 | 2025-09-20T11:24:00 | 2025-09-20T11:30:55 | 415 | CUST1203593 | Glo | app | bill_inquiry | bot | false | 24 | false | 1 | english |
CHAT00000218 | 2025-09-16T03:51:00 | 2025-09-16T03:55:58 | 298 | CUST6435988 | MTN | app | tariff_info | bot | false | 6 | false | 1 | hausa |
CHAT00000219 | 2025-09-15T01:01:00 | 2025-09-15T01:06:45 | 345 | CUST4962882 | Glo | facebook_messenger | general_inquiry | human | true | 28 | true | 1 | english |
CHAT00000220 | 2025-09-17T20:57:00 | 2025-09-17T21:00:20 | 200 | CUST3571197 | 9mobile | facebook_messenger | recharge_issue | bot | false | 3 | true | 4 | english |
CHAT00000221 | 2025-09-29T15:34:00 | 2025-09-29T15:41:00 | 420 | CUST1013677 | Airtel | app | check_data_balance | human | true | 12 | false | 3 | english |
CHAT00000222 | 2025-09-01T03:21:00 | 2025-09-01T03:22:57 | 117 | CUST5757854 | Glo | app | general_inquiry | bot | false | 9 | true | 5 | igbo |
CHAT00000223 | 2025-09-05T18:11:00 | 2025-09-05T18:12:59 | 119 | CUST4107860 | Glo | app | port_number | bot | false | 3 | true | 3 | hausa |
CHAT00000224 | 2025-09-18T04:58:00 | 2025-09-18T05:00:43 | 163 | CUST7491938 | 9mobile | web | tariff_info | bot | false | 11 | true | 2 | english |
CHAT00000225 | 2025-09-09T16:11:00 | 2025-09-09T16:23:53 | 773 | CUST6013370 | MTN | whatsapp | check_balance | bot | false | 15 | false | 3 | english |
CHAT00000226 | 2025-09-10T04:07:00 | 2025-09-10T04:17:11 | 611 | CUST5322854 | MTN | app | bill_inquiry | bot | false | 5 | true | 2 | english |
CHAT00000227 | 2025-09-12T07:04:00 | 2025-09-12T07:18:37 | 877 | CUST9897827 | Airtel | web | bill_inquiry | bot | false | 10 | true | 1 | yoruba |
CHAT00000228 | 2025-09-18T13:44:00 | 2025-09-18T13:52:06 | 486 | CUST2208913 | MTN | app | check_data_balance | bot | false | 19 | false | 3 | english |
CHAT00000229 | 2025-09-27T00:58:00 | 2025-09-27T01:01:14 | 194 | CUST9068628 | Airtel | web | bill_inquiry | human | true | 16 | true | 3 | yoruba |
CHAT00000230 | 2025-09-17T09:11:00 | 2025-09-17T09:15:45 | 285 | CUST3704053 | Glo | web | check_balance | bot | false | 18 | true | 1 | english |
CHAT00000231 | 2025-09-30T08:49:00 | 2025-09-30T08:54:42 | 342 | CUST9989320 | MTN | whatsapp | check_data_balance | bot | false | 8 | false | 1 | english |
CHAT00000232 | 2025-09-17T08:40:00 | 2025-09-17T08:48:15 | 495 | CUST2141260 | Airtel | app | port_number | bot | false | 15 | false | 1 | english |
CHAT00000233 | 2025-09-02T06:11:00 | 2025-09-02T06:19:07 | 487 | CUST9158441 | Glo | facebook_messenger | network_issue | bot | false | 6 | true | 4 | yoruba |
CHAT00000234 | 2025-09-17T12:42:00 | 2025-09-17T12:56:11 | 851 | CUST8475701 | Glo | web | port_number | bot | false | 17 | true | 2 | pidgin |
CHAT00000235 | 2025-09-14T11:56:00 | 2025-09-14T11:59:37 | 217 | CUST9459454 | 9mobile | app | tariff_info | bot | false | 30 | true | 5 | english |
CHAT00000236 | 2025-09-14T09:36:00 | 2025-09-14T09:37:17 | 77 | CUST4868594 | Glo | app | recharge_issue | bot | false | 29 | true | 1 | pidgin |
CHAT00000237 | 2025-09-13T22:33:00 | 2025-09-13T22:39:04 | 364 | CUST6945514 | MTN | app | check_data_balance | bot | false | 5 | false | 3 | english |
CHAT00000238 | 2025-09-04T14:24:00 | 2025-09-04T14:33:58 | 598 | CUST8219714 | MTN | app | tariff_info | bot | false | 27 | true | 2 | english |
CHAT00000239 | 2025-09-28T10:42:00 | 2025-09-28T10:44:02 | 122 | CUST4176979 | MTN | web | check_balance | bot | false | 16 | true | 5 | igbo |
CHAT00000240 | 2025-09-19T21:30:00 | 2025-09-19T21:43:45 | 825 | CUST2798864 | Glo | web | buy_data | bot | false | 25 | true | 2 | pidgin |
CHAT00000241 | 2025-09-08T23:28:00 | 2025-09-08T23:42:19 | 859 | CUST1054001 | MTN | app | network_issue | bot | false | 13 | false | 3 | english |
CHAT00000242 | 2025-09-13T11:52:00 | 2025-09-13T11:59:41 | 461 | CUST2009468 | Glo | app | complaint | bot | false | 25 | true | 3 | igbo |
CHAT00000243 | 2025-09-14T03:15:00 | 2025-09-14T03:19:24 | 264 | CUST7150946 | MTN | app | port_number | human | true | 28 | true | 3 | yoruba |
CHAT00000244 | 2025-09-30T01:45:00 | 2025-09-30T01:50:53 | 353 | CUST7819670 | Airtel | facebook_messenger | complaint | human | true | 26 | true | 2 | english |
CHAT00000245 | 2025-09-29T00:05:00 | 2025-09-29T00:13:38 | 518 | CUST7075476 | Airtel | web | check_balance | human | true | 2 | true | 2 | english |
CHAT00000246 | 2025-09-11T05:19:00 | 2025-09-11T05:27:08 | 488 | CUST1363520 | MTN | whatsapp | bill_inquiry | human | true | 21 | false | 1 | yoruba |
CHAT00000247 | 2025-09-02T18:06:00 | 2025-09-02T18:12:46 | 406 | CUST1602613 | Glo | whatsapp | complaint | human | true | 14 | true | 5 | english |
CHAT00000248 | 2025-09-26T16:05:00 | 2025-09-26T16:14:09 | 549 | CUST8975173 | 9mobile | app | general_inquiry | bot | false | 30 | true | 5 | english |
CHAT00000249 | 2025-09-30T18:58:00 | 2025-09-30T18:59:24 | 84 | CUST6590140 | MTN | web | network_issue | bot | false | 17 | true | 4 | hausa |
CHAT00000250 | 2025-09-21T04:33:00 | 2025-09-21T04:46:53 | 833 | CUST5641680 | MTN | app | buy_data | bot | false | 24 | true | 3 | english |
CHAT00000251 | 2025-09-20T19:25:00 | 2025-09-20T19:34:07 | 547 | CUST4961287 | Airtel | web | check_balance | human | true | 7 | true | 1 | igbo |
CHAT00000252 | 2025-09-03T01:34:00 | 2025-09-03T01:35:18 | 78 | CUST7791711 | Glo | whatsapp | check_data_balance | bot | false | 28 | true | 1 | english |
CHAT00000253 | 2025-09-08T17:54:00 | 2025-09-08T17:55:44 | 104 | CUST4496079 | Airtel | app | check_balance | bot | false | 12 | true | 5 | igbo |
CHAT00000254 | 2025-09-15T11:38:00 | 2025-09-15T11:45:12 | 432 | CUST1196111 | MTN | facebook_messenger | complaint | human | true | 8 | true | 3 | english |
CHAT00000255 | 2025-09-05T22:04:00 | 2025-09-05T22:04:44 | 44 | CUST9092654 | Airtel | web | buy_data | human | true | 17 | true | 4 | english |
CHAT00000256 | 2025-09-02T15:46:00 | 2025-09-02T15:56:32 | 632 | CUST7785934 | MTN | app | bill_inquiry | bot | false | 16 | true | 2 | english |
CHAT00000257 | 2025-09-22T03:19:00 | 2025-09-22T03:32:52 | 832 | CUST5529967 | 9mobile | whatsapp | recharge_issue | human | true | 7 | false | 1 | english |
CHAT00000258 | 2025-09-17T23:08:00 | 2025-09-17T23:22:46 | 886 | CUST4408514 | MTN | whatsapp | check_balance | bot | false | 18 | true | 2 | english |
CHAT00000259 | 2025-09-03T21:33:00 | 2025-09-03T21:36:27 | 207 | CUST9578311 | Airtel | web | complaint | human | true | 20 | true | 4 | english |
CHAT00000260 | 2025-09-14T16:31:00 | 2025-09-14T16:39:47 | 527 | CUST1248241 | MTN | web | complaint | human | true | 16 | true | 3 | english |
CHAT00000261 | 2025-09-25T08:49:00 | 2025-09-25T08:58:22 | 562 | CUST9391736 | MTN | web | general_inquiry | human | true | 24 | true | 2 | english |
CHAT00000262 | 2025-09-18T02:33:00 | 2025-09-18T02:46:21 | 801 | CUST7763970 | Airtel | web | port_number | human | true | 8 | true | 1 | english |
CHAT00000263 | 2025-09-24T08:24:00 | 2025-09-24T08:27:09 | 189 | CUST3964936 | Airtel | app | complaint | bot | false | 13 | true | 4 | english |
CHAT00000264 | 2025-09-26T02:14:00 | 2025-09-26T02:28:59 | 899 | CUST9663559 | MTN | facebook_messenger | general_inquiry | human | true | 14 | true | 5 | english |
CHAT00000265 | 2025-09-10T17:48:00 | 2025-09-10T18:01:52 | 832 | CUST2423670 | Airtel | app | buy_data | bot | false | 6 | true | 3 | hausa |
CHAT00000266 | 2025-09-09T02:44:00 | 2025-09-09T02:58:05 | 845 | CUST3853762 | Airtel | whatsapp | check_data_balance | bot | false | 2 | true | 5 | pidgin |
CHAT00000267 | 2025-10-01T15:58:00 | 2025-10-01T16:08:46 | 646 | CUST8210101 | Glo | facebook_messenger | tariff_info | bot | false | 22 | true | 1 | english |
CHAT00000268 | 2025-09-13T01:56:00 | 2025-09-13T02:06:26 | 626 | CUST2665015 | Airtel | app | recharge_issue | bot | false | 5 | true | 1 | english |
CHAT00000269 | 2025-09-05T04:19:00 | 2025-09-05T04:33:05 | 845 | CUST5629474 | MTN | whatsapp | buy_data | bot | false | 8 | false | 3 | hausa |
CHAT00000270 | 2025-09-18T12:58:00 | 2025-09-18T13:01:25 | 205 | CUST8065224 | MTN | web | port_number | human | true | 17 | true | 3 | english |
CHAT00000271 | 2025-09-21T09:25:00 | 2025-09-21T09:26:59 | 119 | CUST7309362 | MTN | facebook_messenger | tariff_info | bot | false | 25 | false | 3 | english |
CHAT00000272 | 2025-09-07T10:35:00 | 2025-09-07T10:44:50 | 590 | CUST1287588 | Glo | app | tariff_info | human | true | 27 | true | 2 | english |
CHAT00000273 | 2025-09-30T04:43:00 | 2025-09-30T04:51:11 | 491 | CUST3864923 | Glo | app | recharge_issue | bot | false | 5 | true | 5 | pidgin |
CHAT00000274 | 2025-09-05T17:45:00 | 2025-09-05T17:46:00 | 60 | CUST9789817 | Airtel | web | tariff_info | human | true | 10 | true | 2 | pidgin |
CHAT00000275 | 2025-10-01T22:42:00 | 2025-10-01T22:53:05 | 665 | CUST5119323 | MTN | facebook_messenger | complaint | human | true | 3 | true | 2 | english |
CHAT00000276 | 2025-09-04T18:12:00 | 2025-09-04T18:26:40 | 880 | CUST5856980 | Airtel | app | tariff_info | bot | false | 17 | true | 1 | pidgin |
CHAT00000277 | 2025-09-02T03:56:00 | 2025-09-02T04:01:31 | 331 | CUST7272345 | 9mobile | app | recharge_issue | bot | false | 2 | false | 1 | english |
CHAT00000278 | 2025-09-24T02:41:00 | 2025-09-24T02:43:52 | 172 | CUST8385997 | MTN | facebook_messenger | recharge_issue | bot | false | 22 | true | 3 | igbo |
CHAT00000279 | 2025-09-26T23:11:00 | 2025-09-26T23:12:40 | 100 | CUST2196641 | Glo | web | bill_inquiry | bot | false | 25 | true | 3 | english |
CHAT00000280 | 2025-09-25T06:19:00 | 2025-09-25T06:23:09 | 249 | CUST6927406 | 9mobile | whatsapp | port_number | human | true | 4 | true | 5 | hausa |
CHAT00000281 | 2025-09-09T22:49:00 | 2025-09-09T23:02:21 | 801 | CUST9632259 | MTN | facebook_messenger | port_number | bot | false | 22 | false | 3 | english |
CHAT00000282 | 2025-09-27T13:34:00 | 2025-09-27T13:41:17 | 437 | CUST3788214 | MTN | app | network_issue | bot | false | 21 | false | 1 | english |
CHAT00000283 | 2025-09-04T01:23:00 | 2025-09-04T01:32:07 | 547 | CUST8755595 | MTN | whatsapp | general_inquiry | bot | false | 12 | true | 5 | pidgin |
CHAT00000284 | 2025-09-14T07:48:00 | 2025-09-14T07:50:24 | 144 | CUST4910608 | MTN | web | network_issue | bot | false | 23 | true | 4 | pidgin |
CHAT00000285 | 2025-09-03T11:17:00 | 2025-09-03T11:27:16 | 616 | CUST8207693 | MTN | facebook_messenger | check_balance | bot | false | 11 | true | 4 | english |
CHAT00000286 | 2025-09-26T15:53:00 | 2025-09-26T16:06:30 | 810 | CUST7118939 | Glo | web | recharge_issue | bot | false | 18 | true | 1 | english |
CHAT00000287 | 2025-09-25T22:51:00 | 2025-09-25T23:03:12 | 732 | CUST8224325 | Airtel | app | check_balance | human | true | 20 | true | 2 | english |
CHAT00000288 | 2025-09-03T18:30:00 | 2025-09-03T18:44:10 | 850 | CUST6046368 | Glo | app | port_number | human | true | 24 | true | 5 | pidgin |
CHAT00000289 | 2025-09-30T21:46:00 | 2025-09-30T21:56:56 | 656 | CUST2837997 | Airtel | web | check_data_balance | human | true | 18 | true | 2 | pidgin |
CHAT00000290 | 2025-09-14T11:03:00 | 2025-09-14T11:11:50 | 530 | CUST2713755 | Airtel | app | buy_data | bot | false | 26 | true | 1 | pidgin |
CHAT00000291 | 2025-09-06T02:55:00 | 2025-09-06T02:58:23 | 203 | CUST4637684 | Glo | whatsapp | buy_data | bot | false | 13 | false | 1 | english |
CHAT00000292 | 2025-09-30T22:47:00 | 2025-09-30T23:00:47 | 827 | CUST2987245 | 9mobile | app | complaint | bot | false | 20 | false | 2 | english |
CHAT00000293 | 2025-09-07T14:21:00 | 2025-09-07T14:27:54 | 414 | CUST9002480 | MTN | web | bill_inquiry | human | true | 6 | true | 1 | pidgin |
CHAT00000294 | 2025-09-02T13:29:00 | 2025-09-02T13:30:39 | 99 | CUST7792175 | Glo | app | check_balance | bot | false | 25 | true | 2 | english |
CHAT00000295 | 2025-09-15T16:34:00 | 2025-09-15T16:40:13 | 373 | CUST3333070 | Glo | facebook_messenger | complaint | bot | false | 21 | true | 4 | english |
CHAT00000296 | 2025-09-14T15:31:00 | 2025-09-14T15:41:52 | 652 | CUST8266475 | Glo | facebook_messenger | recharge_issue | bot | false | 23 | true | 4 | pidgin |
CHAT00000297 | 2025-09-07T09:21:00 | 2025-09-07T09:23:35 | 155 | CUST6632878 | 9mobile | facebook_messenger | network_issue | human | true | 13 | true | 2 | english |
CHAT00000298 | 2025-09-25T18:57:00 | 2025-09-25T18:57:35 | 35 | CUST4891129 | MTN | web | network_issue | human | true | 11 | true | 2 | english |
CHAT00000299 | 2025-09-02T06:58:00 | 2025-09-02T07:00:17 | 137 | CUST9102635 | Airtel | web | recharge_issue | human | true | 26 | true | 5 | yoruba |
CHAT00000300 | 2025-09-07T19:45:00 | 2025-09-07T19:50:37 | 337 | CUST6537532 | Airtel | web | check_balance | bot | false | 10 | false | 3 | pidgin |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.